Juanda International Airport (SUB) Arrivals and Departures

Juanda International Airport FAQs

• How far is Juanda International Airport(SUB) from downtown?

  Juanda International Airport(SUB) is about 13.73 km from downtown.

• How many flights per day fly out of SUB?

  On average, Juanda International Airport(SUB) has 84 departure flight(s) each day.

• What are some popular domestic flight routes departing from Juanda International Airport(SUB)?

  ؜Popular flight routes from Juanda International Airport(SUB) include Surabaya⇒Jakarta, Surabaya⇒Bali, Surabaya⇒Jakarta, Surabaya⇒Lombok, Surabaya⇒Makassar, Surabaya⇒Batam, Surabaya⇒Balikpapan, Surabaya⇒Pontianak, Surabaya⇒Banjarmasin and Surabaya⇒Labuan Bajo. are the most popular domestic flight routes.

• What airlines fly out of Juanda International Airport?

  Airlines operating at Juanda International Airport include: Lion Air, Citilink, and Singapore Airlines.

• How long does it usually take to go through immigration after arriving at Juanda International Airport?

  For international flight passengers, it usually takes about one hour to complete immigration procedures and collect luggage at Juanda International Airport. For domestic flights, no immigration procedures are required at Juanda International Airport, so the time will be shorter.

• How much time should I reserve between two connecting flights at Juanda International Airport?

  It is recommended to reserve at least two and a half hours for connecting flights, especially when transferring to an international flight. Connecting flights may require going through customs, collecting luggage, and checking in for the next flight. In addition, you may need to go to another terminal or the travel time within Juanda International Airport may be longer than expected—these factors must be taken into account.

• How early should I arrive Juanda International Airport before my flight?

  If you are taking a domestic flight, check-in and baggage check services usually close one hour before the scheduled departure time. For long-haul international flights, these services close one and a half hours before the scheduled departure time. It is recommended to arrive at Juanda International Airport two to three hours before takeoff.

• What to do if my flight is cancelled?

  If you haven't arrived at Juanda International Airport yet, you can use Trip.com to select the itinerary you need to modify and see if you can take the next flight or apply for a refund. When submitting, if the modification/refund fee shows $0, it means the order meets the airline's modification or refund policy. Please confirm whether to proceed with the modification or refund, as once submitted with a clear fee, it cannot be reversed. If you are already in the departure hall of Juanda International Airport, please go to the airline's counter and communicate directly with the staff.