GGuest UserOverall, a pretty terrible experience – definitely avoid this place:
1. I arrived at the hotel around 10 AM and was told I absolutely couldn't check in until 3 PM, with zero flexibility.
2. The hotel itself is quite low-end, and the management is very haphazard and chaotic. During the day, there were a bunch of workers doing what looked like painting or renovations, and the entire hallway reeked of banana oil.
3. After being out all day, I finally checked in around 11 or 12 PM. I had booked an executive room, but they immediately told me there was only one left, clearly trying to pull a fast one. Since I had my child with me and just wanted to rest, I didn't argue then. Later, I tried to claim a refund for the price difference through Ctrip, which was a very reasonable request. However, after Ctrip contacted the hotel, they actually lied and claimed they had offered me breakfast, which was a blatant falsehood.
4. The hotel's cleanliness was mediocre, and the facilities were quite subpar. When I checked in that night, there was a crowd of dirty-looking Sri Lankans lining up to check in.
5. The safe in the room lacked basic instruction labels. I tried to use it a couple of times and ended up locking my belongings inside. Around midnight, a staff member came to open it with a master code, then told me he was leaving and that I'd have to ask another staff member the next day for proper usage instructions.
I took a few photos – seriously, steer clear of this place!
SshoshiiiVery good stay in general. Around 10 minutes walk from all the day trip pick up locations (e.g. Brooke Street Pier). The facilities were amazing and the front desk staff members were all very supportive and helpful. Loved the welcome cookies!!
The room was big and we received daily clean ups. We visited the pool and also utilised the gym during our stay as well - very good facilities.
The bathroom wall was a bit think as we could vaguely hear people next door, but the room was completely fine - could not hear a thing.
Would recommend to all types of travellers and will definitely stay again if we are visiting Hobart again!
UuyoacSince other room types were fully booked, I ended up reserving a motel-style room in the annex building. The annex doesn't have an elevator and you have to walk down, which initially felt a bit eerie. However, I later found out the room had a window facing a courtyard, so it turned out to be okay. The facilities are quite basic and dated, but the water pressure is good and the price is relatively cheap. The best part is the free parking (parking on the second level is the most convenient).
SSophylovemarathonI've been to Australia three times, but this was my first trip to Tasmania. I traveled solo, taking a 2.5-hour drive from Hobart to Launceston in the north. I stayed at this Best Western Plus for two nights, and my overall experience was very good.
**Cleanliness:** Very clean, and housekeeping cleans daily. If you're staying multiple nights and don't need cleaning the next day, you can hang the 'Do Not Disturb' sign on your doorknob, and they'll give you an 8 AUD meal voucher for breakfast at the restaurant.
**Facilities:** Standardized beds and a bathroom. The room was spacious, very comfortable for one person. The bathroom had bath towels, regular towels, and hand towels. Laundry supplies were also provided. The minibar offered free tea bags and instant coffee. Two complimentary bottles of mineral water were in the room, with additional bottles costing 4 AUD each.
The parking lot 🅿️ was quite large.
**Service:** Breakfast was a continental breakfast, including bread, butter, jam, milk, and oatmeal.
GGuest UserIt is prefect to stay with children.
The room is small, but it is super clean. We love the window in the roof and animals and fruit trees are around us.
We picked some pears, and plums. We fed the chicken and ducks, sheeps, hourses, and cow. My daughter really love them!!! The staff in reception are super nice! They gave my daughter animal food many times and still giving us a welcomed face! Really appreciated that!
Only one suggestion wanna make that there are only 1 washing machine and 1 dryer may not enough when some groups come. Thank you!
MMeng En MatthiasFantastic stay. This is also one of the closest accommodations to the visitor centre.
Absolutely cosy vibes with the wooden interior and balcony. Space is big with lots of room to navigate, and have separate areas for to do different things.
Lounge area has games (and heating, of course) if you are locked in by the weather which I thought was a nice touch. There is also a library of DVDs for you to borrow from if you’d like (lots of kids friendly titles). You can also see cradle mountain from the lounge area.
Kitchenette was also well furnished with sufficient items for us to do our cooking (you’d know that there aren’t much amenities in the area, please arrive prepared), including salt, pepper, and oil which other places may not actually didn’t provide in a kitchenette.
GGuest UserThe room's location is excellent, and the decor and cleanliness are on par with a normal five-star hotel. However, for both mornings of my stay, there was continuous maintenance noise starting at 7:30 AM, lasting for about an hour, and the hotel didn't notify guests in advance. On a positive note, the hotel's Italian restaurant is delicious.
YYao LungThe room photos on Trip.com were taken when the room was brand new. It clearly is no longer the case now - some staining on the curtains and soft furniture and marks on walls. Overall, for the price, it's still acceptable.
Check-in is done at the bar like most similar types of accommodation above a pub.
Bedding is exceptionally comfortable - special mention of the supremely comfortable mattress and pillows. 5-star bed.
Water pressure in the shower is weak - 60% of what I would have liked.
Bottled water and milk in the fridge is a nice touch. Crockery and cutlery provided in the kitchen.
You will have to lug your luggage up 1 flight of stairs as there's no lift.
GGuest UserThe inn is in the Battery Point, which contains plenty of beautiful scenery and special buildings. There are many kinds of rooms and different demands can be satisfied. The kitchen is not so big but free coffee and tea is provided. Limited bathrooms so maybe you have to wait but unforgettable experience for us. Free parking lot is offered also. You can meet different visitors here and mostly of them are backpackers. During our stay here, it was the owner's daughter's birthday. Sweet bread and donuts are shared for free by him.
GGuest UserA quaint hotel close to the historic Port Arthur site. We were given a cosy 2 bedroom apartment with kitchen, lounge and dining area so we cooked the food we already had. Great service from the reception staff. Can't comment on the restaurant as we didn't eat there. I would definitely stay there again. No hesitation in recommending this budget hotel for accommodation.
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