Best Apartments in Geneva

The hotel is a very professional and a great week of empathy. My room at the eighth floor an impressive view of Geneva the water jet the Alps of pure happiness Cerise on the cake the rich and varied breakfast Swiss and high quality products and Bio I will quote Maylick and Noémie to the small care. I'm a custom of this hotel and I'll return to my next stay in Geneva. I recommend it very strongly.

Excellent hotel and service. It’s located almost opposite to the main Genève railway station, and near to the Lake and old town (you can walk or take the tram from outside the station by using your free Geneva pass, which the hotel will send you via email). Very friendly and helpful staff.

We stayed just to rest after our arrival at Geneva airport but it turned out to be the best hotel we stayed at during our 9 day visit to Switzerland. Outstanding location near train station (no need for car) and lots of restaurants in easy walking distance. Very friendly staff, especially at the breakfast buffet. Surprisingly quiet room for such a busy area in Geneva.

We were 2 adults and one child and this was mentioned very clearly at the time of booking. I was told in the reception that booking says 3 adults and they changed it to 2A & 1 C. Room given to us had 2 twin sharing beds, which left us with no space to even open the luggage’s and 2 adults were not able to share that bed. Staff attitudes were terrible 1. Room (307) was cold for us and asked for help to increase the temperature and the staff who came said, we can’t increase the temperature above 23 degrees. He said they can give heater, I said ok and asked if there is any additional cost. He asked if we’re from India and was laughing. He came back and left the heater outside the room and made a sarcastic statement “it’s free, use it” and was laughing saying Indians. When I tried to stop him, he didn’t even bother and walked away laughing. He just left the heater outside and went. 2. In the morning, I asked to pack 2 croissants as we didn’t have time to have breakfast and need to rush and I was told, we can’t do and you should eat here only. I had to tell them it’s weird and then they gave me a very small cover which could not even accommodate 2 small croissants. I have stayed in Novotel in other countries and never had such a worst experience. I would never stay in this property again during my next visit. Stay here definitely didn’t leave a happy memories for my family.