Hôtel Crimée

This hotel is a scam. I made an error while booking and booked my room twice at the hotel. I called them to get the error fixed and to get refunded for one of my bookings, but they completely refused, saying that I couldn’t cancel even though I had booked just 5 minutes ago. And now I have 2 separate bookings for the same hotel on the same dates. The lady on the phone was also extremely rude to me, and refused to let me speak to her manager. She kept telling me to stop talking and was extremely unhelpful. This hotel has scammed me out of a lot of money. Do not book here.

Need whole hotel refurbise no freez no phone in rooms rary dirty carpet only tea n crossont in breakfast

Room was rather small and was very noisy staff were not very helpful and area wasn’t very nice. Breakfast was very basic. Would not stay again

Not worth the money. Whole place is run down and shabby. Lift is useless, stairs are dangerous. Bathrooms in the rooms are not clean at all. Weird rules regarding access after 2 am that you are mot told about on the website. Night Porter was making no exceptions. Treated like an inconvenience, not a guest. This is not a hotel, more of a badly run hostel that charges serious money. DO NOT STAY HERE!

The support in the front desk of Victoria was Excellent

No towel racks, no hangers, lack of closet space, no wash clothes were available, floor was not swept anytime during the week. No sheet below the conforter. TV on wall was a 24" monitor. Toilet was in a small room there one bumped head on door knob when doing "paperwork". Staff was mostly pleasant and helpful. A good hotel for young travelers who didn't know what a full service hotel should offer. No microwave, no refrigerator, no tissues. toliet paper dispenser (big roll) sounded like a cow bell when being used. Very near the Metro so could get on a train to anywhere easily.

To put it politely, it urgently needs a complete renovation- it’s run down, tired, with exposed/ unfinished work that makes it look like a construction site in places, and whilst the bedding and the carpets in the room were clean, the room itself had years of accumulated dirt that, at the very least, needs a good, deep clean. The A/C was not working half the times, I had a very warm room on the fifth floor and had to go down both nights to switch it on, I could not adjust it myself from the room’s control, and the second night there were some weird noises from (I presume) the general AC system of the hotel. As for breakfast, the “buffet” consisted of tea, coffee, orange juice, a few plain croissants, a few baguettes and two jam jars and butter. That’s it. Overall below-par and not what I was expecting, and it definitely didn’t reflect the price I paid for it.

Alt for dyrt i forhold til prisen. Antal stjerner burde nok mere være 2. Service var acceptabel.

The breakfast coud be better. The service was not good. Food not enough for all customers.