Super beautiful and sweet room. You have to hear a train rush in the night 2-3, but not really dramatic. The breakfast was almost empty and the coffee machine was not going, but it was possible to make it at the reception because they have a machine there. The lady behind the trees could check in as well as no German. We can't, however, english many certainly. If I book a hotel in DE, I would like a German-speaking person as a contact point for all cases. But € 100 for 2 people with breakfast and parking (10€) very good. Please return
This hotel's location at the Berlin BER airport is excellent; the check-in and check-out staff were all very efficient and pleasant. We stayed two nights and were surprised to find that no housekeeping was done during our stay. The bed was comfortable and the room was quiet. There is a bar/restaurant on-site but we did not try it as we arrived very late and departed early and spent the entire second day in the city.
Fitness/sauna use costs 5 EUR/day. No weights beyond like 3kg; just 4 cardio machines (see photos).
Good breakfast buffet.
Clean functional room, though the safe locked itself and it took the technician 20 minutes to unlock it.
Good shower pressure, water not too hot.
A/C worked well, no bothersome noise.
Window insulation cut all street traffic when shut.
Comfortable bed & pillow. Quiet at night.
Desk is 50cm deep, almost enough to work comfortably at a laptop on a kickstand with an external keyboard, and definitely enough without the peripherals.
Received an Amazon package and my delayed luggage seamlessly.
Kiosk-based checkin/out as well.
Despite the 10mins long walk on main road to the hotel (they do provide sign to guide you), I really enjoyed my stay that is away from the city. The front desk staffs are very friendly in helping me in renting a bicycle and using their sauna.
A great place to unwind and relax with long cycling path. The breakfast is acceptable and filled with choices.
The front desk staffs also informed me that they do sell pizza when I come back late one night as everywhere nearby was closed
Empfang war nicht so gut. Mit offenem Mund Kaugummi kauende Junge Empfangsfrau quälte sich ein Hallo heraus und hat dann die Zimmerkarte ohne Erklärung übergeben. Wurden schon freundlicher empfangen.
Frühstück gut.
Zimmer sauber.
Die Treppenhäuser dürfen nicht genutzt werden außer das an der Rezeption. Daher sehr weite Wege.
We recently booked four rooms at this hotel in Berlin. To our disappointment, we were informed upon arrival that early check-in would cost a surcharge of 50% of the room rate, while we had never been informed of this by telephone in advance. We called three times and were not told about these additional charges during each call. After a long journey of 7 hours from Rotterdam, this was an unpleasant surprise. In addition, an additional charge was requested for everything. We request the management to communicate more transparently about such charges!!
Ich habe mir jetzt sehr viele Kommentare durchgelesen und kann nicht verstehen, wie man dieses Hotel auch nur ansatzweise mit weniger als 4 Sternen bewerten kann ! Das Hotel ist klasse ! Sowohl die einzelnen Apartments in den außenstehenden Häusern ( welches wir gegen ein Zimmer im Haus problemlos tauschen konnten) als auch die gesamte Anlage, das Hotel, einfach alles! Hier hat sie der Inhaber so große Mühe gegeben und ein wirklich tolles Konzept bzw. eine tolle Anlage, auf die Beine gestellt ! Das Personal im gesamten Haus ist unglaublich nett und zuvorkommend ! Das Frühstück hat alles was man braucht und ist durchgängig frisch und vielfältig ! Egal ob Wellnesbereich , Außenanlage oder Zimmer, alles ist sauber und modern , man fühlt sich sehr wohl
! Wir reisen sehr viel durch die Welt und dieses Hotel hat ein super Preis-Leistungsverhältnis! Ps. Bei der Grösse der Anlage, kann es schon mal
vorkommen, dass man kurz warten muss oder der Frühstücksraum etwas voller ist, so etwas als „schlecht“ zu bewerten, ist für mich nicht nachvollziehbar! Vielen Dank an das gesamte Personal und den Inhaber, für das schöne Wochenende!
The service was in a effort at check-in, but because of poor German knowledge it was insufficient. It is very bad if you get a yes to a question as a answer, but it is not exactly the fact. Unfortunately, we did not receive any clarifying answer from the German staff on a further request.
And 35,- € or even 30,- € with discount are inappropriate for the evening buffet, as some foods have very poor quality.
Phenomenal location for airport access, affordable, and frankly a wonderful hotel! Literally meters from the terminal entrance, the train station entrance, and a Rewe supermarket (which appears to be 24 hours, or close to it!). I am baffled why they would use a fluffy carpet in the halls when clearly most customers will have suitcases... that was a genuine annoyance... apart from that I love this hotel.
The self-service check-in was confusing, mainly because Ctrip did not send the check-in code. Fortunately, the remedy was timely and I did not have to wait too long. It was still a distance from the airport, which was somewhat inconvenient to catch the plane. The room was not big, but it was well-equipped. The three beds were clearly arranged. It was also a good experience.
Very Good
48 reviews
8.3/10
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8.7/10
Very Good
AAllgoFitness/sauna use costs 5 EUR/day. No weights beyond like 3kg; just 4 cardio machines (see photos).
Good breakfast buffet.
Clean functional room, though the safe locked itself and it took the technician 20 minutes to unlock it.
Good shower pressure, water not too hot.
A/C worked well, no bothersome noise.
Window insulation cut all street traffic when shut.
Comfortable bed & pillow. Quiet at night.
Desk is 50cm deep, almost enough to work comfortably at a laptop on a kickstand with an external keyboard, and definitely enough without the peripherals.
Received an Amazon package and my delayed luggage seamlessly.
Kiosk-based checkin/out as well.
GGuest UserThe hotel has come in the years. On the hall the interpretation was broken and thus an accident source. At the pad beds the tension was down from the underground. Fees are charged for the hotel's own parking. We will not book this hotel again. It is not recommended to continue.
GGuest UserThis hotel's location at the Berlin BER airport is excellent; the check-in and check-out staff were all very efficient and pleasant. We stayed two nights and were surprised to find that no housekeeping was done during our stay. The bed was comfortable and the room was quiet. There is a bar/restaurant on-site but we did not try it as we arrived very late and departed early and spent the entire second day in the city.
GGuest UserGreat location. Friendly staff. Up-to-date, stylish, and great room interior. Spacious bathroom.
Best to have water inside the room, or bring your own tumbler since they only have water at the lobby.
Food is mediocre. Can be improved. Salad was tasteless. Burger patty was dry, lacking flavor.
Otherwise, stay was great and still highly recommended.
LLIANGHotel location is very good, right at the entrance of the train station, the train station has supermarkets and restaurants. There is a swimming pool and sauna on the ninth floor of the hotel, which can eliminate the tiredness of the journey. Breakfast is better, pure Western food, there is no way for students who can't accept it.
TThomas SuzhouThis is new hotel, conveniently located very close to the central train station in Potsdam. Take the exit to Friedrich-Engels-Straße, turn right and you already see the new nice looking building about 300 m away on the other side of the street ”Lange Brücke” (long bridge). The reception and breakfast area is on the first floor (Erdgeschoss), well lighted with large windows. Everything looks new, nice and neat. (No worries, no smell at all from construction materials or new furniture, also not in the corridors or in my room). The standard room I booked is small with minimalistic furniture, but I like it simple anyway. The tiles in the bathroom are real cool and nice looking, so is the carpet and color arrangement in the floors.
The staff was friendly, but you need to be a bit patient, as several if them are new and still being trained on the software to check in. 😊
No doubt, next trip to Potsdam I will chose the same hotel.
LLucien P. FantkeFantastic location. Friendly service. Good breakfast. But: internet super slow if working at all. No flexibility in bike rental. Staff tried to be helpful but wasn’t very knowledgeable in certain areas. Free welcome apples were a nice touch. Room itself could have been cleaner. Broken outside window. Tv not properly working due to internet issues. Water wasn’t refilled. Had to ask for refill during our 3 day stay (even we booked the luxury suite) especially on a Sunday when all shops are closed that isn’t very cool. Staff was very friendly about it but I would prefer service that doesn’t wait for me to ask for things.
MMikeJMJonesPhenomenal location for airport access, affordable, and frankly a wonderful hotel! Literally meters from the terminal entrance, the train station entrance, and a Rewe supermarket (which appears to be 24 hours, or close to it!). I am baffled why they would use a fluffy carpet in the halls when clearly most customers will have suitcases... that was a genuine annoyance... apart from that I love this hotel.
WWasssupDespite the 10mins long walk on main road to the hotel (they do provide sign to guide you), I really enjoyed my stay that is away from the city. The front desk staffs are very friendly in helping me in renting a bicycle and using their sauna.
A great place to unwind and relax with long cycling path. The breakfast is acceptable and filled with choices.
The front desk staffs also informed me that they do sell pizza when I come back late one night as everywhere nearby was closed
JJliairenaoThe self-service check-in was confusing, mainly because Ctrip did not send the check-in code. Fortunately, the remedy was timely and I did not have to wait too long. It was still a distance from the airport, which was somewhat inconvenient to catch the plane. The room was not big, but it was well-equipped. The three beds were clearly arranged. It was also a good experience.
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