Posted on Jul 30, 2024|Superior Twin Room, 2 Twin Beds
pink
The location is good and the view is undeniably beautiful, but the room configuration is not worth it at 2600 a night. The price/performance ratio is not high. The room has no sense of design and is not warm. It is so ordinary that I have no impression. The staff only greeted the white people when they met two or three people, and did not even smile at the Chinese. Only a short boy introduced us and warmly welcomed us at dinner. The other service awareness is not as good as other hotels I have stayed in Namibia. I had a bad impression for the first time. The lady who fried eggs for breakfast was impatient with us and had a very unhappy face. A white person came later, but she took the initiative to greet us how r u
When we checked out, we informed the front desk of our dissatisfaction and we will never stay at this hotel again because we needed four rooms and we booked this hotel because all other hotels were fully booked.
The stay experience was great, definitely worth 8 points! The hotel is conveniently located and convenient to travel. The room was clean and tidy, the bedding was soft and comfortable, and the sound insulation was good, which made me sleep well. The front desk service was warm and thoughtful and the check-in was fast. The breakfast is rich in variety and delicious. The only small regret is that the facilities are a bit old, but the overall price is very high, I will consider staying next time!