Comfort Inn & Suites Salem

Great hotel, very clean and the service was exceptional. We had been on the road for a few days and needed help with a few things. Despite being busy, the person at the front desk took extra time and went out of his way to assist us. We will definitely return!

Clean room, comfortable, excellent service, simple checkout. Breakfast had decent variety. Traffic noise from nearby freeway noticeable, but heater hum drowned most of it out. Overall a quite satisfactory experience.

Stayed in this hotel earlier in the week and used it again on the return trip. Was originally scheduled to stay in the same room used earlier but clerk moved us into another room when I expressed we had an issue with the scheduled room. New room didn’t have any issues and served us well for the overnight stay. Hotel is conveniently located, relatively cheap and good for an overnight stay, but I wouldn’t recommend it for a long term stay if you plan to spend much time in your room.

Hotel smelled bad in the lobby and hallways - very musty and moldy smell. Almost too difficult to stay but only staying 1 night

The management is doing a good jog keeping a somewhat dated facility in good shape and providing needed amenities. We had the accessible unit (which I needed) and it served us quite well. They offer a nice breakfast that included sausage, scrambled eggs, hard boiled eggs, sausage and biscuits, fruit, cereal, juices, coffee, tea. I often find the scrambled eggs at Choice motels less than appetizing, but theses were prepared properly and were tasty. It would be good for them to have more than one handicapped parking spot. The staff was friendly, knowledgeable, and helpful. This was an unusual set up with them having both Comfort Inn and Rhodeway Inn operating together. This wasn't a problem for us. The Rhodeway units were in a separate section, had smaller rooms, didn't offer an accessible room. and were less expensive. They shared the same breakfast area and offerings as the Comfort Inn guests. As best as I could tell, if having a smaller room isn't important, taking a Rhodeway room might be a better choice for saving money,

Carpet in the hall ways are black and dirty down the middle and going into each room. Elevator smells like a oil or hydraulic leak. Top three worst hotels I’ve stayed in

Real sketchy people in and around hotel. We have stayed there a few times now, but will not anymore. Seems that they cater to the homeless population and don't care if they use the property.

Excellent friendly staff. We accidentally left a bag in our room and they were kind enough to call us and hold it for us until we came back to pick it up. Hotel was exactly what you would expect for a comfort Inn.

Everything was dirty and not well maintained. The staff was good but the facility was not clean.