Hotels With Breakfast in Heilongjiang, China

I rarely write reviews, but this hotel truly deserves a shout-out, mainly because the attention to detail was exceptional. Harbin in May is very dry, and my lips were chapped, so the hotel thoughtfully provided two humidifiers. They also offered many little extras like earplugs, snacks, chocolates, and four bottles of water. The toilet had disposable seat covers and disinfectant wipes, and the disposable slippers were very comfortable, not the cheap kind. The water kettle was designed to use bottled water directly, which was very convenient, and the bed was large and comfortable. Upon checkout, I even received a small gift, and when I was leaving alone with a large suitcase, a staff member helped me carry it across the road and load it into the car. I've stayed in 5-star hotels in Sydney, Singapore, Shanghai, and Paris, including places like Crown and Shangri-La, but none have been as meticulously detailed as this one. And the price was incredibly affordable! Perhaps because it was the last day of the May Day holiday, it was only 260 yuan per night. I have to give it a 7-star rating!

## Amenities: The mattress was comfortable, two types of pillows were provided, a smart toilet, a TV with screen-mirroring capabilities, and the internet speed was very fast! The slippers were the thickest and most comfortable I've ever encountered in any hotel. ## Cleanliness: The shower drain wasn't clean and was a bit clogged; I had to deal with it myself while showering. ## Ambiance: I had requested a high floor, but was only given the 7th floor, so my view was ultimately blocked by the tall building directly in front. Additionally, the room was right by the elevator entrance. Luckily, there were no noisy tour groups blocking the elevators that day, so it was relatively quiet. ## Service: Almost non-existent. During check-in, there were two front desk staff. The male staff member was warmly smiling and assisting another group, while the female staff member gave me a cold reception. When I asked about the floor, she simply said my room type wasn't available on the 9th floor. Normally, one would expect something like, ”This room type isn't available on the 9th floor, would you like to consider an upgrade to a different room type on the 9th floor?” She offered no smile and was very curt. After she simply stated my room type wasn't available, I didn't feel like pursuing the conversation further. *Sigh*. ▶ There are self-service drinks in the lobby on the first floor, but the staff didn't inform me. I only found out about them after seeing it online. ▶ Upon check-out, there's supposed to be a farewell gift, but the staff didn't mention it. Long after I had left, I received a message on the Ctrip app saying there was one, meaning I would have had to inquire at the front desk myself. *Ahem*. ▶ I didn't book the hotel's buffet breakfast, but the restaurant allows you to order items à la carte. My companion and I spent 20 yuan and were completely full. (The fried rice was delicious!) ● Overall, in terms of value for money, it's really good! It just falls short on the details. (I wonder if this has anything to do with booking a discounted room? 🤔)

Excellent service, very clean, and a superb location right on Central Street, close to the entrance, and also very near Metro Line 2, Exit 1. When I booked, I couldn't get a family room. Upon check-in, I wanted to change to a triple room, but because of the complicated procedures, the manager directly upgraded us to a triple room, which I'm extremely grateful for. The breakfast was also very good.

Cloud Hotel is incredibly thoughtful! They offer airport shuttle service, and it's less than a 10-minute drive from the airport, which is super convenient and stress-free. The front desk staff (especially the lady who helped me) was wonderfully helpful and patient, always ready to assist with any request. The breakfast was clean, hygienic, and served in a great environment with a decent variety of options. It was a really pleasant meal. I'll definitely stay here again next time!

Bringing my family to Harbin, staying at the Ocean Ritz was such a great choice! The hotel has a beautiful European retro style, and the lobby is grand yet inviting, perfect for photos. Our room was spacious and bright, with a floor-to-ceiling window offering city views. The bed firmness was just right, and they even offered a pillow menu – so thoughtful! The staff were all very polite, always greeting us with a smile. The concierge was super efficient with luggage and calling taxis. The location is absolutely excellent; we could walk to Central Street and St. Sophia Church, which was so convenient for resting at the hotel after exploring. The breakfast was fresh and delicious; my kids especially loved the desserts and fruit. Overall, a perfect experience – clean, comfortable, and great service. Highly recommend!

Great brand, it's a Holiday Inn Express under InterContinental, so the quality control is guaranteed. The facilities are all very well-equipped. Mr. (name/initials, if provided, otherwise leave as Mr.) at the front desk provided excellent service and gave me a free room upgrade. The breakfast offers a wide variety of choices. The only downside is that some of the public spaces are a bit small, like the lobby, gym, and laundry room. Also, the management of smoking in public areas should be strengthened.

I booked this hotel for a business trip and unexpectedly needed to print some documents late at night. The front desk staff, despite it being so late, was incredibly helpful and printed quite a few pages for me. They were so warm and didn't seem bothered at all, and even printed them for free, which I felt a little bad about! This is a really great hotel with very enthusiastic staff. The small convenience store on the first floor is also good; I bought some nice snacks there. Highly recommend, I'll definitely come back next time!

I had a great stay at this hotel during my trip to Harbin. It’s a solid choice for anyone looking for comfort and convenience in the city center. Service & Atmosphere • Warm Welcome: Upon arrival, we were greeted with excellent service. Since Harbin is freezing, the staff immediately served us hot tea to help us warm up. It was a very thoughtful gesture! • Lobby Amenities: While breakfast isn't provided, there is a self-service mini cafe in the lobby area, which is perfect for a quick caffeine fix or tea. The Room • Space & Comfort: The room was a good size for two people, even with our large 28-inch luggage. The bed and pillows were very comfortable, ensuring a good night's sleep. • Quiet & Clean: The soundproofing is impressive we weren't disturbed by outside noise. One unique feature is the filtered drinking water tap located right next to the bathroom sink. • Note: The only minor downside was that the bathroom felt a bit chilly compared to the well-heated bedroom area. Location & Transport The location is definitely the highlight of this hotel: • Walking Distance: Just a short 400m walk to Zhongyang Street (Central Street) and about 700m to Saint Sophia Cathedral. • Transport: It is very easy to book a DiDi as the hotel is located right on a main road, making pick-ups quick and hassle-free. Verdict: Highly recommended for its strategic location and great hospitality!

**Translation:** Check-in was quick, especially considering the typically lengthy and thorough document verification process for foreigners in China. The hotel is clean and comfortable. Breakfast is decent—quite good by Chinese hotel standards, especially catering to Russian tastes. Rooms are medium-sized with comfortable beds. The location is ideal if you want to stay downtown, as there’s a pedestrian street right outside the hotel. And since the city is small, everything is within easy reach. The staff is friendly and eager to help. They don’t speak Russian, but if you know even a little Chinese, they’ll make an effort to understand you. The hotel itself is new and, compared to others in the area, in perfect condition. I’d say it’s the best accommodation option in Heihe right now.