A small, family-run hotel, tucked away on a narrow street. It's a great option for an overnight stay. Its main advantage is its proximity to attractions, just a 5-7 minute walk to the main square. We stayed in January, and the room had an air conditioner that could be set to your desired temperature. The windows face an inner courtyard. Breakfast is homemade: cold cuts, scrambled eggs, sausages, pancakes, flatbreads, instant coffee, and tea. The staff are friendly. Thank you 🙂
Suggestion: During our check-in, there was an issue with the internet; both mobile data and Wi-Fi were working poorly.
This hotel boasts an excellent location right next to a park. You can take a pleasant walk through the park to reach Tamerlane's Mausoleum and Registan Square. The hotel itself is lovely, featuring a gym and a good breakfast; we even got different options on our two mornings. There are several restaurants in the surrounding blocks, and about a kilometer away, you'll find banks for currency exchange, although the rates aren't the best.
We chose this hotel based on reviews, and everything was exactly as other guests described. The staff was incredibly polite; every request or wish was handled quickly and with a smile. They even offered us a choice of rooms. Breakfast was perfectly satisfying: boiled eggs, fried eggs, omelets, porridge, cheeses, fruits, and vegetables. There was also a good selection of bread, pastries, sweets, and nuts, plus a coffee machine. The beds and mattresses were comfortable, and daily cleaning and towel changes were provided. It turns out the hotel is very close to the center. As we were walking, we easily reached Bibi Khanum Mosque after passing the hill and Shah-i-Zinda. The only downside (not related to the hotel itself) was with the taxi drivers – they constantly confused the address because there's another hotel in the city with the same name. So, make sure to show them the hotel's business card or your voucher with the address. Even that didn't save us, as one driver drove us around for an hour!
On my last day of independent travel in Samarkand, I had an 8 AM train, so I wouldn't be able to make breakfast. I informed the front desk in advance to prepare the check-in certificate (the small slip of paper) for me in the morning. This is a Uzbekistan regulation; if you've been traveling here for more than three days, border control might randomly check your accommodation certificates from hotels and guesthouses when you exit the country. They also prepared a packed meal for me. The staff member on duty in the morning quickly sorted everything out. Since this hotel is located on a pedestrian street, arriving and departing by ride-sharing service requires going to a spot not far diagonally across from the hotel, then passing through a small gate to a back street to pinpoint the pick-up/drop-off location. For arrivals, contact the hotel beforehand, and they will email you the details. For departures, some ride-sharing drivers might get confused and have trouble finding the spot. It's usually not a big deal, but when we left in the morning, it happened twice, and we almost had to ask the front desk staff to call a car for us.
A wonderful hotel with friendly staff. The receptionists speak English, Chinese, and Russian and are always ready to help. The deluxe room is warm and cozy. Very comfortable beds with crisp white linens. Homemade breakfasts include porridge, scrambled eggs, boiled eggs, sliced vegetables, sausage, cheese, and pancakes. There's a cooler with hot and cold water at reception. A shoehorn would be absolutely wonderful.
Excellent stay! The front desk staff were very polite, and the sauna and spa were quite unique. It's also very close to the Bibi-Khanym Mosque and Registan Square. The hotel is great overall, the only minor downsides were the bed being a bit hard, and that we were assigned room 103, which was facing the street and near the luggage room. The hot water in that room wasn't very good; even at its highest setting, it was only lukewarm and a bit cool for my liking. Besides that, everything was perfect. I'd definitely try a different room type next time.
We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
First, room cleanliness: Generally okay, but the details were lacking. There was dust (visible dust flew up when opening and closing the cabinet doors), four or five short hairs on the bed, and two hairs and dust on the nightstand 😥 I considered changing rooms but was too tired to bother. Facilities: Both shower heads were difficult to use, and the drainage was also an issue. After I reported it to the front desk on the first morning, they said they would fix it, but it was still the same when I showered on the second night 😓 Breakfast: Mediocre. The selection was so limited that I thought some areas hadn't even opened yet 😢
The hotel is tucked in a quiet alley, around 15 mins walk to Registan square. Lovely garden and decorations. Staff are very friendly and helpful, always greet the guests. Breakfast was excellent, with hot dishes like blini pancakes or eggs or sausages, some salad, tea and coffee. Room is spacious and clean. I highlighted recommend.
Nice room and varied breakfast buffet. Great Spa area with pool, sauna and hamam. The aircon in our room unfortunately was quite loud, blasting at full force, and it wasn’t possible to adjust it or turn it down. We gave feedback and they said they would send a technician to fix it while we were out, but the issue remained. Overall a pleasant stay.
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GGuest UserA small, family-run hotel, tucked away on a narrow street. It's a great option for an overnight stay. Its main advantage is its proximity to attractions, just a 5-7 minute walk to the main square. We stayed in January, and the room had an air conditioner that could be set to your desired temperature. The windows face an inner courtyard. Breakfast is homemade: cold cuts, scrambled eggs, sausages, pancakes, flatbreads, instant coffee, and tea. The staff are friendly. Thank you 🙂
Suggestion: During our check-in, there was an issue with the internet; both mobile data and Wi-Fi were working poorly.
GGuest UserWe absolutely loved this hotel. It's location is great and the staff are amazing especially the front desk. There is no lift but the reception staff helped us with the bags. We paid for a more premium room but it was on level 3 so we asked to be changed to room on a lower level and it was great. The Georgian restaurant inside the hotel is amazing. The food is great and the staff were amazing. Will definitely stay there again.
GGuest UserWe are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
GGuest UserI have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments)
also breakfast nice and room is clean and tidy
RRamonLocation: excellent! It is in the same building complex as the Art Gallery Happy Bird, mentioned in Tripadvisor. Registan is about 300 m away, so after dinner I would walk there to see the illumination.
My room had 2 twin beds, was rather small but comfortable. Upon opening the windows, a cool breeze entered the room. Wi-fi was reliable and there was a water boiler for tea.
Breakfast was abundant and good. The cook, Dishoda, would make me an omelette every morning. In the same building there are restaurants and fast food/ice cream joints.
On my last day I took the train to Khiva, which departs at 11:46. The hotel allowed me to stay in the TV room, with wifi access, water and toilet facilities, for 10 hours after check out. I recommend Hotel Dyor.
NNet Ryzani love this place. good location in the quiet alley. within walking distance to the most of attractions in Registan. comfortable bed. rooms & shower functions. a very good delicious breakfast provided. and the staff is friendly and helpful. recommended.
IIreneaileenliThe hotel is tucked in a quiet alley, around 15 mins walk to Registan square. Lovely garden and decorations. Staff are very friendly and helpful, always greet the guests. Breakfast was excellent, with hot dishes like blini pancakes or eggs or sausages, some salad, tea and coffee. Room is spacious and clean. I highlighted recommend.
GGuest UserNice room and varied breakfast buffet. Great Spa area with pool, sauna and hamam. The aircon in our room unfortunately was quite loud, blasting at full force, and it wasn’t possible to adjust it or turn it down. We gave feedback and they said they would send a technician to fix it while we were out, but the issue remained. Overall a pleasant stay.
KKevin-SchmidtReally enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
LLuoleibinA good choice, but the hotel didn't remind me to check in 2 hours early and I had to pay $40! **** didn't say a word, ”Wait a minute, now it's double the price.” Just take the money and stop talking. Speechless 😓, the breakfast is really great, I have to say more about the good stuff.
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