Tried to call and book a Climbing Taster session as per the website instructions, and waited 25mins minutes to get an answer. This shows a Naive management approach to the front of house staff making ...
Staff unknowledgeable, bizarre rules, not explained clearly about booking in advance for gym sessions. I forgot to book in advance for a gym session, got to the gym explained that I had forgotten to b...
I have rejoined the adult improver swimming class after returning from the lockdown. I have now completed 4 of the 5 classes. The whole process is absolutely safe, very well organised, social distanci...
We had a great time. Dad in the warm children's pool, enjoying a gentle swim in amongst young families. We had a chance to do some swimming in the lanes immediately next to the small pool so that we c...
Terrible Phone Answering Service
Apalling telephone answering service, today waited over 40 minutes for the phone to be answered having been told I was third in the queue.
Poor phone service
Tried to call and book a Climbing Taster session as per the website instructions, and waited 25mins minutes to get an answer. This shows a Naive management approach to the front of house staff making ...
Terrible
Staff unknowledgeable, bizarre rules, not explained clearly about booking in advance for gym sessions. I forgot to book in advance for a gym session, got to the gym explained that I had forgotten to b...
Improver Swimming Classes
I have rejoined the adult improver swimming class after returning from the lockdown. I have now completed 4 of the 5 classes. The whole process is absolutely safe, very well organised, social distanci...
Swim with my 89 year old father in law
We had a great time. Dad in the warm children's pool, enjoying a gentle swim in amongst young families. We had a chance to do some swimming in the lanes immediately next to the small pool so that we c...