5-Star Hotels in West Java, Indonesia

No complaints throughout my stay. Room was clean, complete amenities and even provided non slip mat and extra slippers as requested. Queued for a while to check in tho. Fully quipped gym. Breakfast at semeja had good variety. Took a while for jamu to be fully refilled though. Had dinner at monomono, yummy and value for money dinner set and wonderful attentive service by Ramdan who made the visit extra special. Would love to return someday.

The hotel was perfect for staycation. Many kids activities. The staff was really helpfull and kind. The breakfast was deli and various. Will come back for sure

We had such a wonderful family stay at Pullman Ciawi Vimala Hills Resort. The atmosphere is incredibly peaceful, surrounded by lush greenery, making it the perfect escape from the busy city. The hotel is very family-friendly, with great facilities for children — from the playground to the swimming pool and spacious outdoor areas where kids can freely play. Our room was clean, comfortable, and beautifully designed, perfect for a relaxing family stay. The staff were exceptionally warm and welcoming, always ready to assist with a smile. Breakfast was also a highlight, with a wide variety of delicious options for both adults and kids. What we loved most was the serene natural environment — it truly felt like a refreshing retreat where we could spend quality time together as a family. We will definitely be coming back!

We had a wonderful stay at this hotel. From the moment we arrived, the staff were incredibly helpful, welcoming, and attentive to our needs. The hotel itself is very cozy, with a pleasant scent that made the atmosphere even more relaxing and enjoyable. The food was also excellent—every meal we had was delicious and well-prepared. It definitely added to the overall great experience. We would especially like to commend one staff member ALDI RUSTANDI who stood out during our stay. He was exceptionally helpful, polite, and went above and beyond to assist us. His kindness and professionalism truly made a difference and made our stay even more memorable. Thank you to the entire team for such a lovely experience. We would gladly stay here again and highly recommend this hotel to others.

The hotel provides excellent service in every aspect. All the staff are being very nice, friendly, and helpful from the very start we came until we left the hotel. In addition, I took a note about the water when having a breakfast, the next day the representative approached me and showed some gratitude for filling the survey and gave me complimentary cake. It was the cake I love that I mentioned before. Thank you to Mr. Lucky & all the F&B staff for the nice gesture. And for the hotel itself, the atmosphere, location, food - everything was great! Will definitely come back another day. Keep up the good work! 😊

Actually, I've been wanting to stay at this hotel for a long time, it's really my dream, in the end I ended up staying with a friend, there was a little story that wasn't good, my friend's bed sheets and pillows a bit dirty, maybe they weren't changed or they weren't properly check. I recommended this hotel to her ,which wasn't good, I asked for the bed sheets to be changed, in the morning I had to leave immediately at the time I booked the hotel, not including breakfast because I was in a hurry, the photo below then went upstairs I think 5 minutes take the photo above for a moment, I wanted to see the view, there was an employee said that to take photos, you have to wait for breakfast to finish, namely 10 o'clock, hmmmhmmmm, the story is in a hurry, long story short, for the overall experience, the cleanliness is 4/5 for the view nice , but better you have time to a relaxing stay

We spent two nights at Trans Luxury Hotel Bandung and really enjoyed it. The room was comfy, clean, and felt pretty swanky — great for crashing after a day out. Food was solid: big breakfast spread and tasty dishes. What stood out was the people — everyone was friendly and helpful, always with a smile. Overall a very pleasant stay; would come back.

The first time staying at Padma Hotel was an amazing experience. From the beginning of check in, the room was upgraded from Deluxe Room to Premier with Balcony. Then got complimentary afternoon tea with all the menus that failed.. It was really delicious.. The room facilities were amazing.. No need to ask about cleanliness.. Then at breakfast the menu was plentiful and all delicious. We were served by the waiter ”Gilang” who was very friendly and quick to serve us.. The Adventure Park is quite spacious and complete, you won't get bored especially if you bring children.. Always be successful Padma Hotel Bandung ❤️

We were looking for a hotel for a birthday staycation, something calm, relaxing, and kid-friendly. Novus Giri Resort and Spa checked all the boxes perfectly. I enjoyed a 2.5-hour massage and spa session while the kids had fun swimming in the heated pool. We ended up not going anywhere at all, even lunch and dinner were at the hotel. The Indonesian menu at Soeasana Restaurant did not disappoint. We ordered the Pa'piong Sapi Toraja, and it was absolutely delicious, especially since it was our first time trying it. It was beautifully served in bamboo, wrapped in banana leaves, with a rich savory-sweet flavor. There were also plenty of activities for the kids, including a kids club, Farmland Mini Golf, and Rabbit Village where they could feed the rabbits. What stood out the most to me was the resort’s architecture and interior, very thoughtful and beautifully designed. Overall, it was such a lovely experience, made even more special with a complimentary birthday cake from the hotel. Highly recommended!

Crowne Plaza Bandung was a pleasant stay for few nights. Room was ok, but felt rather noisy with the ubiquitous noisy motorcycle mufflers filtering into the room all night. Double glazing/noise reduction glass appears to be lacking. Windows need a thorough clean as well as the room carpets looking rather dirty in parts. On a positive note, bed is comfortable, location is favourable and all hotel staff interactions were friendly, helpful and polite. Special mention to the restaurant manager whom graciously assisted in offering and delivering a special delicious healthy juice to my table at breakfast over several days. Breakfast in the restaurant had a fresh and extensive variety of delicious local Indonesian dishes as well as the usual western staples. Our room was conveniently located on the Executive Lounge floor which was a spacious and relatively quiet to enjoy the evening canapés and drinks. Another special mention to Faisal for his kind assistance with our train tickets and all of the obliging staff in the Lounge fulfilling my multiple coffee and drinks requests. Pool on level 5 was inviting for a swim with a pleasant view over city and towards mountains. All of the concierge and door attendants were very helpful as well as the special service assisting to cross the busy road outside hotel was appreciated.