Guest User
October 29, 2023
Hi all, Recently stayed at the Grange Court as we were attending a wedding at Rockbeare Manor we arrived mid afternoon , the drive has a few pot holes but ok, plenty of parking directly outside the hotel there is a car park next to the hotel sadly in need of a bit of attention due to rubbish and overgrown shrubs and open Oil storage tanks, rang the bell was met by Steve we believe is the owner/proprietor very welcoming and efficient in his description of how the hotel runs , we informed him we were attending a wedding and he let us know he can take us to Rockbeare Manor for a donation to the staff tip box which was a big help sadly he does not do returns but assisted in suggesting local taxi firms, we got a local and he charged £15 for our return in the evening from the wedding. Can I say think your missing a trick Steve not offering the returns think you could have a lot of takers and your staff tip box would fill quickly, some of the other guests at the wedding staying with you could not get taxis ?? On to the hotel and room, the hotel is a traditional style you get the feel your in someone’s house not a bad approach if you used to that sort of hotel but sadly we’re from London where sadly you don’t often find that approach anymore not knocking this but if your used to the more corporate type hotel which are a little more clinical was a bit of a shock. Our room No 8 initial reaction dated in need of an upgrade bed was a little creaky but bedding clean and fresh and towels were excellent, the furniture was sadly very dated, a lot of room dust all around the bedside cabinets and sorry to say floor needed a good hoover, the bathroom was clean and tidy , but again sorry to say the floor needs urgent attention the tiles were old and discoloured which give the impression they are very dirty , there are plus’s the view from the room is fabulous and the tea tray was very good . We had breakfast both days and had a very good freshly cooked full English you pre order but you get what you order, and there’s plenty of tea,coffee juices and pastries Steve provide a great service was cheerful and made you feel welcome without being intrusive which was great after a wedding ,,,,,,,!! Steve we had a comfortable stay but have to say your hotel is looking in need of some TLC and upgrading of your rooms the hotel does not look like the websites and marketing material which is sad as there is a gold mine in those beautiful surroundings. Hope are comments are taken in the right way.