GGuest UserOverall, a pretty terrible experience – definitely avoid this place:
1. I arrived at the hotel around 10 AM and was told I absolutely couldn't check in until 3 PM, with zero flexibility.
2. The hotel itself is quite low-end, and the management is very haphazard and chaotic. During the day, there were a bunch of workers doing what looked like painting or renovations, and the entire hallway reeked of banana oil.
3. After being out all day, I finally checked in around 11 or 12 PM. I had booked an executive room, but they immediately told me there was only one left, clearly trying to pull a fast one. Since I had my child with me and just wanted to rest, I didn't argue then. Later, I tried to claim a refund for the price difference through Ctrip, which was a very reasonable request. However, after Ctrip contacted the hotel, they actually lied and claimed they had offered me breakfast, which was a blatant falsehood.
4. The hotel's cleanliness was mediocre, and the facilities were quite subpar. When I checked in that night, there was a crowd of dirty-looking Sri Lankans lining up to check in.
5. The safe in the room lacked basic instruction labels. I tried to use it a couple of times and ended up locking my belongings inside. Around midnight, a staff member came to open it with a master code, then told me he was leaving and that I'd have to ask another staff member the next day for proper usage instructions.
I took a few photos – seriously, steer clear of this place!
GGuest UserThis hotel offers incredible value for money. The facilities are new and very clean, with excellent housekeeping. They thoughtfully replenish water and a small carton of UHT milk daily, which is a lovely touch. Upon check-in, we received welcome cookies and got some fantastic restaurant recommendations (all of which were delicious!). They even took our contact number and sent daily texts to check in on us, which was very considerate. I'll definitely choose this hotel first on my next visit!
UuyoacSince other room types were fully booked, I ended up reserving a motel-style room in the annex building. The annex doesn't have an elevator and you have to walk down, which initially felt a bit eerie. However, I later found out the room had a window facing a courtyard, so it turned out to be okay. The facilities are quite basic and dated, but the water pressure is good and the price is relatively cheap. The best part is the free parking (parking on the second level is the most convenient).
GGuest UserWe had a great stay at this hotel. The location was perfect, the room was very clean and comfortable, and the facilities were excellent — even better than some four-star hotels we’ve stayed in.
We also had dinner at the hotel and it was absolutely delicious.
The only small issue was that we could sometimes hear people talking in the hallway. Other than that, everything was wonderful. We really enjoyed our stay and would definitely come back.
⭐️⭐️⭐️⭐️⭐️
GGuest UserIt is prefect to stay with children.
The room is small, but it is super clean. We love the window in the roof and animals and fruit trees are around us.
We picked some pears, and plums. We fed the chicken and ducks, sheeps, hourses, and cow. My daughter really love them!!! The staff in reception are super nice! They gave my daughter animal food many times and still giving us a welcomed face! Really appreciated that!
Only one suggestion wanna make that there are only 1 washing machine and 1 dryer may not enough when some groups come. Thank you!
MMeng En MatthiasFantastic stay. This is also one of the closest accommodations to the visitor centre.
Absolutely cosy vibes with the wooden interior and balcony. Space is big with lots of room to navigate, and have separate areas for to do different things.
Lounge area has games (and heating, of course) if you are locked in by the weather which I thought was a nice touch. There is also a library of DVDs for you to borrow from if you’d like (lots of kids friendly titles). You can also see cradle mountain from the lounge area.
Kitchenette was also well furnished with sufficient items for us to do our cooking (you’d know that there aren’t much amenities in the area, please arrive prepared), including salt, pepper, and oil which other places may not actually didn’t provide in a kitchenette.
GGuest UserThe room's location is excellent, and the decor and cleanliness are on par with a normal five-star hotel. However, for both mornings of my stay, there was continuous maintenance noise starting at 7:30 AM, lasting for about an hour, and the hotel didn't notify guests in advance. On a positive note, the hotel's Italian restaurant is delicious.
GGuest UserFairly decent for a budget traveller but the place is a bit dated and could do with some reno. The bathrooms are tiny and the faucets are leaky (imagine sleeping through the night with the sound of dripping water).
GGuest UserThe inn is in the Battery Point, which contains plenty of beautiful scenery and special buildings. There are many kinds of rooms and different demands can be satisfied. The kitchen is not so big but free coffee and tea is provided. Limited bathrooms so maybe you have to wait but unforgettable experience for us. Free parking lot is offered also. You can meet different visitors here and mostly of them are backpackers. During our stay here, it was the owner's daughter's birthday. Sweet bread and donuts are shared for free by him.
GGuest UserA quaint hotel close to the historic Port Arthur site. We were given a cosy 2 bedroom apartment with kitchen, lounge and dining area so we cooked the food we already had. Great service from the reception staff. Can't comment on the restaurant as we didn't eat there. I would definitely stay there again. No hesitation in recommending this budget hotel for accommodation.
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