Almaty International Airport (ALA) Arrivals and Departures

Almaty International Airport FAQs

• How far is Almaty International Airport(ALA) from downtown?

  Almaty International Airport(ALA) is about 12.96 km from downtown.

• How many flights per day fly out of ALA?

  On average, Almaty International Airport(ALA) has 62 departure flight(s) each day.

• What are some popular domestic flight routes departing from Almaty International Airport(ALA)?

  ؜Popular flight routes from Almaty International Airport(ALA) include Almaty⇒Astana, Almaty⇒Aktau, Almaty⇒Shymkent, Almaty⇒Aktobe, Almaty⇒Kostanay, Almaty⇒Uralsk, Almaty⇒Karaganda, Almaty⇒Oskemen, Almaty⇒Semey and Almaty⇒Atyrau. are the most popular domestic flight routes.

• What airlines fly out of Almaty International Airport?

  Airlines operating at Almaty International Airport include: Air Astana, Air China, and China Southern Airlines.

• How long does it usually take to go through immigration after arriving at Almaty International Airport?

  For international flight passengers, it usually takes about one hour to complete immigration procedures and collect luggage at Almaty International Airport. For domestic flights, no immigration procedures are required at Almaty International Airport, so the time will be shorter.

• How much time should I reserve between two connecting flights at Almaty International Airport?

  It is recommended to reserve at least two and a half hours for connecting flights, especially when transferring to an international flight. Connecting flights may require going through customs, collecting luggage, and checking in for the next flight. In addition, you may need to go to another terminal or the travel time within Almaty International Airport may be longer than expected—these factors must be taken into account.

• How early should I arrive Almaty International Airport before my flight?

  If you are taking a domestic flight, check-in and baggage check services usually close one hour before the scheduled departure time. For long-haul international flights, these services close one and a half hours before the scheduled departure time. It is recommended to arrive at Almaty International Airport two to three hours before takeoff.

• What to do if my flight is cancelled?

  If you haven't arrived at Almaty International Airport yet, you can use Trip.com to select the itinerary you need to modify and see if you can take the next flight or apply for a refund. When submitting, if the modification/refund fee shows $0, it means the order meets the airline's modification or refund policy. Please confirm whether to proceed with the modification or refund, as once submitted with a clear fee, it cannot be reversed. If you are already in the departure hall of Almaty International Airport, please go to the airline's counter and communicate directly with the staff.