The hotel is right by the sea and has its own private beach. The entire property is a resort with fairly comprehensive facilities, though they are a bit dated. The swimming pool is great, especially the kids' play pool. The front desk service is also quite good. The duplex suites are super spacious.
Nice hotel and view in Desaru Johor
The Rooms: Spacious and ModernGenerous Space: Most layouts are highly rated for being remarkably wide and comfortable.
Unique Bathrooms: Deluxe Pool View options feature dual rain showers, two sinks, and standalone balconies with outdoor bathtubs.
🧻Quite stingy on the towels. They won't automatically change out your towels. One night I came back to the hotel and used the towel provided on the bed. I thought it was new, but it had very strong chlorine or water smell. Not sure if the cleaner had folded the same used one in the toilet and put it on the bed.
I think they generally don't have enough towels because they don't want to provide extra towels if you already have 2 in the room. Maybe it's because of Sustainability efforts, but because that towels feel worn and dirty, I feel like they should be changed every night.
🦐Room service of the seafood pasta is a miss. Located near the sea hence thought the seafood would be fresh, but prawn heads are black. Meat is very soft and lumpy.
Means they have kept the seafood for a long time.
🏊🏽Swimming pool is a very bright place, nice and very clean. Starts from 8am to 8pm.
🏛️Architecture of the hotel is very vintage style and vast.
🍛Breakfast buffet starts from 7am is not super, although ✅the milktea cart man is amazing.
Overall the breakfast buffet and room service food (I only ordered one seafood pasta meal) wasnt a good experience for me at all.
🎶Below the hotel there is a sexy dancers club, hence you might hear loud music reverberations if you are located on the lower levels. I was located on level 11, and the music thumping could still be felt into the wee hours. Luckily I was on level 11, so the thumping still tolerable.
Connecting room walls are very thin. Can hear the Chinese man speaking next door.
🤢Bathroom sink has no stopper, goes straight to the pipe.
🌊Sea view room was great!!Room floor cleanliness is ok. Bring your own hair conditioner.
First i want to review on booking experience. I was so pissed off with Trip.com booking. I entered 3 adults upon search & result showed an option of 3 occupancy room with full-board package for 2 adult. There is option for full-board 3 adults however since the first option was cheaper i was thinking to arrange my own for the additional 1 adult boat transfer & not require the meal package. It was shocking that when i reached the check in office it is mandatory to pay for the 3rd adult boat n meal package to the resort. My question here WHY trip.com put the option for 2 adult knowing the resort does not allow the 3rd person to check in??? This is a scammm for me because i entered 3 adults requirement at the first place for the booking. Both resort & trip.com are not synchronise with the information.
Now going to resort stay experience: The resort staff were all great & the service was also on point. However, the condition of the resort was so below my expectation. I paid RM 700+ per night & i don’t feel worth it. Everything was super outdated & worn off. Especially the bathroom. The floors were cracked open & was swarming with bugs & insects & some people might get allergic to them. The bedroom is self was okay & comfy. Also food-wise, they served a lot of seafood & didn’t ask if anyone was allergic or not which one of us is. For RM 700 per night i expected it is included some activities we could do at the resort however it was disappointing that everything was chargeable whereas they are non-motorised & doesn’t even use resource / maintenance such as kayak & snorkel gear. The only nice thing at the resort was staff friendliness & the food taste.