Posted on Nov 30, 2025
Guest User
My family and I arrived at Casa Del Rio on November 26. We spent 2 nights here. We are a party of 6 and booked three rooms under two separate reservations. My reservation was through Trip.com and confirmed on Nov 19.
This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property. So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.
When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ». She asked to see the emails to confirm that I had sent requests, but she did not attempt to assist. She could have asked for assistance by checking with her superior, but she did nothing.
This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.
Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony. The entire room was immaculately clean.
The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property). However, I didn’t see a security guard at night. The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark).
The pool was enjoyed by our 13, 17, and 18-year-olds. The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).
The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea. Everything was scrumptious. The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.
It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.
Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups (if/when they accommodate adjacent rooms) and honeymooners.
If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.
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Price per night from:IDR 4,119,260
Posted on Jun 4, 2024
Judy
Location is great. Bed is comfortable and the room with A/C is so great. Netflix hotel account included was surprisingly unexpected as well. The vibe of the Selina La Fortuna is what I expected from reading reviews and the pictures.
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Price per night from:IDR 256,957
Posted on Jun 11, 2025
Guest User
The hotel is great and the staff is even greater.
The overall decoration of the whole premisses is very beautiful and there's a nice garden facing all rooms.
The room was spacious and clean, the bathroom has a good size and the bath space is big. The shower has a good volume of water and the heating works fine.
The room also has a closet, a drying rack for clothes (very helpful with all the hot springs and rain), a small fridge and air conditioning.
There are two pools and they are well cleaned.
But the staff is the real highlight of the hotel. Everyone is super friendly, polite and helpful. They cook an amazing breakfast and can also help finding the best tours.
I couldn't have asked for a better stay at La Fortuna.
Highly recommended.
Thanks everyone for the great stay, keep up the good work!
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Price per night from:IDR 1,517,901
Posted on Jan 7, 2025
Guest User
Amazing Stay with Fantastic Hot Springs and Waterslides!
We had an incredible time at this beautiful hotel! The hot springs were a true highlight—relaxing and rejuvenating, with breathtaking views. The waterslides added a fun and adventurous twist to our stay. The property itself is stunning and well-maintained, with a serene and inviting atmosphere.
The only downside was the lack of dryers anywhere on the property, which meant we had to take some damp clothes with us on the plane. However, this was a minor inconvenience compared to the overall experience.
We would absolutely stay here again and highly recommend it to our friends. If you’re looking for a relaxing getaway with unique amenities, this place is a fantastic choice!
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Price per night from:IDR 3,536,471
Posted on May 17, 2025
Guest User
We arrived to find a beautiful hotel
In a lush setting with the most beautiful foliage with tropical birds. The grounds were a paradise. Every morning we were serenaded with the songs of all the different bird species. The restaurant was an excellent Italian restaurant that we would recommend to anyone. The staff was always happy to provide any assistance with a smile.
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Price per night from:IDR 1,766,911
Posted on Nov 27, 2025
Guest User
We found the shuttle from the airport to the hotel quite easily :) Once at the hotel, check-in was seamless and the staff were kind. The room was spacious and clean. We found the restaurant downstairs to have really delicious food (our supper and next day day breakfast buffet were amazing). We would highly recommend this hotel to other travellers!
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Price per night from:IDR 2,063,603
Posted on Jul 4, 2025
Guest User
We had a wonderful experience with Casa Luna! The hotel property is beautiful with an amazing garden. Room was clean and well maintained. Breakfast was delicious!
The hotel staff are very nice and ready to help. One night we were walking in the garden, we ran into a hotel security, Dimas (hope I got the name right). We asked about animals. Dimas right away gave us a tour and showed us so many animals! We saw sloth, snake, frogs (including the green one), alligator, fresh water crab...all in the hotel garden!!! The garden is a paradise. Inside the hotel property, all we could hear was the sounds of insects, frogs, birds...
We are so happy that we stayed at Casa Luna!
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Price per night from:IDR 2,704,672
Posted on Jan 1, 2024
Louise Marie
I read summer great reviews of this place and it did not disappoint. There are small trails on the property. Stunt get excited, they are small but you are not next to another building! The pool is nice but not heated. If you are from the NE US, you are used to it. Or was refreshing especially after being in the sun for a bit. The hotel is nicely kept but more of a local style which I prefer more than the standard hotel room. The room is beautiful and the bed is comfy. You can't go wrong here. Many people I met do the same thing, spend the last night in Costa Rica before flying out. Very secure, not much near, but the best ends to your pura vida vacation.
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Price per night from:IDR 1,080,809
Posted on Sep 30, 2024|Private Classic Room
Guest UserThe private room we stayed in was very comfortable and the small yard/garden is beautiful, and the owner is exceptional helpful. It is near the SJO airport, they provided transportation services for our arrival and leaving, in addition there are many attraction suggestions available by the owner, we bought one of the attractions, it was great. We're very happy to stay in this house, and will definitely come back again when visiting Costa Rica in the future.. almost forgot to mention that that breakfast is included and $6 for lunch which is a great price for one in the city, we had fish for lunch which was delicious.
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Price per night from:IDR 288,746
Posted on Jun 12, 2026
Guest UserNice hotel with friendly staff. Early checkin (30min) was possible and they stowed our luggage before.
The Junior Suite was directly to the street, you hear noise all the night (also with closed windows). No flyscreen against Moskito.
Fire place has no glass window.
Hiking trails on the area.
Nice big shower, small kitchen just with coffee maker and fridge. Some plates and cutlery would be nice, but we got it in the restaurant.
Second bed very soft, pillows hard and soft to choose - good.
You can choose breakfast from the menu.
We can recommend it.
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Price per night from:IDR 2,100,690