Posted on Feb 4, 2025
Guest User
The hotel front desk helped me call a taxi to the train station. The breakfast was OK. The hotel is not far from the cathedral, which is convenient for travel. It takes only a few minutes to walk to the commercial street. The hotel environment is good.
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Price per night from:PLN 393
Posted on Apr 7, 2026
David Ohana
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
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Price per night from:PLN 1,046
Posted on Jan 22, 2024|Double Room
Guest UserEverything was great, the only thing they could improve is the soundproofing of the rooms since the room faced the street where there were entertainment establishments and there was quite a bit of noise even at dawn.
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Price per night from:PLN 348
Posted on Dec 13, 2025
118752****
The room was clean and tidy, and the hotel is right by the train station, making it very convenient for getting around. The facilities are relatively basic, but I guess most European hotels are similar. What really stands out is the excellent location, and I'd definitely choose to stay here again on my next trip.
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Price per night from:PLN 332
Posted on Aug 1, 2025
Guest User
A basic hotel that to sleep on a work trip is good, with parking right in front.
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Price per night from:PLN 248
Posted on Jan 10, 2025
Guest User
The hotel is in excellent conditions. The location is ideal for my intention, the large room, only little light if you have to put a but, and the bathroom was not missing a pearl. Very happy.
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Price per night from:PLN 297
Posted on Nov 1, 2024
WK3112
Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
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Price per night from:PLN 281
Posted on Jul 17, 2025|Premium Room
Guest UserDid not realize there was more than one NH in Zaragoza so went to wrong one. Staff at the Gran were outstanding from reception to bellhop to car park attendees to breakfast. Shame rooftop is not utilized for a pool / sun deck. The Gran would have been impressive in it's day but is in need of renovation. Location great. Stayed 4 nights.
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Price per night from:PLN 385
Posted on Jun 6, 2024
Llllll/
An older hotel. The price on Ctrip is very good, but the sound of the TV in the next room can be heard clearly. It is not far from the train station and there is a McDonald's opposite. The hotel is a bit old, but the room is big enough.
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Price per night from:PLN 283
Posted on May 1, 2026|Single Room
Nick TravellerThe hotel is located on the main street a short walk from Goza Central Station. The tram runs down this street and it is very easy to reach the major sites and attractions in Zaragoza from. Rooms were clean and comfortable and the reception were friendly and attentive. There is a cafe with an outdoor and comfortable indoor seating area.
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Price per night from:PLN 201