Indonesia AirAsia QZ389 Flight Status
Based on real-time data from Trip.com, flight QZ389, operated by Indonesia AirAsia and scheduled to fly from Penang (PEN to Surabaya (SUB), has been cancelled. Please contact the airline or airport counter for the latest information.
Wed, Nov 4
Wed, Nov 11
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Cancelled
Please refer to the airline for the latest information
Check-in Counter
24-36
Boarding Gate
--
Arrival Gate
--
Baggage
--
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Cancelled
Please refer to the airline for the latest information
Check-in Counter
24-36
Boarding Gate
--
Arrival Gate
--
Baggage
--
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Need a flight from Penang to Surabaya?
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Search flights Information provided by VariFlight For the latest updates, please refer to airport announcements or consult your airline. You can also explore more flights from Penang to Surabaya or track other flights with our flight status tracker.
Flight got cancelled? Book an alternate flight to Surabaya:
-
Thu, Nov 12Penang (PEN)Surabaya (SUB)
Indonesia AirAsia
One way35% offUS$176US$115
-
Wed, Nov 11Penang (PEN)Surabaya (SUB)
Batik Air
One way11% offUS$176US$156
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QZ389 Aircraft Details
According to Trip.com real-time data, the QZ389 flight flying from Penang to Surabaya on 11/11/2026 is operated by the aircraft model Airbus A320. This aircraft has been in service for 13y, 6m. The aircraft is equipped with 180 seats.
Airbus A320
Punctuality (Departure)
--
Punctuality (Arrival)
--
Early on average
--
Age
13y, 6m
Seats
180
Distance
--
Economy
Onboard Amenities
None
In-flight entertainment is unavailable
Unknown
No power outlets are available
Seating Plan
71 cm
Legroom
--
Seat width
90°
Reclining Angle
3-3
Seat layout example
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Flight History for QZ389
Check more records from Trip.com about QZ389 before and after today
| Date | Airport | Aircraft Type | Departure | Arrival | Status | |
|---|---|---|---|---|---|---|
| Departure | Arrival | |||||
| Wed, Oct 21 | Penang (PEN) | Surabaya (SUB) | JET | -- | -- | Cancelled |
| Mon, Nov 2 | Penang (PEN) | Surabaya (SUB) | 320 | -- | -- | Cancelled |
| Wed, Nov 4 | Penang (PEN) | Surabaya (SUB) | JET | -- | -- | Cancelled |
| Wed, Nov 11 | Penang (PEN) | Surabaya (SUB) | 320 | -- | -- | Cancelled |
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Frequently Asked Questions
What is the current status of flight qz389?
Flight qz389 has been canceled (status: Cancelled). Contact Indonesia AirAsia or your booking channel for rebooking or refund (updated Nov 11, 2026).Is flight qz389 on time today?
Flight qz389 has been canceled (status: Cancelled). Contact Indonesia AirAsia or your booking channel for rebooking or refund options; if booked on Trip.com, use Manage Booking.Has flight qz389 departed yet? What is the departure time?
Flight qz389 is scheduled to depart at 18:05. The latest actual or estimated departure time is 18:05, and the current status is Cancelled (updated Nov 11, 2026).When is flight qz389 scheduled to arrive?
Flight qz389 is scheduled to arrive at 20:05. The latest estimated or actual arrival time is 20:05. Status is Cancelled as of Nov 11, 2026.How can I check real-time status for flight qz389?
Track flight qz389 on this Trip.com status page for live departure, arrival, gate and baggage updates. For push alerts on the go, open the same flight in the Trip.com App and turn on flight notifications.If flight qz389 is delayed or canceled, what should I do?
If qz389 is delayed or canceled, first confirm the latest status here (Cancelled, updated Nov 11, 2026). Contact Indonesia AirAsia or your booking channel for rebooking or refund options, and check Trip.com Manage Booking if you booked on Trip.com.Has flight qz389 departed from Penang?
Flight qz389 has been canceled and did not depart from Penang (PEN). Contact Indonesia AirAsia or your booking channel for next steps.What is the seat configuration for flight qz389?
Flight qz389 usually flies a Airbus A320 with seat layout 3-3. Layouts can differ by aircraft subtype and cabin product—confirm your seat map in Manage Booking after you purchase.
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Destination Info: Surabaya Weather & Time
Cloudy
|
25°C - 35°C
Expected weather conditions upon arrival
-1 hour time difference
Time on arrival: Penang 21:05
|
Surabaya 20:05
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