Very nice hotel, clean, tidy and plenty of attentive staff. We used as a base for exploring Jersey so didn't really use the hotel facilities - except the breakfast which was excellent - although for us it would have been nice if breakfast had started a little earlier maybe 7:30am? (it ran from 8am to 10am which was OK). Late on the last evening when packing we found we couldn't open the room safe as it had malfunctioned, it was after 11pm, but it actually showed the hotel staff in a very good light as the receptionist tried her best to help, the restaurant manager said opening the safe was the priority, and eventually after about twenty minutes the porter did manage to open the safe (”mechanically” - but that's another story!), so all was good ...... the problem was the electronic device - hotel staff were excellent and problem was solved! Overall very good, would stay again.
Great hotel. The location is superb and we very glad to have a sea view. The breakfast was a bit pricey, but was good quality. The room was spacious and well maintained. The staff were always friendly and helpful, especially towards my five year old son. Due to a travel problem we ended up having to check out a few hours late and the staff were very accommodating.
The hotel is located on the street in the city center, and it is very convenient to go to the airport and major attractions. There is also a supermarket downstairs.  The room area is larger than expected, clean and well-organized, and the toilet has a bathtub. After a whole day of playing, you can take a bath to eliminate fatigue. However, the sound insulation of the room is relatively poor, and the sound of the corridor and the fence room is often heard, and the quality of sleep will be affected. 
Excellent hotel, front staff very friendly & helpful. Room was clean & everything you would need, ( a fridge would have been handy)
10-15 minutes walk to town & sea front. Breakfast fine & plenty of choice, good evening menu.
Spa was excellent with infinity pool, jacuzzi, cold plunge pool, sauna & steam room at no extra charge.
Would definitely recommend.
The Norfolk Hotel is an ideal spot for travelers wanting to discover the city. The Norfolk Hotel offers a pleasant stay in Saint Helier for those traveling for business or leisure. From the hotel, Jersey Airport is just 9km away. Famous local attractions AquaSplash, Jersey Public Library and Yoga Matters, can all be reached with a short walk. When guests have some time on their hands they can make use of the onsite facilities. For those driving themselves, parking is provided on site.
With a stay at Greenhills Country House Hotel in St. Peter, you'll be near the airport, within a 10-minute drive of Port of Jersey and Treasures of the Earth. This hotel is 1.1 mi (1.8 km) from aMazin! Adventure Park & Maze and 1.3 mi (2.1 km) from aMaizin Maze.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Greenhills Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Stay in one of 31 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Very good living experience, although the location is a bit far from the city center, but the price is also corresponding to the affordable point, and the facilities, environment, service are good, there is a supermarket next to it, the sea is opposite the road, very quiet. Also bring a bar. Recommended ~
Staff friendly and breakfast was great but the hotel is in desperate need of renovation, the floor in my room was worn and the shower fixing were coming out of the wall
Had a lovely time - the room overlooking the bay provided the best view and it was a dream to wake up to the sound of waves every morning. Can't beat the location and there are several restaurants nearby as well as the hotels own which was really convenient for drinks in the evening and for a quick lunch between beach sessions. Everything was clean and quiet and service was friendly and even called to tell us our room was ready earlier than planned.
I recently had the pleasure of staying at the Grand Jersey Hotel in a stunning Seaview room, and it was truly an exceptional experience. The room offered breathtaking views of the sea, making each morning a delight to wake up to. The hotel exudes elegance and comfort, with impeccable service from the staff who were always attentive and friendly. Every detail was thoughtfully managed, ensuring a luxurious and relaxing stay. I would wholeheartedly rate my experience as 5 stars and highly recommend the Grand Jersey Hotel to anyone seeking a memorable getaway.
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GGuest UserVery nice hotel, clean, tidy and plenty of attentive staff. We used as a base for exploring Jersey so didn't really use the hotel facilities - except the breakfast which was excellent - although for us it would have been nice if breakfast had started a little earlier maybe 7:30am? (it ran from 8am to 10am which was OK). Late on the last evening when packing we found we couldn't open the room safe as it had malfunctioned, it was after 11pm, but it actually showed the hotel staff in a very good light as the receptionist tried her best to help, the restaurant manager said opening the safe was the priority, and eventually after about twenty minutes the porter did manage to open the safe (”mechanically” - but that's another story!), so all was good ...... the problem was the electronic device - hotel staff were excellent and problem was solved! Overall very good, would stay again.
GGuest UserWe came to stay at the Merton as a surprise for my girlfriend’s birthday and from the moment we arrived we received great service and could tell we were going to experience a great stay. The facilities across the hotel were fantastic and exceeded our expectations. The breakfast buffet had great quality and choice on offer, the shows in the theatre were well produced and the gym and leisure facilities were simply great. We have already booked our return trip in a few weeks and cannot recommend this family hotel enough, it’s amazing for couples or families. The hotel is very well managed and the service of the whole of the staff really enhanced our stay. Thanks!
GGuest UserBeautiful grounds and welcoming staff. Check-in was smooth, and breakfast was tasty and varied. The y staff were also very attentive.
I didn’t try the set dinner menu,. Ordered from snack menu which was very carb-heavy and on the pricey side for what it was. Room was comfortable but carpets decor and bathroom dated, which was clear from photos and other reviews, so it wasn’t a surprise.
Unfortunately, there was used plastic film left on the bathroom floor on arrival indicating it hadn’t been thoroughly cleaned. Otherwise, for the price and the grounds, you can’t really complain, especially if you’re after a quiet place to unwind
KKimi.DaiI recently had the pleasure of staying at the Grand Jersey Hotel in a stunning Seaview room, and it was truly an exceptional experience. The room offered breathtaking views of the sea, making each morning a delight to wake up to. The hotel exudes elegance and comfort, with impeccable service from the staff who were always attentive and friendly. Every detail was thoughtfully managed, ensuring a luxurious and relaxing stay. I would wholeheartedly rate my experience as 5 stars and highly recommend the Grand Jersey Hotel to anyone seeking a memorable getaway.
AAnonymous UserVery good living experience, although the location is a bit far from the city center, but the price is also corresponding to the affordable point, and the facilities, environment, service are good, there is a supermarket next to it, the sea is opposite the road, very quiet. Also bring a bar. Recommended ~
GGuest UserThis is a wonderful hotel in a fantastic location. There is an up hill walk to the hotel I have a knee problems but I made it in 5 minutes. At the front there is a number 15 bus that take you to the airport and to the capital. It also has room for cases. It runs every 15 minuted during the day. Breakfast with a view is wonderful. The one thing that I would like is a walk in shower anf that would make it perfect.
GGuest UserGreat hotel. The location is superb and we very glad to have a sea view. The breakfast was a bit pricey, but was good quality. The room was spacious and well maintained. The staff were always friendly and helpful, especially towards my five year old son. Due to a travel problem we ended up having to check out a few hours late and the staff were very accommodating.
GGuest UserExcellent hotel, front staff very friendly & helpful. Room was clean & everything you would need, ( a fridge would have been handy)
10-15 minutes walk to town & sea front. Breakfast fine & plenty of choice, good evening menu.
Spa was excellent with infinity pool, jacuzzi, cold plunge pool, sauna & steam room at no extra charge.
Would definitely recommend.
AArrowCThe hotel is located on the street in the city center, and it is very convenient to go to the airport and major attractions. There is also a supermarket downstairs.  The room area is larger than expected, clean and well-organized, and the toilet has a bathtub. After a whole day of playing, you can take a bath to eliminate fatigue. However, the sound insulation of the room is relatively poor, and the sound of the corridor and the fence room is often heard, and the quality of sleep will be affected. 
GGuest UserOverall I enjoyed my stay..the only thing I felt let down by was the breakfast buffet...wasn't much options...
And the food wasn't worth the price..didn't enjoy what I chose from the buffet
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