I made two reservations in my name. When I checked in, the attendants identified the two reservations and asked for confirmation. I asked if everything was correct, and I replied that the other reservation would be for my parents who would arrive on the early morning flight. In the early hours of the morning, at approximately 2:30 am, on 11/25, when my parents went to check in. Another attendant told us that we did not have a second reservation, and that we would have to pay again for the stay. I request a refund for the second night, from the hotel or the trip.
Tivemos alguns probleminhas, ar condicionado quebrou, pia entupiu. Achei muito pouca a variedade do café da manhã e todos os dias a mesma coisa. No mais o pessoal muito agradável, e sim eu gostei do hotel. Foi minha primeira vez em Goiânia, e daria 10 para tudo, pois foi um dos melhores finais de semana da minha vida. E o hotel fez parte disso
It is of congratulations for the organization, service 10, only praises to all the collaborators, from check-in to check-out, great breakfast, very great care with us guest.
Boa hospedagem! O quarto oferece bom acolhimento para o necessário descanso. Excelente ducha quente e fria! Café da manhā satisfatório. O ponto que merece atenção da administração, a meu ver, é a apresentação das instalações do SPA, pois as paredes estão precisando de reforma e os tetos do banheiro e do chuveiro estão com sinais de môfo, carecendo da devida medida corretiva. O ambiente do SPA, naturalmente, é muito úmido e isso demanda constante manutenção e especial limpeza, o que me pareceu deficiente. No geral a hospedagem vale muito a pena e indico, mas sugiro que a gerencia do hotel faça uma inspeção detalhada das instalações do SPA, pois fica inviável o uso do ambiente com mofô nas paredes (verificar os tetos do WC e do Chuveiro).
The hotel is wonderful, a wonderful accommodation, a beautiful view of the city.
Just don't get to your will, wearing shorts and blues, because even you pay, the receptionists will judge you, and look wrong.
There is also a lack of trip to enter wm agreement with the hotel because there is a payment option ONLINE, in the hotel the recipients deny payment.
Deceptive!!
If that was the hotel that I would like to host at the end of the year, today it is no longer!
Excellent location, located in the city center, near the long-distance station, clean, well-equipped, and the service is thoughtful and welcoming, but there is a lack of toiletries, breakfast is OK, and the overall feeling is so-so.
O hotel é muito bom em todos os aspectos com exceção da cama e coberta. A cama não é muito confortável e as cobertas que eles fornecem aos hóspedes são bem ruinzinhas. Coberta fina e com aspecto ruim. Mas o quarto é muito bom, café da manhã bem completo.
Hotel precisa de uma reforma geral, o lençol estava com manchas, o banheiro com mal cheiro, a tv não funciona, o ar barulhento, duas camas de solteiro juntadas para virar uma de casal
A good place, well hygiened, well located and would return there quietly, but the care was not so good, it can improve.
Great
108 reviews
9.2/10
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9.0/10
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GGuest UserI came to the hotel and said my reservation was for two single beds, I had to show the voucher to prove it was a couple bed. Even so in the checkout, I was charged the difference of R$186 real and said you sent them wrong communication, it was very consternant.
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