No respetaron nuestra reserva de hab cama extra grande, nos dieron una de 2 camas matrimoniales y que por disponibilidad … estuvimos 4 noches y nunca nos hicieron el cambio …
La alberca dice que es exterior y NO es una muy chiquita interior al lado del gimnasio
Falló el agua caliente desde el 1er día, lo reportamos y fueron de Mtto argumentando que ya había quedado y todos los días batallamos con eso, teníamos que esperar mucho y apenas salió tibia
El Wi Fi no funcionaba bien, muy lento
Salimos el domingo y al día de hoy no han liberado la cantidad que bloquearon en mi tarjeta de crédito para los consumos, que se liquidaron aparte, son $6,000
El servicio y atención de recepción, botones y meseros Excelente !!
I hadn't had the opportunity to write to you my two-day stay reduced to one for a personal emergency tell you at the reception when check out that I wouldn't take the second night and ask for reimbursement or when less I would leave that. night that you don't take as to be able to take it after they were denied claiming you had been booked for app or internet so I do not agree that I should not reintegrate the cost of that night you don't take, or that I am changed for another night, with clear respect for the restrictions that can be made.
Estuvo buena la estancia, el servicio fue amable y simpático, el cuarto estaba limpio hay opciones de comida caminando o a corta distancia, tiene bastante estacionamiento.
Business trip to Torreon, the hotel is on the fast roadside, it is very convenient to go anywhere. Sanitary conditions are OK, after all, you can't force it in such a place. The airport is 10 minutes drive from the hotel
The location is rather remote, with no pedestrians nearby, making it a bit unsafe to walk on the street. To the left is a Hilton Garden Inn, with a shared parking lot. Check-in starts at 3 PM, but they made an exception and checked us in at noon – kudos!
Nice hotel, the decoration of the front lobby is unique and very local, the service of each employee is very good, except that the room facilities are not very modern and it is not in the city center, I think it is very good for a short stay, there is a small balcony, there is an outdoor swimming pool on the first floor, very good, recommended
The hotel is in a great location and the room was good. Little things were missed, like replacing the coffee in the room each day, but other than that everything was nice. There was a happy hour each night (Tuesday, Wednesday and Thursday) from 5:30 to 7:00 with snacks and free beer. Not a bad way to go.
Location quite well - surrounded by several restaurants and shops. The rooms/appartments are clean and functional well equipped. The breakfast was from my perspective well and adequate. Free laundry (self made) is offered. I would stay again.
Everything was great. Pool was heated. Breakfast was great. Rooms were clean and beds were super comfortable. The staff was amazing. I highly recommend staying here when visiting Piedras Negras.
Located in the city center, surrounded by bustling and lively. There are complete commercial facilities, and Walmart supermarket and large shopping mall are opposite. The hotel breakfast is very good, the service is very professional, and there is a restaurant street next to the hotel.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.