The hospitality was excellent and breakfast was sumptuous . They provided hot meals and it was the best. Different types of idly’s served was just awesome.
Front office was caring and helpful and provided a very welcoming environment. Check in past midnight was fast and efficient . Rooms were large and the bed and pillow was of high quality . We were able to sleep within 5 mins. Aircon was clean and fresh.
After staying at 5 other hotels in India, it was finally Holiday Inn's turn, and my friends and I were absolutely thrilled! It's such a shame we only stayed for one night. This is a European-style hotel. The rooms are clean, and the rooftop pool on the second floor is simply magnificent. The staff are polite, and the breakfast 🥞 was a solid 100 out of 10! The variety of dishes was just superb. I really loved Kerala, and my friends and I decided we'll explore it more thoroughly next time. And of course, we'll definitely choose this hotel again ❤️🇮🇳
The Coast View hotel felt a bit dated, but it was generally clean. The TV wasn't working, but it was fixed immediately. The breakfast buffet and restaurant were delicious, and the staff were very helpful.
Unfortunately, I didn't receive a detailed statement of my credit card payment at checkout.
Despite multiple email requests since returning home, I haven't received a detailed statement of the total amount, so I'm confused about what was charged to my room and how much.Could you please attach it to an email as soon as possible?
OVerall a lovely hotel and super nice staff at reception. Rooms are very spacious and nice comfy beds.
Slight communication error when we asked for a tuk tuk and he took us to somewhere we hadn't asked & good job I has my google maps to recognise we were headed to wrong place!
Pool is lovely for a swim and nice to have complimentary drinks at 430pm too with a little snack, the games area upstairs was fun too but just very hot up there.
The price is super high, the breakfast is also very rich, the habit of eating abroad is highly recommended, not expensive, the four-star standard is only 250, the attitude is also very good,
Requested for transport from airport to hotel however no one shown regardless of calling 3 times also wasn't so professional in giving a firm reply....
Hotel was good and reception staff also good,
Needs to improve in the future...
I tried to get a change from receptions to pay to taxi however unfortunately couldn't help due to bad policies and no change at that time in the hotel.
Could have kept some fruits and snacks in the room as this is so called 5 start.
Too much renovation ongoing including painting too
Very helpfull in extending few hours for late check-oiut
Rooms was very good,
With a stay at Nature Land Homestay Alappuzha, you'll be all set to unwind after a day of travel.
The property's front desk offers service in 3 languages, including English.
We had a lovely stay. I highly recommend this hotel and the restaurants. Especially don’t miss the restaurant on the first floor, where you can get a great traditional Kerala meal in a banana leaf. The service is also great.
Recommended by the customer, one kilometer away from the exhibition, convenient, the facilities are generally good...............................
Great
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9.3/10
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GGuest UserI was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in. They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!
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