Hotel was fine, room was small but modern enough. My room wasn’t cleaned or serviced one day, which was disappointing. When I alerted reception they didn’t seem to consider it too big a deal. Some kind of acknowledgment would have been nice. Not great location if you wanted to head into the city, was a few bars and restaurants within walking distance. If I were back in Antwerp I’d likely look at alternatives but as a last resort it’s not that bad a hotel to stay in for business travel.
Brilliant hotel! Central location, parking near by and helpful with locations and maps. The room was excellent, super clean, modern, tea and coffee facilities. Cocktails on the bar with snacks in the evening was lovely. Breakfast was fab! Kids loved the make your own waffle station! Definitely recommend this hotel! No faults at all!
What we liked:
Overall the hotel has ample, clean public space and the room was spacious with a separate toilet area, shower area and sink / vanity area. This made getting ready and using the facilities for two ppl easier. The room also had a fridge.
The hotel is also right across the road from the main train station and a short 10 min walk to bus depot (Rooseveltplaats). So very good for traveling into and through Antwerp.
For pre checkin and post checkout they offer private free lockers for your luggage. Through it is first come, first serve and they don’t have that many of them (we had no problems fitting a 40l bag, a 28l backpack and tote bag into one middle size storage cube).
Small things that we didn’t like but can deal with:
Limited in room amenities, there was no kettle or mugs, etc in the room. We were left a bottle of water but it wasn’t clear if it was free or not.
The area around the hotel is a little sketchy (very quiet at night) but decently lite. They did require your room code to get back into the hotel after midnight.
The hotel is close to the train station but farther from the old city. It is a good 20-25 min walk to that area. We are ok to walk, so didn’t mind much but it is further than some other hotels.
Very well located, the Hyllit Hotel can be found less than 5 minutes away from the Antwerp-Centraal train station. It is located in such a manner that you have a direct access to the historical centre of the city by foot, following a straight line.
The reception was very nice, I was received by very professional people who took the time to explain every commodities available in the hotel, from the mini-bar to the Emerald Lounge, and even how to access the rooftop restaurant and the health centre.
The room I was given was very clean, with different amenities available such as a TV with international channels (French, English, German), a coffee machine, and a phone.
The hotel's location is good for muslim travelers because it is near from a masjid, halal restaurants and asia marts. The hotel is really dirty with the fridge and drinking utensils poorly cleaned, floor and furnitures filled with dusts, hairs on the bed and towels and some cobwebs probably unseen because of the room's poor lighting. I did not complain because of the price and the location but I would not likely come back
Stayed at this hotel for Tomorrowland festival. A great location smack in the middle of the different cities which are easily accessible by public transport (although some locations might take 1-2h travelling time). Twin room was a little small for two man but it was still a relatively comfortable stay. Free coffee and tea at the lobby was great. Do note that for sustainability, aircon automatically shuts down at noon and you have to manually on it back if you’re intending to sleep in late or chill around in your hotel room.
Nice hotel , good location for first time coming , very easy access to everything around, food , markets everything at walking distance , very good
Would love to visit same hotel on my next visit soon
This is a very old hotel with well-maintained facilities. The most important thing is that there is a Christmas market and an ice skating rink downstairs, which the children love very much. The taste and service of the restaurant in the market are very good. The Christmas atmosphere is very good. The hotel is next to the Carrefour supermarket, which is very convenient for replenishing snacks and fruits. It is just that you need to take a detour to get a taxi to Antwerp Central Station. If you don't need to take a taxi with your children, there are actually buses and subways downstairs, which is very convenient. You must stay here again when you come to Antwerp
Hotel is located right in the centre of town and near to train station. Walkable location to all amenities and attractions with nice historic buildings and food streets. We enjoyed our Asian meals in a small and cozy restaurant suited in Chinatown which is within walking distance from Hotel. Hotel room is clean and chic. Nice stay and comfortable bed. 😇
The lighting in the room was too dim, making it difficult to apply makeup. Overall, the room was quite spacious and well-equipped, though the decor was a bit dated. The first room I was assigned hadn't been cleaned yet, so I had to switch to another one. Parking nearby was convenient and free.
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GGuest UserBrilliant hotel! Central location, parking near by and helpful with locations and maps. The room was excellent, super clean, modern, tea and coffee facilities. Cocktails on the bar with snacks in the evening was lovely. Breakfast was fab! Kids loved the make your own waffle station! Definitely recommend this hotel! No faults at all!
FFatamtamThe hotel's location is good for muslim travelers because it is near from a masjid, halal restaurants and asia marts. The hotel is really dirty with the fridge and drinking utensils poorly cleaned, floor and furnitures filled with dusts, hairs on the bed and towels and some cobwebs probably unseen because of the room's poor lighting. I did not complain because of the price and the location but I would not likely come back
CCindyTsangThe reason of booking this hotel was because of the modern and cool room design and its swimming pool.
However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.
And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.
We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.
The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.
It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.
The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.
Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later.
The room key did not work with the first room then I was given a new room key for another room 15 minutes later
There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.
I was not happy with my stay.
CChalkgrrlWhat we liked:
Overall the hotel has ample, clean public space and the room was spacious with a separate toilet area, shower area and sink / vanity area. This made getting ready and using the facilities for two ppl easier. The room also had a fridge.
The hotel is also right across the road from the main train station and a short 10 min walk to bus depot (Rooseveltplaats). So very good for traveling into and through Antwerp.
For pre checkin and post checkout they offer private free lockers for your luggage. Through it is first come, first serve and they don’t have that many of them (we had no problems fitting a 40l bag, a 28l backpack and tote bag into one middle size storage cube).
Small things that we didn’t like but can deal with:
Limited in room amenities, there was no kettle or mugs, etc in the room. We were left a bottle of water but it wasn’t clear if it was free or not.
The area around the hotel is a little sketchy (very quiet at night) but decently lite. They did require your room code to get back into the hotel after midnight.
The hotel is close to the train station but farther from the old city. It is a good 20-25 min walk to that area. We are ok to walk, so didn’t mind much but it is further than some other hotels.
CChristianThe hotel is in an excellent location if you are working at the conference centre a Room with a Zoo, you have to walk one minute across the square.
I ate twice in the restaurant, both times the food was mediocre (too much tomato sauce on pizza, very strange and poorly made carbonara with pasta that was dry due to being put under the grill). The breakfast was also extremely basic for 20 euros a day, one day the baked beans were empty the whole time I was there, several days most of the cherry tomatoes were wrinkled. The juices were nice and the bread was fresh.
Overall, the staff seemed slightly poorly coordinated in ensuring someone was available at the bar and reception. The bar was frequently unmanned, and the reception was as well, it seemed like sometimes bar staff were spending time with friends.
In addition, the bathroom in my room smelt, from the day of arrival.
Overall the location is good and it seemed relatively clean, but the rooms are small, I would not eat here, but the bar is suitable for a drink.
Llily_yang9For self-driving tours, this is a rare free parking hotel with a spacious parking lot. Although it is still 3-4 kilometers away from the city center, compared with the hourly parking fee in the city, free is very tempting.
The room is small but has everything. The facilities of 3 single beds meet the needs of a family of three. The countertop built with drainage on the wall of the bathroom provides ample storage space.
A very cost-effective stay experience.
TTopperUKThe hotel is fabulously well placed, it is right next to the central station and this saves a lot of difficulty with luggage!
This particular establishment needs a little maintenance. As you enter into the building, the carpets/mats are filthy and the paint is chipped off in many locations giving a rundown look. Reception was clearly overrun and requires extra workers, although the girl working upon my arrival did a fantastic job despite some particularly awkward tour guides hassling for attention!
The room was not up to standard cleaning wise. No mattress protector! - This should be grounds for admonishment over anything else. If I stayed at a four or five star establishment without mattress protectors, I would refuse the room ordinarily. It is simply not hygienic. The balcony on my room had clearly not been cleaned in a very long time and there was an ashtray overflowing along with cotton buds and wrappers.
CChris928The hotel is located in an average location, about 15 minutes walk from the station
The room has a kitchenette for easy use
It's quite convenient
No room cleaning service during stay
GGuest UserSuper General manager, Super hosts,
I would definitely book this hotel again and again if the service and terms would be the same.
Central located, check-in procedure was easy.
Bar with snacks/food/drinks was a excetional service :)
Tip The bathroom smell - Can be solved to change/clean the drain/sifon.
Tip: Airconditioning was'nt there or the instructions to put the airconditioning on was unclear. The room was too hot to sleepwell. Opening windows was a solution but then the sound of the voices among the streets was too loud.
Tip: Lack of service with our booking. While I was trying to pay in advance. There was a pop-up message that mu room with breakfast wasnt available. But the payment process was still ongoing. After that, I saw I booked a Superior Room without Breakfast. I was paying more for what I wanted in first instance. There was no solution from the Hotel and/or Trip.com.
GGuest UserNice hotel , good location for first time coming , very easy access to everything around, food , markets everything at walking distance , very good
Would love to visit same hotel on my next visit soon
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