Beach Hotels in Catalonia, Spain

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

Останавливались на одну ночь, отель очень понравился, номер чистый, новый ремонт, комфортный матрас и подушки. Отель находиться на первой береговой линии. Рядом железная дорога, но она ни как не мешала спала. Есть подземная парковка, располагается в соседнем отеле, стоимость 15€ в сутки. Отличный, разнообразный завтрак (шведский стол). Персонал приятный, отзывчивый.

This is the second time we have been here. As always, we have served 10 people. Despite the Covid19 problem, the accommodation was super enjoyable, with perfect facilities, cleaning service for 10 people and the accommodation was great. There are no two without three, so we will have the opportunity to return as soon as possible.

A great hotel for family holiday. The city on the coast, 3 minutes walk to the beach, excellent food, breakfast and dinner above all praise. We stayed here but went to Barcelona every day. Near the station or bus stop, from Barsa can come at night on the night bus. The room is spacious, the staff is polite, all hinted.

The hotel was very good, it had a lot of entertainment and even though it wasn't on the beachfront it didn't take long to get there and it was very close to the shops.

L’hôtel est super sympa. Les chambres sont correctes. Le service de nettoyage impeccable. Le petit déjeuner masterclass. Premier hôtel où je vais où on sert du vin mousseux au petit déjeuner. Les produits sont frais. Le personnel très accueillant et compréhensif. Le petit plus c’est leur consigne à bagage pour ceux qui voyagent un peu plus tard.

Probably one of the best hotels in the middle of those on the 2nd line in Santa Susanna. Cosy, beautiful rooms with balcony, modern decoration and good view of the inner area with a swimming pool. Access to spa and gym in the hotel is a big plus. A spacious and comfortable hall with a bar. It seems all about the same as in neighboring hotels, but somehow more cozy ...

Great option to stay if you want to visit Port Aventura amusement park. Staying for the night at the hotel will grant you access to the park on both days, the check-in and the check-out. Rooms are clean and comfortable, for a good rest after spending the day at the park. The swimming pool is also amazing, big and beautiful, it is an adventure in itself. Only issue is the service: you can feel that the staff do their best, however during peak season, they are so busy that for sure you will have to line up in order to get anything done. They are moving ahead and making moves for automatic self-service processes: like self- check out, but still is not enough. You gotta then have some patience and wait until your turn comes.

Apartment hotel is quite aged , simple design and basic facilities that can accommodate the needs of a family, has little kitchen with fridge and to! Room just bed and small wardrobe, not luggage racks or other furniture. Bathroom was big enough and very simple ! But I think so appropriate for the receptionist guy who is professional and so polite to us for helping everything that we asked for , even thought checking out the timetable schedule for us when the airport bus to Barcelona airport to make sure we didn’t miss the bus! Thank you so much George ! Caring and patient person to be there to help the customers with their need ! Well done 👍

Отель понравился, вкусная свежая еда в ресторане. Не очень понравилась сама Калелья.