The hostel is centrally located, close to the cathedral, beach, train/bus station, also surrounded by restaurants & stores. Reception service was great-fast check-in, loved that they let us leave our luggage there while we explored because we arrived super early. Super accommodating, as soon as our room was ready they let us have access way before the check-in time. It’s clean and has everything you need for a decent stay. A couple of things are a little old & require an upgrade like the shower head didn’t stay on the holder and the toilet seat would move. Aside from that, no complaints.
Hotel with a very nice design, it surprised me. Spacious rooms but you can see the passage of time. Two double beds although the mattresses are springs. Food quite acceptable without being remarkable. Friendly staff.
The hotel has a decent location and is generally clean, even though there are ongoing renovations at the moment. Unfortunately, the service leaves a lot to be desired.
They don’t offer basic amenities like an iron for guests to borrow, which is standard in most other hotels at this level. Instead, they push guests to use their overpriced laundry service — ironing a simple polo shirt costs more than the shirt itself. I suggested they invest in just 2–3 irons for guests to borrow, and honestly, I’m willing to donate two myself if that’s what it takes.
The parking is also far too expensive — €21 per day, which is excessive compared to other options in the city.
My recommendation: choose another hotel until Hotel Saray improves its service and reconsiders its parking rates.
A experiência foi boa ,o atendimento de chegada foi excelente.O quanto estava em perfeitas condições de limpeza e muito bem apresentado.
O ar condicionado não fazia frio suficiente,ao qual foi reclamado e ficou quase igual (passei calor ).
O estacionamento é excelente.
As piscinas exteriores e SPA são excelentes.
Hotel near Centro,Granada100% of visitors choose this area
JJohnny B Good2025.10.09
They gave us a noisy room on the corner with 3 windows. The windows have double glazing but still a lot of noise went in the room, we didn't sleep well ☹️. The hotel itself is just ok. I don't like glass door to the bathroom that can't even shut correctly. The room was not huge, but adequate. The front desk service was very helpful l.
Hotel near Centro,Granada100% of visitors choose this area
DDavid Chur2025.10.02
This hotel location is excellent. Staff is very helful and thoughful in handling difficult situation.
We left our Passport when disembarking the plane and hotel staff help to call the respective airlines and arrange a taxi for us to pick up our passports from the Airport.
Very experience hotel front desk staff which touch both my wife and my heart. A big shout out to this hotel staff.
Hotel near Casco Antiguo,Seville69.6% of visitors choose this area
AAnonymous User2025.04.22
Not far from Plaza de Toros de la Maestranza, ~30 minutes from Plaza de España.
The staff is very kind and friendly.
All is clear, thank you to cleaning staff.
There is nice kitchen (but is closed from 23:59 till 8:00) like reception (8:00 - 22(~23)
You can buy breakfast (8-10 :00 ~4 €).
There is a nice terrace upstairs.
It's no free towel.
The washroom near the room for women doesn't work. It was not comfortable to use the shower. No private space and no space for personal things. You need to push the button constantly. It's absolutly bad.
There is a steep staircase.
Last minute booking on recommendation of friend.
Out of season so probably not as ‘fun’ as imagine but very quiet and good value.
Towels a bit warn for white towels, but the breakfast and pleasant service included in price was definitely 💯 value, also as on 6th floor and view of Med in warm winter sun was bonus. Nice festive touch as glass of bubbles for breakfast 🤭
Very Good
106 reviews
8.4/10
Check Availability
See All Hotels With Bar in Andalusia
FAQs
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.