Hotel near Mactan,Lapu-Lapu City23.1% of visitors choose this area
RRobert562026.03.25
Exceeded expectations. Will book again
Clean new great staff expect to pay no more than 300 pesos to airport using grab. It's advertised they have no hot water. Not true we had very hot hot water.
Hotel near Cebu Downtown,Cebu City76.9% of visitors choose this area
GGuest User2026.04.27
Overall, our stay at Seda Ayala was mixed, and I would rate it 3 out of 5.
The room itself was decent—clean and comfortable enough for a short stay, though nothing particularly memorable. Breakfast offered a wide selection of options, which was appreciated, but unfortunately the taste did not quite match the variety.
What really affected our experience, however, was the service at the front desk during checkout. There were three counters open and only a short queue, yet the line barely moved and we ended up waiting for around 15 minutes. As we were in a rush to catch our flight, I approached a staff member named Stephan to ask if I could simply hand over the room keys to speed things up. Instead of assisting, he gave me a hostile look and curtly responded, “I have other customer,” in a tone that felt unnecessarily rude.
This interaction overshadowed what was otherwise an average stay. With better service, especially at the front desk, the experience could have been much more pleasant.
Hotel near Mactan,Lapu-Lapu City23.1% of visitors choose this area
GGuest User2025.10.28
Excellent Stay!
I recently stayed at this accomodation and was really impressed. The room was well-equipped — it had a coffee maker, rice cooker, induction cooker, microwave, fridge and washing machine…and even a garment steamer! There was a steady supply of drinking water, a big TV, and fast, reliable Wi-Fi. I also appreciated the bathrobes provided — a nice touch of comfort. It also had a gym and a pool but unfortunately, I stayed on a Monfay and its closed for cleaning and maintenance.
The place is quiet since it’s located away from the city noise but still conveniently close to the airport. The only small issue I had was figuring out how the hot shower works, but everything else was perfect. Overall, it was a great stay and I’d definitely come back!
Hotel near Mactan,Lapu-Lapu City23.1% of visitors choose this area
MMbaliG2026.02.18
Not the first time staying here, and will go back again.
Location is perfect, all the necessities can be found within a walking distance.
Amenities: All the important amenities are available except for hand towels and you have to beg for towels and pretty much the replenishment of amenities after the room is cleaned, far different from the last time when it was still Belmont.
First room we were given had a very mouldy smell and which gave the kids and I instant headaches. They eventually changed it after about 4 hours of waiting and intervention by Trip.com. This really put a damper on things.
Breakfast: Great, the variety is good, but it’s the same pretty much everyday.
The beach: Within 5 minutes walk, but don’t you dare lose of misplace the beach pass paper tag, they’re very uptight about it.
The beach if not the best beach, very rocky which makes swimming pretty uncomfortable.
However, the pool area is awesome and there are sun loungers all around and that makes up for the unpleasant beach.
They provide swimming towels too!
I must say it has developed a lot since the last time I was here and I can only hope they will keep improving.
One of the best lovely little hotels we have ever stayed. Gym, safebox and lovely pool. Room clean daily. Not far from Alona Beach and has everything you need there and around
We had an amazing stay at this resort, especially the breakfast. There are many pools and a calm beach, and the gym is very good. The entire staff was incredibly friendly, helpful, and always smiling.
However, there are a few things that could be improved:
1. The Wi-Fi access ends at 11 AM, which is quite strange and inconvenient.
2. You are not allowed to use the pools after your checkout.
3. You are not allowed to use the sunbeds with umbrellas after your checkout.
4. The beach is clean, but there is still a lot of “water grass” and the water is not very deep for swimming.
Hotel near Cebu Downtown,Cebu City76.9% of visitors choose this area
Hheavenjiang2026.04.04
The hotel's location is pretty good, about 3 kilometers from Pier 1 in Cebu, and there's a large shopping mall nearby. It's convenient to take a taxi to the airport from here, and traffic jams are less likely. Magellan's Cross, the Basilica del Santo Niño, and Ayala Center are also about 3 kilometers away by taxi. The beds in the twin room are small, but the room itself is clean and tidy. The hotel breakfast is decent.
Hotel near Mactan,Lapu-Lapu City23.1% of visitors choose this area
JJo Labago2025.12.10
We enjoyed our 4 nights stay in savoy,though the rooms are not that spacious,but enough to move around with luggages, the food is also tasty, everyday they have different menus,the amenities and the view, on the 18th floor is wow...you can see the landscape of cebu by day and by night..memorable indeed..we enjoyed our pool and beach time too.. we will definitely come back again, all the staffs are so nice and polite..special thanks to the feont desk Jeremy, we enjoyed our last 2 nights stay because of him.
Hotel near Mactan,Lapu-Lapu City23.1% of visitors choose this area
VVinzed2026.03.03
I booked an overnight stay at Vivien Hotel, but unfortunately had a disappointing experience. The TV in my room was not functioning properly, so I called the front desk. Staff came to check and informed me it was a provider issue and that they would try to contact them. However, by 10 PM, there were no updates — I only learned about the status when I followed up myself. No alternative solutions were offered, and I was simply advised to wait until morning. Unfortunately, the issue was still unresolved by the time I checked out. Additionally, the hotel only has three floors and no elevator, which may be inconvenient for guests with heavy luggage. The lack of proactive communication and resolution made the overall stay frustrating.
Lovely stay! Beautiful hotel, with fabulous pools and direct access to a pristine beach with stunning sunsets. Service was also really good. Tons of restaurants to eat within walking distance. Top class place! My only suggestion is to install coffee machines for breakfast - espressos and cappuccinos are not complimentary, only brewed black coffee is served.
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AAnonymous UserThis stay truly exceeded my expectations. I stayed for three nights and didn't even leave the hotel once – I simply didn't want to! All the hotel staff were incredibly friendly and attentive, providing excellent service that made my stay exceptionally comfortable. Housekeeping was super responsive; any request I had was handled very quickly.
The restaurant service was even more meticulous. Whether it was breakfast or dinner, the staff would proactively and kindly ask if I wanted coffee or other drinks, and often, the coffee was even complimentary – such a heartwarming detail. The mangosteens and mangoes at breakfast were unlimited, making it a true 'fruit paradise' – so satisfying! The breakfast selection on Saturday and Sunday was rich and delicious, while Monday's was slightly less impressive, but overall, it was still fantastic. The entire experience was exceptional; I highly recommend this hotel!
Llugares1661Good hotel. we had the misfortune of staying on the same floor with a group of Chinese tourists, they staeted shouting at 7 in the morning in the corridor. The staff intervened promptly. Breakfast is decent forea few days trip, the bacon seems cooked in batches and reheated when needed, so it's too dry and not how it should be. The swimming pool is decent, you get sunshine between 10 am and 2 pm, then there is the shades of the building.
MMbaliGNot the first time staying here, and will go back again.
Location is perfect, all the necessities can be found within a walking distance.
Amenities: All the important amenities are available except for hand towels and you have to beg for towels and pretty much the replenishment of amenities after the room is cleaned, far different from the last time when it was still Belmont.
First room we were given had a very mouldy smell and which gave the kids and I instant headaches. They eventually changed it after about 4 hours of waiting and intervention by Trip.com. This really put a damper on things.
Breakfast: Great, the variety is good, but it’s the same pretty much everyday.
The beach: Within 5 minutes walk, but don’t you dare lose of misplace the beach pass paper tag, they’re very uptight about it.
The beach if not the best beach, very rocky which makes swimming pretty uncomfortable.
However, the pool area is awesome and there are sun loungers all around and that makes up for the unpleasant beach.
They provide swimming towels too!
I must say it has developed a lot since the last time I was here and I can only hope they will keep improving.
GGuest UserI had a recent overnight stay at Fili Hotel Cebu with my wife and overall it was a pleasant experience. The hotel is modern, clean, and well-maintained, with comfortable rooms and good facilities.
Service was polite and efficient, though not particularly standout. Breakfast had a wide variety of options and good presentation, but the flavors were fairly average and leaned towards the safe side.
Overall, a solid and comfortable stay, though it falls a bit short of being truly memorable.
LLelinThis was a wonderful vacation because I chose a hotel that was perfect for me. I booked an executive suite, and from the lounge, I could see the sea and the blue sky, enjoying the seamless view. The breakfast offered a wide variety of seafood and many local fruits. The bananas in the Philippines are incredibly rich and fragrant. Next time I visit, I'll definitely stay here again and enjoy the executive suite. In the evening, I wanted to try my luck at the casino, which was very convenient and safe. This was truly another fantastic trip for me.
MMeihuizzzzThe entire resort consists of 1-2 story buildings, giving it a real vacation vibe away from the bustling city. The staff were incredibly friendly throughout our stay. You do have to be patient with the slower service, like dishes being served, which is common in the Philippines, but then again, we were there to enjoy a 'slow-paced life.' If you want your room cleaned quickly, you'll need to call the front desk specifically, otherwise, it typically won't be done until after 3 PM.
GGabby TMy family and I only stayed for a night but it was a fun experience. There are a lot of pools and activity areas. All the pools were about knee to a bit above the waist high which was okay, I'm assuming it's for the safety of the kids since there are a lot of families with children in the resort. We also enjoyed the food(room service and breakfast buffet), but we were a bit disappointed with the dessert since the pastries were a little dry and bland. The drinks however, were good and enjoyable.
Service was really nice, everyone always greeted us with a smile and was attentive to our needs.
Wifi is free and so far we have had no problem with the speed.
The beds are comfortable and the rooms were clean. Though I felt our experience was a bit lacking since there were a few toiletries that were not provided, like room slippers, cotton buds and cotton, a comb, etc. Also the cable was not good so staying in the room to relax would feel a little boring. Also, you only get 1 free request for ice and the next has a payment. But they do provide free water which is refillable and they also offer free instant coffee and tea.
Overall, it was a fun experience and I would still love to come back next time.
MMzcindyongI recently stayed at Bluewater Maribago and had an overall pleasant experience. The resort offers a relaxing atmosphere with strong hospitality standards and several standout features, though there are also areas that could benefit from improvement.
What I Liked
1. Excellent service and hospitality, especially at the Oyster Bar. The staff were attentive, warm, and professional, which truly elevated the dining experience.
2. Newly refurbished modern rooms that feel fresh, clean, and well-designed for comfort.
3. Convenient buggy service around the property, which makes getting around easy and enjoyable.
4. Lifeguards stationed at all pools and swimming areas, providing reassurance and a strong sense of safety for guests.
5. Anuma Spa’s ambience and treatment selection, which offer a relaxing environment with a wide range of spa services to choose from.
Areas for Improvement
1. Breakfast management during peak hours needs significant improvement. Around 8:30 AM, the breakfast area becomes very busy, and food replenishment is slow. For example, while there are three hot steamers dedicated to eggs, bacon — a hot favorite — is served on a small plate that gets wiped out within seconds. Food supply and quality control during peak periods should be better managed to ensure consistency. The bread selection, however, is excellent and deserves recognition.
2. Security procedures may unintentionally compromise guest privacy. Guests are frequently asked to state their room number when leaving the lobby, and again when entering through the guardhouse — first to taxi drivers and then to security officers. This means multiple strangers may overhear room numbers, which raises safety and privacy concerns. A more discreet verification process would enhance guest security.
3. Spa promotions for in-house guests are lacking. While the spa experience is excellent, there are currently no exclusive perks for staying guests. Introducing options such as an early bird discount (e.g., 10:00 AM–3:00 PM) or curated half-day and full-day “head-to-toe recharge” packages would be attractive. The spa pricing is relatively high compared to comparable standard spas outside the hotel, so value-added incentives for in-house guests would make the experience even more appealing.
Overall, Bluewater Maribago offers a comfortable and well-maintained resort experience with strong service standards. With improvements in breakfast management, privacy-focused security procedures, and enhanced spa promotions for in-house guests, the resort could further elevate its guest experience.
JJaneCherviakovaThe hotel is about a 15-minute taxi ride from the airport, which is true and very convenient. You're greeted with live music at the entrance. Security is present: security checkpoints, baggage scanning, and guards with dogs.
The hotel has its own beach and three entrances to the sea. The water is crystal clear, fish swim right off the shore, and life jackets are free. The hotel is very family-friendly. There are water slides, a kids' club, and a huge playroom. You can even leave your child with a nanny (for an additional fee). There are daily activities for both children and adults, including arcade machines, air hockey, and morning yoga.
Breakfast is included, and it's excellent. There are two restaurants, a huge selection of food, and everything is delicious. Even ice cream is included. After breakfast, children are given marbles—a small change, but a nice touch. Lunch and dinner are extra. There are Italian and Cantonese restaurants, as well as various buffets. There are bars on the beach, by the pool, and in the lobby. Live music plays in the evening, creating a great atmosphere. The grounds are vast: golf, mini-golf, tennis, billiards, table tennis, and badminton. Wi-Fi works great throughout the property. The staff is very friendly.
The main drawback is the renovations; they need a refresh. However, the service and infrastructure are still excellent.
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