Hotels With Bar in Devon, United Kingdom

This hotel is very clean and all the woman receptionist very polite and helpful. Very happy with the service from them. The 2 man night staff were not helpful. I didn’t understand why I can’t order drink for our room and pay end of the stay. We even received letter in the morning that was outside the room not in envelope which everyone can read I didn’t like at all , reason been dater protection with don’t forget to pay for our order which we did straight away and had my full name on it.We stayed for 3 night so what was such a problem for those 2 night shift man. Otherwise all our stay was perfect. Thank u

Big problems at check in but this was actually trip.coms faulty for not confirming booking with hotel. Trip.com happy to take my money first had to complaint against trip.com the compensated me but with a fight. Location good you get breakfast included don't expect anything special. Like no round eggs. Torquay is quite expensive so alcohol and drinks prices at the hotel high. You can walk to marina in 5 minutes. No car parking so if you want parking be prepared to walk

The building is old and has beautiful quirks. Bear in mind that due to the age of the building, you will hear a lot of floorboards creaking and noise from other rooms. My room had a bath and was very spacious. It was a shame no fridges, but the biggest problems for my stay was no WiFi as I was working for 4 days. The issue was 'managed' very badly by the manager and some reception staff. The problem started on day 1 and had a big impact on the enjoyment of my stay. I discussed it with the top manager on leaving and it was managed very well. I am just sad it wasn't resolved properly sooner and very disappointed with the staff. If you need WiFi I would check with the hotel in advance.

We were absolutely disappointed of the service for this time . 1.we arrived for check in at 10 pm on Boxing Day , we asked for payment of car parking which Receiption didn’t listen what I was try to explain, I felt that she was bullying me as I am not Native English. ( I am very sad this is because I not speaking of English good right ?) 2. We went to the room 610 , room very very cold and freezing, I was calling the receptionist for asking help which she told me that select the sunshine symbol, who will know? So we slept in the freezing cold all night. 3. I couldn’t sleep as freezing and my husband was very sick , so we had to cancelled all the plans to visiting our family. 4. I was calling reception in early morning to tell what happened in the room , luckily this time , Anthony was very helpful and sent someone came to check , then we found that the window was opened before I was check in ( why you left the window open in the winter season, who was cleaning that room and leaving window open for what ?, why you didn’t check room before the guests checked in? , this was my job to check room before checking as a guest right ? , who will respond for this situation to make my husband very sick and cancel plans?) 5.next day , we back the room around 10 pm after visiting family , which room wasn’t clean, no coffee, no tea . I was very disappointed. 6. We were check out and met Anthony at the counter reception, who was very polite , very kindly and listened what we were complaining and told us that he already reported to line manager. 7. We were booked this hotel because we booked before and it was lovely service and staff and also close to the city and shopping centres. 8. We don’t know who will responsible for all this situation and we told Anthony that we will not book here again ( usually we stayed in the Future Inn ) I am really sorry for my silly speaking and writing of English but We are very very disappointed. We cannot say thank you for your bad service , only accept for Anthony and service man on that day .

The staff were so friendly and breakfast well-organised. It’s the only one where we’ve been able to take our dog in. The hotel is located well for Exeter, Dartmoor and the seaside.

Hi had a lovely stay at the leonardo hotel in Exeter , had asked for a 1 st floor but was given 4 th floor as I don’t like lifts it’s easier to be on the 1st floor to walk up & down , the man at reception called me & changed the room so all good , love the bar and restaurant area and all staff are friendly , will be staying again soon thankyou mrs Stillwell

Another wonderful stay. Reception staff warm and friendly. Upgraded to a sea view suite, lovely views over the bay, what a view to wake up to. Huge selection of fresh breakfast food, waiting staff very friendly and attentive.  Location is fantastic a few minutes walk down the hill to the harbour. Our 2nd stay at this hotel this year, 5 stays in total.

This is the third time I have stayed. I remember the first time I came to study with my girlfriend 10 years ago. I stood on the balcony of the top river view room and looked at the rare golden sand beach and estuary scenery in Britain. I also came with my parents afterward. This is the most distinctive room I have ever stayed in the UK. I highly recommend the river view room on the top floor. Absolutely great value for money.

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.

Excellent service, good food and clean hygienic rooms and toilets