The room facilities are relatively new and meet 4-star standards. I requested a high floor when booking, and I called the hotel a few days before check-in to confirm it. I didn't expect to be given the first floor in France when I checked in. I wanted to communicate with the hotel through Ctrip's customer service in China to see if I could change to a higher floor. As a result, the hotel's front desk staff hung up the phone directly because they didn't speak English. This attitude is rare. Fortunately, the windows are double-glazed and soundproof. The terminus of bus No. 3 is downstairs. The departure time of buses in France is relatively long, and there is still noise when the vehicles are waiting and idling. The hotel's breakfast is 16 euros per person, which is a bit expensive, but the orange juice and drinks are all Bio
It was an incredible experience to be able to stay in a house like this cute fairy tale for about 40,000 yen with a family!
It makes me feel like I bought a house in France.
The garden is beautiful and there are plenty of amenities (soap, coffee, tea, hair dryer, towels, etc.). Staff  was also kind and it was a very comfortable stay.
The only thing that was unfortunate was that the radio waves were too weak to connect to Wi-Fi. However, the staff did their best to connect to free radio waves and it wasn't a big problem because I have an eSIM. The problem is my father. I wonder why I have to bring work to my travel destination in the first place, and I was frustrated that I couldn't use my PC and couldn't work even though I could do as much as I could. So please come after you clean up your work.
Then you can have a really nice experience. I didn't have time to hate and I couldn't have an elegant experience of having breakfast on a nice terrace. But it was a nice inn that I would like to come back again for that experience!
It's not a place to travel easily from the location of the city, but I think Japanese people especially love this place. It's an atmosphere and scenery that is absolutely unavailable in Japan ... I could understand why overseas people want to stay in traditional Japanese houses. It is the feeling that everyone wants to know and the feeling that I want to keep secret forever 々.
The number of beds is also sufficient, and the toilet and shower room are separated!
We really enjoyed our stay at the hotel: freshly renovated rooms, comfortable bed, tea station. 24-hour reception, friendly and helpful staff. The historical center is about 10 minutes walk away. The only small minus is the entrance to the hotel under the overpass, as well as the view of it from the window. The noise from the cars is almost inaudible - the windows are well insulated.
The hotel is not far from the train station, accessible by the AB tram. Located on the harbor, it's not far from the art gallery and cathedral. Some of the sea view rooms I booked were in a good location, but unfortunately, due to weather and tides, I couldn't see the sunset. The rooms are spacious, have balconies, separate wet and dry areas, and are clean and sanitary.
The hotel's location is excellent, making it very convenient to take the free bus to Mont Saint-Michel.
Facilities: Quite new, seems recently renovated.
Environment: Very good, you can get great photos right outside.
Just a heads-up, none of the hotels on Mont Saint-Michel have elevators.
Nice location and lodge was very nice, especially the bathroom. Service was very friendly but some had limited english. Restaurant was very good, but service was a little bit slow.
Bon séjour au Best Western Plus Le Havre Centre Gare lors de notre passage entre amis. L’hôtel est propre et bien situé, parfait pour découvrir la ville sans être trop éloigné des principaux points d’intérêt. Le personnel est accueillant, et les installations sont simples mais confortables. Un choix agréable pour un séjour sans prise de tête avec des amis.
Great hotel, we didnt use the spa facilities but they looked amazing. Great breakfast, nice to see a vegan milk option not many places provide this. It was 18/9 and air con had been switched off as I assume they thought the heat of the summer was over, the room was really hot, they did provide us with a fan which helped a bit. We were ground floor so not keen on having a wide open window
Très bon séjour, hôtel propre, très bien placé, à deux pas de centre ville avec tout les restaurants et autre festivités,chambre très grande lit confortable. Dans la salle de bain baignoire à revoir.
Mercure by Accor Group is as good as always. It is definitely the most cost-effective hotel in France. It is located in the center of Rouen, with convenient transportation and life, good facilities and good service. I recommend it to everyone.
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SShawnHere's a unique hotel - housed in a old mansion from the 1900s. This means that each room in the original wing is a little different and 'eclectic'. There's also a new wing with newer rooms, a spa, a swimming pool (sorta heated), a bistro and a 1 Michelin star restaurant.
Pros:
- Unique style of hotel that's set away from the hustle/bustle of the Etritat town.
- Helpful staff
- Complimentary bakes and hot drinks from 4-6pm
- Michelin-star restaurant on site (but it was closed during our visit)
- Comfortable beds, good water pressure and a bathtub
- Professional grade Nespresso machine in-room with 4 pods (2x decaf) + nice tea bags
- Grounds are cute, with a resident cat, fireplace and pleasant garden-ish spaces.
Cons:
- Cleanliness - we discovered a swarm of ants crawling behind the curtain. We think it was some food that wasn't cleaned away from the previous guest that attracted the ants. This was gross.
- Room styling may not be to everyone's tastes - suggest you ask to view a room before you move your luggage in.
- Narrow stairs to rooms in main building, was abit hard to get luggage up to but they can get help if needed.
- Location could be a con for some as it's a good 10-12 min walk into the main down down a high.
- Parking spaces were limited.
- Breakfast is pricey at 25 euro - there's a great boulangerie in town Maison Piquenot that you can get good croissants, baguettes from.
- Overall abit pricey for the value you get.
SShawnWe booked this hotel because it was in a château and it looked romantic and unique .However there were many details lacking overall. Firstly avoid the restaurant at all costs even though the three course meal was only €29. The food preparation and quality was terrible. Please see attached photos. The salmon I had was overcooked from frozen salmon and the greens were likely frozen greens that were boiled to mush and no longer green. The risotto was just rice coated in some weird cream and had some tasteless pieces of chicken slapped on top. We did not finish the food.
They clearly also need more staff as our receptionist was doubling up as a waitress, and we noticed that there were some waits and gaps in service.
The room was compact and clean, but the details were lacking. For example, the fixtures and appliances were the cheapest variety possible and didn’t match the Luxe feel that the hotel is going for. The location is slightly out of town and a 20 minute walk to all the main sites in the old town.
The grounds were tidy and very pretty in photos.
GGuest UserNot sure if this happens on room 111 only or not. There is no shower curtain at the bathtub. Please add it back immediately! The bathroom always get wet and flood the whole bathroom after shower. Also please fix the door latch. It is difficult to close the door completely and we needed force to shut the door so the latch can be tug into the slot.
GGuest UserNot much to say … only good stuff!
Nice welcome at reception when we checked in earlier than planned. We got touristic advice to go around and they kept our big suitcases. We unfortunately didn’t get parking as they were full.. all reserved (NB: trip.com never discussed that we had to book the parking, this is something Accor and Trip.com should discuss about as this is now our 2nd encounter of this problem…. Coming from Malaysia and renting a car, this is not helping… we had no idea we had to reserve parking)
The bedroom was very nice, pretty balcony but small bathroom… especially given the placement of the toilet…. lol. But never mind. Nice deck of the bedroom and the hotel too… themed on Christian Dior and fashion, we liked that ☺️
Last the breakfast and its location: beautiful. The view of the sea is really good, the furniture is nicely chosen, and the food is good. First time I see a « make your sunny side up eggs yourself » set in a hotel, which was cool.
UUNCLE yechunThe hotel's location is excellent, making it very convenient to take the free bus to Mont Saint-Michel.
Facilities: Quite new, seems recently renovated.
Environment: Very good, you can get great photos right outside.
Just a heads-up, none of the hotels on Mont Saint-Michel have elevators.
GGuest UserWe reached Erawan pretty late, at dark, in a snow day. Because communication channel with Trip.com did g allow the owner to reach us (phone nor email), we reached an empty, closed venue. Which I have to stay is pretty upsetting when it is -2 outside. However, after few phone calls, and relevant explanations, we got welcomed warmly by the owner and the neighbor business owner and we moved in accordingly. Thank you to the neighbor businessman to help us carry our heavy luggage till the 2nd floor!!
Beautiful house and deco; beautiful bedroom BUT, extremely cold toilet and bathroom (supposed to be a hammam??? We never found the way to turn it into a hammam…. It is gorgeous…. But… damn cold!)
Again, the house is very beautifully decorated which was so nice to experiment for breakfast. Do try this place which bedrooms names are themed on Thailand! :-)
GGuest UserThe main building of the property is beautiful but has a tight parking space, which… needs to be booked ahead.. and we didn’t know . Anyway, also be aware that there are 3 buildings within the property, 1min walk to each other, and in winter at the dark of the evening, it is not really convenient to go from one place to another one.
Anyway. Fact is that the 2 buildings we were presented are beautiful, fully renovated, warm and nicely decorated. Well done.
Breakfast was also very good; I just think that the breakfast timing mngt of the various bedrooms run off… as people were queuing up, waiting for tables. My advice: wake up early, go breakfast early! ;-)
Again very nice mansion and service.
JJass PhuaThe location of the hotel was very convenient, about 10 mins walk from the train station and walking distance to a lot of restaurants.
The staffs were all so friendly and helpful! There’s a day I was back to hotel from Mont Saint Michel and it was late and all the restaurants were closed. I was hungry and cold and ask for foods from hotel, though kitchen was closed they still managed to whip up with ham ,cheese and baguettes. It makes me feel like home!
Also, do try the dinner at the restaurant it was good!
I just want to thank all the staffs for the hospitality and wish you guys Merry Christmas!
GGuest UserThis hotel is owned by the Best Western chain but has good personality - focused on the literary author Gustave Flaubert (who was born in Rouen).
Rooms are compact but clean - big windows and blackout curtains - comfortable.
Breakfast is an additional 19.00 € per person - pricey.
The biggest plus is the location - in the centre of the old town, right next to the Jeanne D'arc memorial church and within 5-10 mins walk of most key sights.
Staff were friendly, spoke great English (in case your French isn't good) and checking in was easy.
GGuest UserThe hotel is nicely located, few steps away from the main attractions, hotel has its own parking which is convenient, however the number of places is limited. There are water refill stations on every floor, which is very handy. The breakfast has good variety of products. The swimming pool is on a smaller side and the water is quite cold to our preferences, so it’s mainly for “soaking in cold water” rather then swimming:) the family room for 4 is spacious, beds are comfortable, window sound proofing is not the best.