Beach Hotels in Macau, China

I couldn’t have asked for a better place to escape the big city. The hygiene standard was excellent – everything felt very clean and well-maintained. Breakfast offered so many options, something for every taste. The swimming pool was a highlight: nice and deep, great for a proper swim. The staff were super friendly and helpful throughout my stay. The whole atmosphere was incredibly relaxed, making it the perfect choice if you truly want to unwind. Highly recommended!

Overall, we had a great time at Grand Resort Deck, and if you're coming for the water fun, it's a must-visit. However, there are a few details to note: 1. Many people mention that the hotel provides sand toys and water guns. While they do have them, they're in very short supply. I asked several staff members, and they all said they didn't have any. The Macau staff generally have good attitudes, but I'd still recommend bringing your own. 2. The hotel feels a bit 'stingy' compared to expectations. For example, my friend booked with me, and she also had kids, but because she didn't request a tent in advance, they couldn't get one. Also, contrary to what many bloggers said, there were no small gifts for children. For two kids, they only gave one children's bathrobe and wouldn't allow more. We visited after the Qingming Festival, but it still felt like resources were very limited. 3. Breakfast was really subpar. The first time, we went to a cafe for a semi-buffet and thought we'd gone to the wrong place. There wasn't much variety, and the servers kept bringing the wrong dishes, completely mixing up orders. The dining area was small. They called it a semi-buffet, but the à la carte menu only had some Chinese dim sum. Plus, children over 6 were charged extra. My daughter, who is under 1.2 meters, was still questioned. While I understand paying extra for older kids according to policy, the buffet should at least be more abundant. Given the quality, I really regret booking breakfast. Paying over 700 for breakfast for the family in an environment like that in the picture, I'd rather go to the Galaxy mall or order in-room dining. My advice for Chinese breakfast is either to try another hotel in Galaxy or just skip booking it here. 4. The hotel is very close to the automated light rail, which was a pleasant surprise. It's very convenient for taking the cable car, watching the House of Dancing Water show, and enjoying the night views. The kids also loved the light rail, finding it very high-tech.

The environment is fantastic, and the rooms are incredibly spacious! It seems like every room has a sea view, including the black sand beach in the distance. The service attitude is excellent too, with friendly, smiling staff. It's a much better experience than hotels of the same price point in Hong Kong. The transportation is also very convenient. Unfortunately, my trip was a bit rushed this time, so I didn't get to try the outdoor pool. I'll definitely stay here again next time I'm in Macau!

This stay was truly excellent; you can tell the hotel puts a lot of effort into its operations. We stayed at another hotel nearby the day before, where everything in the minibar cost extra. In contrast, the Andaz minibar is complimentary, and they even provide souvenirs and high-quality slippers that are worth keeping. It's incredibly convenient for families planning to visit the water park! The Grand Resort Deck is highly recommended. Although it's not directly within the hotel and getting there can be a bit tricky, it's absolutely worth it. The hotel offers a shuttle, but following the staff's suggestion of crossing the road and taking a side elevator from the JW hotel is actually more convenient and quicker. The Grand Resort Deck is huge; you can spend a long time on the sky surfing, and the lazy river, which is 575 meters long, is also fantastic. Both have very clean water and are highly recommended! For those who enjoy thrills, there's also a slide with three difficulty levels to try! The park closes at 8 PM. On our first day, we checked in too late, and when my child went, due to the park's large size, finding the sky surfing took some time as it was quite far. So, we couldn't play to our heart's content before closing time. We initially thought about paying to play again the next day, but it seems it's not open to the public. After discussing it with the hotel front desk staff, they informed us that we could re-enter and play even after checking out by showing our stay record. This is a huge plus! It's so friendly for guests who check in late. On our first day, despite being super tired and short on time, we rushed to get there, wondering what to do since the park opened at 11 AM the next day and we had to check out. So, I feel the hotel's management is very considerate and guest-friendly, not charging for everything and truly thinking about their guests! Thank you! This will definitely be our top choice for hotels when we come to Macau again!

From the moment I checked in, I experienced thoughtful and attentive service. A special shout-out to Val for the warm welcome; they helped me with my luggage to the room and gave a detailed introduction to all the room's amenities. The room itself was clean and tidy. It was a truly memorable stay.

An absolutely wonderful experience! The front desk service, provided by a Malaysian girl, was exceptional. From check-in to personally guiding me to my room and explaining all the facilities and their use, she was incredibly nice. The room itself was spacious, and the fresh and delicious fruit delivered daily was a lovely touch. Evian water was readily available everywhere. The room was also cleaned promptly and thoroughly. The 31st-floor pool was sparkling clean. All in all, this is hands down the best hotel in Macau. I will definitely choose Banyan Tree again for my next visit.