SSuzi SohThe room suite is spacious and clean. Private beach with water sports available. Facilities like swimming pool, water park, aviary, mini games arcade, mini zoo. Lots of activities at night. Children had a fun time blowing bubbles, playing arcade games, dancing etc....
There’s a wide variety of food choices available during buffet breakfast, and you can choose from three different restaurants to dine in for lunch and dinner(Seafood, steamboat, Korean, Indian). Convenience stores & gift shops available in the hotel. Helpful staffs.
Highly recommended to all of you!
GGuest UserEven though it was almost fully booked over the weekend, the hotel offered a quiet getaway, as its premises is huge with a variety of amenities. Nature inspired decorations don the common areas. The room is spacious and clean, with a sizable balcony that overlooks the outdoor playground and the sea in the background. The local cuisine at the restaurant is tasty. Over the weekend, food carts were set up at the hotel lobby, selling local and western fares, providing alternative food options. The food that we tasted, pizza, satay and char koay teow, surpassed our expectations. The hotel may be short-handed at times so expect longer waiting time but the service staff tried their best to deliver their service, which is commendable.
RRubyBeeLocation near to ferry terminal,easy access to and from terminal to hotel because both in same building but different level. Ferry terminal at level two. Hotel lobby at level one.
Service ok. Breakfast ok many choices
But negative points, within and surrounding hotel there are clubs, noisy at night that disturb peace especially if your room is at lower level. Here the clubs n shop in building serve n sell liquor too...saw drunk lady outside hotel at night. Feel uncomfortable.
Car park n hotel use different lift so has to ask security guard how to get to hotel lobby after parking at multilevel car park. Quite complicated so need to ask specific directions to hotel lobby from car park .
Hotel building not new, but clean, room quite spacious, superb view from room at level 15 overlooking the sea.
Hotel near City Center of Johor Bahru, Johor Bahru
Price per night from:TWD 1,372
8.3/10
Very Good
FFichFirst i want to review on booking experience. I was so pissed off with Trip.com booking. I entered 3 adults upon search & result showed an option of 3 occupancy room with full-board package for 2 adult. There is option for full-board 3 adults however since the first option was cheaper i was thinking to arrange my own for the additional 1 adult boat transfer & not require the meal package. It was shocking that when i reached the check in office it is mandatory to pay for the 3rd adult boat n meal package to the resort. My question here WHY trip.com put the option for 2 adult knowing the resort does not allow the 3rd person to check in??? This is a scammm for me because i entered 3 adults requirement at the first place for the booking. Both resort & trip.com are not synchronise with the information.
Now going to resort stay experience: The resort staff were all great & the service was also on point. However, the condition of the resort was so below my expectation. I paid RM 700+ per night & i don’t feel worth it. Everything was super outdated & worn off. Especially the bathroom. The floors were cracked open & was swarming with bugs & insects & some people might get allergic to them. The bedroom is self was okay & comfy. Also food-wise, they served a lot of seafood & didn’t ask if anyone was allergic or not which one of us is. For RM 700 per night i expected it is included some activities we could do at the resort however it was disappointing that everything was chargeable whereas they are non-motorised & doesn’t even use resource / maintenance such as kayak & snorkel gear. The only nice thing at the resort was staff friendliness & the food taste.