Posted on Aug 31, 2025
Youzijingxin
The room is clean and tidy.
The fixed shower device is damaged, the shower cannot be fixed, and it is not repaired in time. A small cockroach appeared in the room at night. When I went out after 10 am, the door handle hung up the ”Please clean” card, and I returned to the hotel at 5 pm and still did not clean the room.
Show More
Price per night from:NZD 234
Posted on Jun 6, 2025|Executive Single Room with City View
Anonymous UserThe hotel is very close to the beach, the wind is quite strong, the service is good, water is delivered to the room proactively, the facilities are quite complete, the hotel is a bit old, but everything else is good.
Show More
Price per night from:NZD 159
Posted on Jul 30, 2026|Deluxe Double Room with River View
Ana Telo MexiaIt was an amazing overall experience. Not enough time to experience everything, like restaurant Raiva, the Spa, exploring the surrounding trails and explore the river by boat.
The rooms are incredible, as the breakfast. The architecture and the landscape surroundings are breathtaking.
The staff was very friendly and nice.
Regarding the breakfast, I was a little disappointed that in our last day, the croissants had ran out and the few last were a little dry compared with the ones we ate in the previous day.
Also the outdoor swimming pools were amazing, although the hotel doesn't have enough sun loungers when it's full.
Unfortunately we take a boat ride, as the the rates are scandalous overpriced.
In the end we enjoyed a lot the experience and would love to come back.
Show More
Price per night from:NZD 908
Posted on Jul 18, 2022
Belmar
All perfect, cleaning, facilities and, above all, the staff of the hotel, a 10 for them. For putting a but, the variety of buffet, could be wider. The bed was very comfortable and, the large and clean room. Thanks for everything.
Show More
Price per night from:NZD 133
Posted on Mar 26, 2026
Guest User
A grand hotel in the old style. It was undergoing significant renovation while I stayed, so they're clearly making an effort to remain competitive. Staff was courteous and helpful. The dinner in the restaurant was tasty and filling at a good price. All in all an excellent value. My only complaint is the strong musty odor in my room. Fortunately the weather was good so I could open the windows wide, but the hotel really needs to eliminate the source of the smell.
I didn't know before visiting Luso that it's famous for the quality of its water. The photo show the spouts in the center of town where locals come to fill their containers.
Show More
Price per night from:NZD 117
Posted on May 27, 2024|New Wing Standard Double Room
Guest User
The hotel offers excellent service and great amenities.
I highly recommend the hotel for family or couple trips.
Show More
Price per night from:NZD 256
Posted on May 16, 2025
Salopian125
Hotel Jardim is centrally located and within walking distance of most things. The room I was in was very clean and had aircon etc. It was not far off from needing refurbished, but the bed was comfortable and I slept well.
I never used the restaurant, so I can't comment on that. The pastry shop mentioned on other reviews is exceptional and is great value for money. I went there for breakfast and was not disappointed.
Would I go back to Hotel Jardim..... Yes
Parking is in the bays at the front of the hotel and on one side of street on which the hotel sits on.
Show More
Price per night from:NZD 109
Posted on Jul 8, 2025
Janusz z Olsztyna
If someone is looking for a non-commercial place, but at the same time warm, friendly and naturally composed, then this is a 100% sure choice: without the advantage of form over substance, excellent cuisine (I recommend buying the HB option, it's worth it!), very friendly staff, no crowds and full harmony with the surrounding nature. The location on the lagoon itself adds an additional touch of nature. Away from the hustle and bustle, without rushing. You may get the impression that time slows down here a bit, or maybe it flows differently?
Show More
Price per night from:NZD 287
Posted on Sep 14, 2025
Guest User
Stayed one night. The room was comfortable and staff were friendly. The only problem was the coffee machine didn’t work at the breakfast buffet.
Show More
Price per night from:NZD 193
Posted on Sep 16, 2025|Twin Room
Guest UserThe hotel service remains 100%.
The staff are always helpful and attentive, the breakfast is always very good and varied. The comfort of the room is excellent, as is the cleanliness. The gardens are well-maintained, and the pool and jacuzzi always have warm water. The surrounding landscape is beautiful, with the Caima River right next to the hotel, great for walks or bike rides.
In the restaurant, the service has been improving; you no longer have to wait as long to be served as before. As for the quality of the food, in my opinion (since I am a frequent customer of the hotel/restaurant), it is still far below what it once was, which was very good.
Overall, for me, the hotel is an excellent place for a relaxing getaway.
Show More
Price per night from:NZD 200