You can definitely relieve the fatigue of trekking in the main area by swimming in the hotel... The location is a bit out of the way, but the price is cheap and the breakfast is good.
loved the hot tub but there were technical issues for most of my stay - it wasn’t nearly hot enough. also avoid the restaurant the food and service is horrible. overall the service was good and helped me arrange a snowmobile tour. room and facilities were generally clean, but there’s no AC in the room.
The best location in Kazbegi, I'm glad I chose it over a cabin. Every room has a balcony. The rooms with mountain views are a bit more expensive but offer a wider, better vista for sunrise and sunset. However, the forest view rooms are also nice, with glimpses of the snowy mountains and trees, just not as expansive as the full mountain view. Breakfast was excellent; it's basic Western fare but very high quality. We also had dinner at the hotel, which was good too. We didn't try any other restaurants in town, so I can't compare. It's a 15-minute drive to the church.
I would say lack of customer service. Although the staff were warm & welcoming ( without smile from reception ). The service want to point out is on information & communication regarding an in house service of dinner buffet, which was failed to be mentioned on being seated at the restaurant or at reception.