Hotels With Spa in Massachusetts, United States

Hotel location is great, parking is easy, rooms are big enough and clean. The only problem we had is during the check-in, we were rejected to check-in although the room is fully paid, the reception reason is because we don't inform them that we are going to be late, we were late due to flight delay, and already exhausted from the delay, hoping to be able to check-in, yet the reception adamant that we didn't tell them ahead, in which our colleague which arrived earlier, actually already inform them (different person from the one handling our check-in). After Trip.com customer Service, Mr. Loui help us by contacting the hotel, we are allowed to check-in. VERY SATISFIED with TRIP.COM customer service team. 

Location was perfect, quincy food market next door. Plenty of good restaurants around. Walking distance to little Italy and state house to follow freedom trail. In terms of the Hotel, gym is small, only few machines in so you need to time it well to use it if you don't want go share it with others. Room was big, dated. Our room smelt, we could not establish why. Also we could not open our balcony door to get fresh air. We spoke to the reception and they offered to sent someone but nobody showed up. We pulled up with the smell by using AC. However without fresh air we struggled to sleep as was either got to hot or to cold. Bed was big and comfortable. Room was cleaned every day, bed was done, fresh towels and toiletries change every day. Fridge in our room was broken so we could not use it to store cold water. Staff overall was very nice. They have suitcase storage which made things easy. We had our flight in the evening and full day go still enjoy Boston. Check out is at 12 which leaves you with plenty of time in the morning if you wish go have slow morning.

Room decor was a bit tired, but spacious. Would have liked a coffee pot, but not a big deal. We only spent one night. Overall the property was beautiful. We stayed in the motor lodge. There are several locations on property to stay.

We had numerous issues on arrival, check in was v slow. I asked for the sofa bed to be made up and had to ask 3 more times - 4 different members of staff and in the end had to speak to manager. Another guests eye drop bottle was under the bed and the toilet was dirty. We had asked earlier about moving rooms & was told none were available !! Suddenly the manager found a room and so we were moved !!!! When the sofa bed was made up there was only about 30cm to squeeze past it to exit the roof - very risky if we needed to exit the room in an emergency. There was definite communication issues between front of house and house keeping.

The hotel I booked for Boston Marathon is a little off the beaten track. The hotel itself is pretty good, big and new. There is a Starbucks downstairs. The room is cleaned promptly every day, which is rare in the United States.

Credits for food variety for the morning bf , complimentary snacks upon check in and free evening reception and free shuttle service to and from airport. Disappointed with reception poor services. Prepaid 3 nites room charges but only activated my room card for a night. Felt bad especially we had a day out coming back exhausted during night unable to enter the room, need to walk down and request for the key update which experienced unfriendly and rude management staff without apologies for the incident happen, in return asking back, what do you want me to do now? shouldn’t

Very nice hotel, the guy at the front desk is from Shanghai, very professional and handsome. He took the initiative to help order lunch. The afternoon tea on the first floor is very good. I made an appointment with friends to have afternoon tea together. It feels similar to the Peninsula Shanghai. I didn't read the menu carefully and ordered an ice cream. Ahaha, in the end, the whole afternoon tea was not charged. I'm really sorry.

Convenient transportation, close to Boston Park and Chinatown, within walking distance to Quincy Market, and there are a lot of Chinese and Western restaurants nearby, so it's very convenient to eat. The hotel service is good, allowing us to check in early, the room bathroom is large, the room is clean and hygienic, but the facilities are a bit old, but overall I am satisfied, and I will choose Home Inn next time I come to Boston.

Great hotel in Sea Port area of Boston. 12 minutes walk to Downtown. There are many nice restaurants and bars around the area. The hotel is modern, rooms are spacious. Would stay here again!

The staff were very helpful and they upgraded us to a lovely spacious room with a fabulous view! The hotel is in a great location. Walking distance to the Pacific Mall, the museums, Newbury St.and many restaurants around. The Lucy Bar and Restaurant inside the hotel is excellent and the food was great! I recommend this hotel to everyone and will definitely stay there again.