The VH - Gran Ventana Beach Resort is a great choice for guests looking for accommodation in Puerto Plata, having been recently opened in 2025. In terms of transportation, Gregorio Luperon International Airport is approximately 17km away. The nearest airport is Gregorio Luperon International Airport, approximately 17km away. Seeing Puerto Plata's sights from this hotel is easy with playa el chaparral, Dressel Divers Dive Center and El Manguito Park all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. This hotel is a popular accommodation for couples.
"I just finished my stay at the Gran Ventana Resort, and while there were some nice things, overall I had a very poor experience and they run a scam operation, use caution when booking this resort.
Immediately upon my arrival I attempted to check in and was told that my fiancé was not allowed to stay in the resort with my booking. She is from the Dominican Republic and according to Gran Ventana my booking was for foreigners only. They proceeded to charge me 40% more than my original booking, only because I was with my fiancé who is Dominican.
I was planning on meeting with a wedding coordinator and exploring my options about having a wedding at this location in the near future, however any chance of this was immediately erased when they scammed me.
No where in the booking was this ever explained and I advise using extreme caution when both booking on Trip.com and booking at the Gran Ventana Resort. I would love for a representative or a manger to reach out to me."
Featured facilities: Airport pick-up service, Laundry service (on-site), Parking
Amazing
5 reviews
9.6/10
1 night
From INR 13,845
Check Availability
See All 4-Star Hotels in Puerto Plata
Recent Reviews for Puerto Plata Hotels
See all
7.9/10
Good
GGuest UserI just finished my stay at the Gran Ventana Resort, and while there were some nice things, overall I had a very poor experience and they run a scam operation, use caution when booking this resort.
Immediately upon my arrival I attempted to check in and was told that my fiancé was not allowed to stay in the resort with my booking. She is from the Dominican Republic and according to Gran Ventana my booking was for foreigners only. They proceeded to charge me 40% more than my original booking, only because I was with my fiancé who is Dominican.
I was planning on meeting with a wedding coordinator and exploring my options about having a wedding at this location in the near future, however any chance of this was immediately erased when they scammed me.
No where in the booking was this ever explained and I advise using extreme caution when both booking on Trip.com and booking at the Gran Ventana Resort. I would love for a representative or a manger to reach out to me.
GGuest UserPros: beach front, easy access to the beach, tranquility around the lounge beach chairs. Friendly staff
Cons: hotel is dated, shower was too small. There were cucarachas coming off the AC vents. Staff came to address it right away, however. There are not elevators and it is difficult to bring luggage to 2nd and 3rd floors. The place was not design for people with mobility issues. Also people are allowed with dogs unleashed. One small dog came after me. When I approach the dog’s owner to ask if he could put his dog on a leash, he became belligerent, disrespectful, and a kind of racist. The hotel staff watched and did nothing. When I ask for the manager to complaint I was told she was on vacation (?) when I ask for whoever was in charge, I was also told that person was also unavailable. It was frustrating and disappointing as that was a safety issue that remained unaddressed.
GGuest UserPlaya Bachata resort is a 3 star experience. If you want a low cost all inclusive getaway, this place works. Don't expect high-quality food, drinks, or activities and you won't be disappointed. The staff, as in all DR resorts, are very kind and helpful. The check-in process was a little slow; which is odd because I was the only one at check-in. The room was clean, but the furnishings were very dated. I was disturbed to find about a dozen flies crawling at the cold salad bar. The beach is the highlight of this resort. I loved sitting under the palm trees and observing the beautiful sea and sky. Overall, it was a good experience at the price point I paid.
RRenpingsheng9The hotel is quite new, but everything in the buffet is too salty except for desserts and salads. Can't it be lighter for guests to adjust?
TTainiiThe hotel was incredible, and the staff were very careful, the only thing is that it is quite far from the center of Puerto Plata and the airport.
In terms of very good place.
(PD: There is little offer of Uber )
If you go and there is an Uber called Ever, it is the betterr <3