Explore Guest Reviews of Hotels in Santa Fe

Ros Tower Hotel
4.3/524 Reviews
A few friends gave us a massage + spa + lunch package at the Ros Tower Hotel. I want to highlight the excellent massage service but really a moment of relaxation was impressed by some problems that the hotel should pay attention to. First, the jacuzzi was dirty and with brown foam, it was noticed that it was long ago they did not change the water. But the most important thing is that the lunch consisting of 3 steps and not particularly cheap, was served after 60 minutes we sat (probably because they were busy serveing a football club hosted in the hotel) And because the food was cold (both the pig and the pasta) which forced us to leave the dishes as they served. I called the hotel repeatedly to make the complaint and I didn't get any answer from the manager so I think this is the best way to get to listen.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.

Local Travel Info

Number of hotels1
Number of Reviews 24
Highest PriceTHB 9,369
Lowest PriceTHB 2,519
Average Price(Weekend Night)THB 5,018
Average Price(Weekday Night)THB 5,014