The hotel is very clean, the environment is new, and it offers great value for money. There's a shuttle bus right across the street in Sands that takes you to The Londoner. There's also a bus stop directly opposite the hotel entrance, making transportation quite convenient. The bathroom has a bathtub, which was lovely for a relaxing soak after a long day of exploring. The front desk staff were very helpful and friendly. I used to always stay at hotels in the Galaxy area, but I'll definitely consider booking here again next time.
It was our anniversary and Gary at reception offered us a lte check out since we arrived at the hotel quite late. We were also upgraded together with a free red wine as our gift and we were thrilled and we were further offered 2 complimentary breakfast althought we didn't use att the end. I found out that I didn't take my airpods with me at the time when I checked out and we went to lunch. I came back and then 2 receptionists helped me out and called the room to bring it back down even after checkout, I m so pleased by the services Ascott provided me and to us.
Thank you very much and I will for sure come again.
Btw the room we stayed was really nice spacious and comfortable.
Highly recommend for families with young children!!!
We were a family of three with a child under two years old. When I booked, I didn't specify that I needed a bed rail. However, during check-in, the front desk staff noticed my child and proactively offered a bed rail. After they arranged for an attendant, she not only brought the bed rail but also moved and combined the beds for us – truly fantastic! I will definitely stay here again!!
There was some construction outside, so I asked the front desk to arrange a higher floor, and the noise wasn't noticeable at all. The view from the window was also pleasant during our downtime.
There are plenty of dining options nearby. If you're looking for convenience and a relaxed stay, this place is perfect. However, if it's your first time in Macau and your main goal is shopping and visiting landmark attractions, it might be more suitable to stay near the Ruins of St. Paul's.
Great stay at Grandview Hotel! The rooms were clean, spacious, and comfortable, with everything needed for a relaxing stay. The location was convenient, with easy access to nearby attractions and transport. Staff were friendly and helpful, and the overall experience felt smooth and hassle-free.
A solid choice for both short trips and longer stays.🥰
Holiday Inn Macau · 100-word positive review (genuine stay experience)
I was quite satisfied with my stay at the Holiday Inn during this trip to Macau! The location is excellent, within walking distance to Grand Lisboa and Fisherman's Wharf, and right outside is a bus stop, making it convenient to go anywhere. There are many snack options nearby. The front desk service was very efficient, and they even upgraded our room for free, which was a pleasant surprise! The room was spacious and clean, the bedding was comfortable, and the facilities were comprehensive. The breakfast offered both Chinese and Western options, with a good variety and delicious taste. Overall, the cleanliness, service, and location were all top-notch, offering great value for money. Highly recommended!
Location: It's quite remote. There's only a shuttle bus from Hengqin Port, and it picks up at exit H after customs. It's a small mini-bus, and it runs on a schedule, so remember to ask the hotel for the times and stops in advance. Although they say you can catch the Grand Lisboa shuttle, it's definitely inconvenient to walk a distance with luggage.
Facilities and Hygiene: The room was quite spacious, and the facilities were decent. Adapters were provided, but the view was pretty bad. Many of the shops downstairs haven't been leased yet, so it's not suitable for those who want to spend time at the hotel.
Food: I specifically bought and brought breakfast with me. Although there were three restaurants to choose from, they were all incredibly disappointing. The variety and quality were ridiculously limited, not even comparable to a Hanting Hotel in China.
Summary: If you're looking for something cheap and just need a place to sleep, you can consider it. But if you want to relax at the hotel and enjoy good food, then don't choose this one. There's no pool, limited dining options, nothing to explore, and no convenient transportation.
This hotel smells lovely, and the staff provide excellent service. I highly recommend staying here, especially if you're not a gambler. There are plenty of food options downstairs, and you can even catch a slight sea view from the 12th floor. Plus, there's a shuttle bus service to the port.
This hotel is super close to Wynn Macau, just a 500-meter walk away. You can also catch a free shuttle to Taipa from here. It's really convenient for sightseeing as well, with famous spots like Grand Lisboa and Senado Square within walking distance. The front desk staff were incredibly patient and provided excellent service. The hotel itself was clean, tidy, and very comfortable. I had a great stay and would definitely recommend it to friends next time!
I brought my parents to Macau for a trip, and choosing Grand Emperor Hotel exceeded my expectations. Upon entering our room, we were pleasantly surprised by a special anniversary setup for my parents. The spacious room was a welcome relief after the relatively small and cramped space we had in Hong Kong for two days. We booked a family room, and from the bay window, we could catch a glimpse of the sea and the fountain, which was lovely. Both check-in and check-out were seamless; they didn't require a deposit. When we checked out, we left our luggage until later in the evening, and the friendly bellboy was very accommodating. The facilities are a bit dated, but acceptable. There's a plug that works with Chinese appliances, and the room has a safe and a mini-fridge. They also provide complimentary bottled water, drinks, and fruit. Breakfast was plentiful, and the freshly cooked beef brisket noodles were delicious and generously portioned. The Grand Emperor has an excellent location; it's about a 10-minute walk to the Ruins of St. Paul's. Right outside the Yaohan department store next door, there's a shuttle bus to Taipa resorts, running about every 10 minutes. You can also get tickets at Grand Lisboa or Lisboa to take a shuttle to the Outer Harbour Ferry Terminal, which is very convenient. Grand Emperor also has its own shuttle bus, but you need to book in advance, and the last bus at 5:15 PM is a bit early. So, on that day, we took the Lisboa shuttle at around 8 PM to Portas do Cerco (the border gate). The journey took about 15-20 minutes, and the last Lisboa bus is at 9:30 PM. Wynn is a bit further and doesn't require a ticket; you just queue up on the roadside for their shuttle, with the last bus at 11:30 PM. The Portas do Cerco border crossing is open until 1 AM. Arriving from the Hong Kong-Zhuhai-Macau Bridge, we couldn't find the Grand Lisboa shuttle on the day of arrival, so we first took a free bus to the Outer Harbour Ferry Terminal, then transferred to the green Lisboa shuttle. After getting off, we could see the Grand Emperor Hotel in the distance. It was about a 10-minute walk with our luggage, and everything worked out perfectly. All in all, I'm very satisfied, and booking through Trip.com was also reliable. Highly recommended!
This hotel is great! The mall downstairs has everything you need. You can take the shuttle to Grand Lisboa Palace and it's about a 5-minute walk from there. The room has a lot of character and the service is really good. It was a great experience.
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GGuest UserThis hotel smells lovely, and the staff provide excellent service. I highly recommend staying here, especially if you're not a gambler. There are plenty of food options downstairs, and you can even catch a slight sea view from the 12th floor. Plus, there's a shuttle bus service to the port.
Ppeggy7758Our room was on a higher floor, so it was pretty quiet with minimal noise. Overall, the room was clean, though the facilities were a bit dated. The main drawback was the air conditioning at night; it was very loud and constantly rattling. Everything else was generally acceptable.
When calling a taxi from the front desk, there were often issues with the line being busy. If you urgently need a car, it's best to check if someone is getting out of a taxi at the entrance, or head over to the taxi stand at Galaxy, or use their dedicated ride service.
The location isn't right next to Galaxy, but it's still quite close. We were able to walk to Rua da Cunha (Taipa Village) in the evening and back from there without any trouble. The Grand Hyatt Residences are right next door, as is the Inn Hotel Yacht.
AAnonymous UserWe have a good experience...my family spent the good relaxation..while in macau.casa real hotel give us the quality of good hotel.we Will come back again
22688122011Location: It's quite remote. There's only a shuttle bus from Hengqin Port, and it picks up at exit H after customs. It's a small mini-bus, and it runs on a schedule, so remember to ask the hotel for the times and stops in advance. Although they say you can catch the Grand Lisboa shuttle, it's definitely inconvenient to walk a distance with luggage.
Facilities and Hygiene: The room was quite spacious, and the facilities were decent. Adapters were provided, but the view was pretty bad. Many of the shops downstairs haven't been leased yet, so it's not suitable for those who want to spend time at the hotel.
Food: I specifically bought and brought breakfast with me. Although there were three restaurants to choose from, they were all incredibly disappointing. The variety and quality were ridiculously limited, not even comparable to a Hanting Hotel in China.
Summary: If you're looking for something cheap and just need a place to sleep, you can consider it. But if you want to relax at the hotel and enjoy good food, then don't choose this one. There's no pool, limited dining options, nothing to explore, and no convenient transportation.
GGuest UserThe hotel is very clean, the environment is new, and it offers great value for money. There's a shuttle bus right across the street in Sands that takes you to The Londoner. There's also a bus stop directly opposite the hotel entrance, making transportation quite convenient. The bathroom has a bathtub, which was lovely for a relaxing soak after a long day of exploring. The front desk staff were very helpful and friendly. I used to always stay at hotels in the Galaxy area, but I'll definitely consider booking here again next time.
BBuyuhuayouyouHoliday Inn Macau · 100-word positive review (genuine stay experience)
I was quite satisfied with my stay at the Holiday Inn during this trip to Macau! The location is excellent, within walking distance to Grand Lisboa and Fisherman's Wharf, and right outside is a bus stop, making it convenient to go anywhere. There are many snack options nearby. The front desk service was very efficient, and they even upgraded our room for free, which was a pleasant surprise! The room was spacious and clean, the bedding was comfortable, and the facilities were comprehensive. The breakfast offered both Chinese and Western options, with a good variety and delicious taste. Overall, the cleanliness, service, and location were all top-notch, offering great value for money. Highly recommended!
GGuest UserI brought my parents to Macau for a trip, and choosing Grand Emperor Hotel exceeded my expectations. Upon entering our room, we were pleasantly surprised by a special anniversary setup for my parents. The spacious room was a welcome relief after the relatively small and cramped space we had in Hong Kong for two days. We booked a family room, and from the bay window, we could catch a glimpse of the sea and the fountain, which was lovely. Both check-in and check-out were seamless; they didn't require a deposit. When we checked out, we left our luggage until later in the evening, and the friendly bellboy was very accommodating. The facilities are a bit dated, but acceptable. There's a plug that works with Chinese appliances, and the room has a safe and a mini-fridge. They also provide complimentary bottled water, drinks, and fruit. Breakfast was plentiful, and the freshly cooked beef brisket noodles were delicious and generously portioned. The Grand Emperor has an excellent location; it's about a 10-minute walk to the Ruins of St. Paul's. Right outside the Yaohan department store next door, there's a shuttle bus to Taipa resorts, running about every 10 minutes. You can also get tickets at Grand Lisboa or Lisboa to take a shuttle to the Outer Harbour Ferry Terminal, which is very convenient. Grand Emperor also has its own shuttle bus, but you need to book in advance, and the last bus at 5:15 PM is a bit early. So, on that day, we took the Lisboa shuttle at around 8 PM to Portas do Cerco (the border gate). The journey took about 15-20 minutes, and the last Lisboa bus is at 9:30 PM. Wynn is a bit further and doesn't require a ticket; you just queue up on the roadside for their shuttle, with the last bus at 11:30 PM. The Portas do Cerco border crossing is open until 1 AM. Arriving from the Hong Kong-Zhuhai-Macau Bridge, we couldn't find the Grand Lisboa shuttle on the day of arrival, so we first took a free bus to the Outer Harbour Ferry Terminal, then transferred to the green Lisboa shuttle. After getting off, we could see the Grand Emperor Hotel in the distance. It was about a 10-minute walk with our luggage, and everything worked out perfectly. All in all, I'm very satisfied, and booking through Trip.com was also reliable. Highly recommended!
GGuest UserThis was my second stay within a month. The breakfast, balcony view, and location are definitely the highlights. The hotel is a bit old, and being by the sea, the duvet in my room had a musty smell this time, which wasn't an issue last time. Despite that, I'd still come back; it's a small but excellent place.
AAnonymous UserGreat stay at Grandview Hotel! The rooms were clean, spacious, and comfortable, with everything needed for a relaxing stay. The location was convenient, with easy access to nearby attractions and transport. Staff were friendly and helpful, and the overall experience felt smooth and hassle-free.
A solid choice for both short trips and longer stays.🥰
GGuest UserI absolutely loved this hotel! If I could give it more than 5 stars, I would. The cleanliness is top-notch, but what truly stands out is the staff. They went above and beyond in every aspect—from luggage storage to local recommendations. Even when it rained, they were right there to ensure our comfort.
The room amenities are premium and very generous. Location-wise, it’s perfect—right next to Senado Square and a short walk to St. Paul’s Ruins. Breakfast was impressive, and the rooftop bar is a must-visit; the drinks are great, and the night view of the city is stunning. Everything was perfect. I’ll definitely be back and will highly recommend it to all my friends!
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