The hotel staff were so helpful and friendly. It felt safe with the fingerprint and face recognition. The location is convenient and secured.
The room was clean and spacious, esp for the cost. It is worth it.
Great views from the room and rooftop!
Highly recommend. Will definitely stay there again if ever I’m re visiting Cape Town. 👌🏻👌🏻👌🏻
The hotel is 4 stars, but there's no coffee machine, slippers, or robes in the room. It's in need of renovation in some areas. It would be fine if the price weren't so high. 20,000 rubles a night (for the cheapest room with a road view) is very expensive, in my opinion.
There are no shops or cafes near the hotel (except for the restaurants on site). Getting anywhere requires a taxi (but it's not a problem, the prices are quite reasonable). There's a huge shopping mall nearby.
The breakfasts at the hotel were decent. The hotel also has two swimming pools: one on the ground floor with views of the ocean and Cape Town, and another on the rooftop.
We've stayed in 6/7 hotels and apartments in Cape Town and other towns before, and all of them had welcome drinks (some juice, some wine), some fruit or sweets, and all had coffee machines, but this hotel had none of that.
Another downside is that the whitewash/plaster is peeling off right above the bed. It's not pleasant.
I had to pay a R1050 for the blankets that were not clean but I think it was when we left but it was not told to me when I book that for that I will pay and my wife did get sick so that was not planned for so yes thats very bad I think I was robbed because if it was something that was Brocken or anything then I will understand but everything was okay when I left just the bedding was Duty
The staff at this hotel is absolutely excellent, and has been mostly the same group of friendly, helpful, funny people for the last few years. I stay here every time I come to Cape Town. It's quiet and restful, with a stunning view over the city. The public areas are comfortable and well-suited to reading, drinking coffee, and getting some work done. The only problem is the showers, which can be a little tricky and sometimes don't have hot water.
Hotel near Sea Point,Cape Town45.5% of visitors choose this area
GGuest User2026.02.18
Nice hotel with great location. Mojo Market is right next to it and that makes it super convenient for food, drinks and live music most nights. The staff is super friendly, helpful and truly make you feel welcome. The only suggestion would be to let people know there's construction currently happening right next to the hotel which makes it a little noisy. Perhaps the hotel could offer rooms for a cheaper rate for the inconvenience. TVs might need checking as well. I was not able to use mine at all. Overall it was a great stay though. Thank you Mojo! 🫶🏼
It was an okay stay. I wanted a double bed but they gave me 2 single beds put together, which was a little awkward to sleep in. Not the biggest fan of rooms that have carpets because it’s easy to get dirty and leaves a little smell. Room had a bathtub and a showers atleast. It was an okay stay. Can get a lil noisy with the traffic downstairs.
The hostel was adequate but our room had many problems with the running water. When taking a shower the water was weak or shut off entirely and this happened often for multiple days.
Hotel near Sea Point,Cape Town45.5% of visitors choose this area
AAugust Nguyen2025.09.28
Next to Beach Road and Regent Road, which is very convenient for walking to supermarkets and cafes. The rooms is very spacious, lovely view, there's Netflix on the TV, but corridor and exterior feels a bit old and dated. No lift service to one of the basements
The environment and equipment are very good, but the service attitude is very blunt, the degree of professionalism is not high, and I am not satisfied with the service
Hotel near Green Point,Cape Town9.1% of visitors choose this area
ИИван Кирюшкин2025.10.20
Хороший уютный отель, который позиционирует себя как хостел, но работает на уровне 3-4 звездочного отеля. Номера простенькие, но каждый день убираются, классное оснащение отеля, классные недорогие завтраки
Very Good
44 reviews
8.7/10
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Great
DDaliBrasilUKGreat Stay for a Convenient & Comfortable Airport Stopover
I stayed at Hotel Verde for just one night to catch my early flight, and it was the perfect choice. The location is incredibly convenient, and the shuttle service was punctual and easy to find ~ making my airport transfer stress-free.
My room was very comfortable, and I was lucky enough to have a lovely view of Table Mountain, which was a nice bonus! The restaurant exceeded expectations ~ both dinner and breakfast were delicious, and the service was excellent.
The staff and shuttle drivers were all friendly and accommodating, which made my short stay even more pleasant. Considering the free shuttle, complimentary breakfast, and overall sense of safety (especially important as a solo traveler), the price was definitely worth it.
I’d happily stay here again before a flight and would recommend it to other travelers looking for comfort and convenience.
GGuest UserExcellent location first of all, the room is nice, clean and modern. Washing machine is a bonus and detergent provided. I’ve stayed many times and would recommend ✌️
BbibrewdogDisappointing — Not the Taj Experience I Expected
I stayed one night at Taj Cape Town and, having stayed, worked, and studied at other Taj properties worldwide, I left feeling that this hotel does not deliver the signature “Taj” experience.
Location: Excellent — centrally located and convenient for business and sightseeing.
Rooms: Very good. The guest room was well-appointed, comfortable, and met the standard I expect from a five-star property. No complaints on accommodations.
Food & Beverage: Below expectations for a Taj. The breakfast buffet was serviceable but average — acceptable for a quick meal, but nothing memorable in terms of variety, presentation, or quality. The on-site Asian restaurant is extremely small (about five tables) and suffers from poor ventilation: the exhaust does not appear to function adequately, so the space quickly fills with an oily cooking smell that lingers and detracts from the dining experience. The food itself was below the quality I would expect from a Taj-branded restaurant.
Service & Brand Feel: This is where the hotel most noticeably misses the mark. While staff were professional, the overall atmosphere lacked the warm, polished service and attention to detail that distinguishes other Taj properties I have experienced. It felt more like a standard city hotel operating under the Taj name rather than a hotel delivering the full Taj brand promise.
Value: Concerning. The hotel charges approximately INR 2,000 per day for parking — a steep add-on that should be clearly communicated up front and factored into the overall value proposition.
Summary: The location and rooms are strong points, but the average breakfast, a small and poorly ventilated Asian restaurant, and an overall absence of the characteristic Taj hospitality leave this property short of expectations. If you are seeking the classic Taj experience, this particular hotel may not meet that standard.
LLeightonLovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient.
Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient.
Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas.
Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.
OO.N.AThe Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
AAnonymous UserThe service was good, the staff was kind, the location was good, and the security was good. However, there were bedbugs near the bed in the accommodation, so I suffered from itching
BBuerjinguyewangThis hotel offers incredible value for money, conveniently located in the city center making shopping, transportation, and sightseeing a breeze. What really stands out is the exceptional service from all the staff – they were incredibly warm and proactive, always asking if we needed anything, offering to help with luggage, and just generally being very attentive. I'll definitely be staying here again next time.
GGuest UserI had to pay a R1050 for the blankets that were not clean but I think it was when we left but it was not told to me when I book that for that I will pay and my wife did get sick so that was not planned for so yes thats very bad I think I was robbed because if it was something that was Brocken or anything then I will understand but everything was okay when I left just the bedding was Duty
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