Staffs are super friendly and nice! The customer service/receptionist will WhatsApp you to check if everything is okay. You can just call and ask them for anything within their means. Breakfast buffet was good too, a lil downside is the location of the hotel. If you’re coming from City of Jakarta, it will be quite jam if you move out at the wrong timing. But I’ll totally come back coz the hotel is located beside a mall & the big Sea Aquarium! Love it!
This is a very recomended hotel for leisure and winding down.
Supported with service and hospitality exceeding for the price.
Looking forward for another chance to stay at Novus Jiva Resort Anyer.
Excellent! It's very close to the airport and offers a shuttle service. Rooms on the right side facing the road can be a bit noisy, as Indonesian motorcycles are loud from morning till night. So, from my second stay onwards, I always requested a room on the left side, which is very quiet and ensures a good night's sleep. The breakfast also has a wide variety of options suitable for Chinese palates. I really hope I can come here for a vacation someday instead of just a business trip. Even for business, it's great, perfectly avoiding city center traffic, and the hotel's ambiance makes you feel like you're on holiday!~ ( ̄▽ ̄~)~
If you want to experience the true essence of Javanese culture, I highly recommend staying here. It's a fantastic choice for art lovers, as the design aesthetic beautifully incorporates Javanese heritage. The breakfast primarily features Indonesian cuisine, giving you a great opportunity to try authentic Javanese dishes. Don't miss out on trying jamu, the traditional Indonesian herbal drink – it's definitely worth a taste!
I couldn’t fault the service of the hotel staff, they are polite, friendly, helpful and were a delight from the moment I arrived at the hotel. The breakfast selection is impressive covering a wide range of options for all tastes and ethnicities. The room was clean, tidy and safe.