The location is very convenient, right off route 1 south. We arrived very late and with the incorrect booking date. The lady at the service desk was extremely helpful and managed to rebookd a room at the spot. Thank you to trip.com.
They also allowed us to have a late check out. Again have to praise the friendliness of the service desk.
The room assigned was not set up properly so we got an upgrade.
Room is clean by there are no slippers, no shower cap, tooth brush etc. Kind of disappointed.
It was helpful that they were able to accommodate connecting rooms. We were in the Havana Tower. We booked run of the house, which was a king bed in the hold tower. To upgrade to 2 beds and for connecting option it was an additional $29 fee.
The room was large and clean. The hotel restaurant was good. There was a small unmanned vending area in the lobby. Transportation was convenient, with many shops within 1-3 miles. It's not far from Newark Airport. The hotel service was good. Parking was convenient, but it was charged. It was free within 30 minutes.
Our first time here and we loved it. Dont need to leave the resort with all the restaurants, shops & bars lol. We loved the stay and definitely will be back 😊
There was no remote to the Tv I called room service
I asked for a remote remote control I received the remote control about a half hour later
And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer
The hotel's overall condition didn't quite meet my expectations due to the large number of guests during the year-end events. However, I was pleased with the daily housekeeping cleanliness and the hotel's location. The Whole Foods Market across the street and the airport pick-up/drop-off service were also a plus.
I really loved the hotel. However, my room was directly above a conference room where high school celebrations were loud and disturbing. The music was thumping, the microphones screamed, and I found it difficult to rest. The first night was supposedly a dress rehearsal for the event. I called the front desk where it was explained what was going on. The second night I called the desk again to ask what time the noise was going to stop. I was told there’s nothing that can be done about it. I’d love to give you a good review, but that kind of noise in a hotel such as the Madison really is unfortunate and disappointing. Manager in the pub was awesome. Ricky at the front desk was amazing. I had driven from NH for my best friend’s celebration of life which was held in the conservatory, but I was so exhausted that I really wanted to sleep. The loud music and loudspeakers made it impossible.
The hotel is located in the suburbs of New York. The price is much cheaper than the city center. It is suitable for self-driving travel. The facilities in the store are average, the rooms are large, clean and odor-free, and the sanitation is not bad.
The location of the hotel is very good. There is a shopping mall next to it. There is a ** uncle shopping supermarket not far away. It is very convenient to reach Princeton University. It is about four or five kilometers away. It is also very convenient for breakfast. The stay is quite comfortable, but it is a little bit old. Overall, the price/performance ratio is pretty good. Princeton is really good. So beautiful
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6,9/10
Overall our stay was ok. They are taking too long time to return deposit. Swimming pool was 24/7 i guess as no body was supervising.
We had a great time. Everything you need is on the property. Getting to the boardwalk was easy. Many options like the shuttle but we took uber for the same price as the AC bus. Room was nice and check in smooth
This hotel is at a very good location being very close to the airport. Room was spacious and clean, yet a bit old / outdated. Hotel staff whether front desk, housekeeping or restaurant all nice and helpful.
This hotel is the best option if you have an early flight at EWR. The location is perfect: it is right on the airport grounds. The free shuttle is very convenient; it runs every 15 minutes to all terminals. I stayed in the King Room and the bed was very comfortable. The room was clean and quiet. The food is a bit expensive, but the convenience is worth it. It is a solid choice for travelers.
This hotel was a good choice very clean very posh selection I love how the hotel had two sides one side updates stayed on the updated side the guests at the hotel were very friendly staff members were friendly it was an amazing time
For a four-star hotel, it was quite good. The rooms were comfortable, with ceilings of about 3.5 meters or more, spacious, and the bedding was comfortable. The bathroom and closet were also very nice. I stayed for two weeks; it's right by the beach, so I imagine it would be great in the summer. The food wasn't amazing, but it was acceptable. Room service was also prompt. However, a few days before I left, the food delivery app suddenly stopped working without any notification. I later learned from the front desk that they had changed the menu, simplifying it considerably, perhaps to cut costs due to winter's arrival and poor business. The biggest problem was its distance from New York; there were definitely no Chinese restaurants nearby. A bit of a disappointment.
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