Posted on Jul 3, 2026
JenJen KiwiBerryWe stayed in a 2 queen bed room for a night. The room is clean and comfortable. The location is perfect and just a walking distance to Empire Hextar Mall. I liked the atmosphere here. Amazing pool view and the sunrise view.
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Price per night from:SGD 30
Posted on Aug 31, 2026|Deluxe Room
Wayhidah UsopOverall, it's okay. Breakfast was varied and delicious. Even though it's an older hotel, it's still decent. It's near the Shah Alam mosque and next to a shopping complex. There are many dining options, including food trucks in the residential area behind the hotel.
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Price per night from:SGD 57
Posted on Sep 13, 2026|Deluxe Twin room
Anonymous UserTook almost an hour to get my box of tissues I requested over the phone. I had to go down to the concierge to ask for it. Service was so so. Nothing to shout out about. Room was clean and comfortable though.
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Price per night from:SGD 75
Posted on Sep 20, 2026|Superior King
Guest UserPls have a look if you are planning to book this hotel. This was one of the worst hotel experiences I have ever had at a 5-STAR HOTEL!
The problems started from the moment I arrived.
During check-in, the receptionist told me that the system was down and was unable to check me in. After trying & waiting for a while, she switched to another computer to complete the check-in.
I had to wait around 7 mins just for what should have been a simple check-in.
After finally getting my room key, I thought I could finally go to my room and rest at around 6:30 PM. Unfortunately, things only got worse.
My initial room was on the 5th/6th floor (can’t remember exactly). When I entered, I was shocked to find that the room had clearly not been cleaned or prepared at all. It was basically left in the same condition as the previous guest had left it. The rubbish had not been cleared, the bedsheet had not been changed, and the blanket was even lying on the floor.
The room was dirty & messy, which completely ruined my mood.
I immediately tried to contact reception using the room phone, but the phone system also appeared to have a problem. I called three times without answering and only managed to get through on the fourth attempt.
When I explained the situation, the receptionist sounded confused and seemed unaware of what had happened. I requested a room change and was told to come back down to reception.
When I arrived, the staff there also seemed unaware of the situation. I had to explain everything again. One staff member then went to another staff member, who came over and asked me again what had happened.
At that point, I was already very tired and frustrated from having to repeat the same explanation multiple times.
After waiting for quite some time, I was told that there were no more king-size rooms available and that they could only offer me a twin room. By then, I was exhausted and simply wanted to rest, so I accepted it.
Considering that the initial room was not ready due to the hotel’s own housekeeping issue, I honestly expected at least some gesture of goodwill, such as a complimentary upgrade or compensation. But that was fine.
I was eventually assigned Room 719. Before I left reception, the staff simply said “sorry.”
The housekeeping situation was especially disappointing. I arrived at around 6:30 PM, while the hotel’s check-out time is 12 PM. There should have been plenty of time for the room to be cleaned and prepared. Yet I was given a room that had apparently not been serviced at all. I could even see housekeeping staff walking around the floor.
Unfortunately, the condition of the hotel and room was also far from satisfactory. The facilities looked old and poorly maintained, with peeling wallpaper, a damaged chair cushion, dirty carpets, and an air-conditioning system with a noticeable mouldy smell.
The lobby looks reasonably well renovated, but the condition behind the surface is a completely different story. For a hotel that has only been operating for a little over 10 years, the level of deterioration and lack of maintenance is difficult to accept.
What disappointed me most was that this was not just one isolated issue. The check-in process was inefficient, communication between staff was poor, the room was not ready, housekeeping was inadequate, and the room itself was poorly maintained.
This was honestly one of the worst hotel stays I have ever experienced.
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Price per night from:SGD 49
Posted on Sep 6, 2026|Twin Guestroom
Anonymous UserStellar hotel, lives up to its Hilton name! Everything was good, except the soundproofing which was bad as I could hear roadside noise (bikes zooming) in the middle of the night.
Had a slight hiccup with the key card while checking in, but was quickly settled as the concierge even accompanied us upstairs to make sure it worked perfectly!
Thank you and will make another trip there again soon.
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Price per night from:SGD 96
Posted on Aug 20, 2026|Studio Premier
よーこかかI chose this hotel because there was a concert nearby. The staff and the receptionists were very kind and helpful, which was great. However, it was further from the concert venue than I expected, and I had to use Grab to get there. It was also a bit disappointing that there wasn't a washing machine, as I was hoping for one.
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Price per night from:SGD 116
Posted on Apr 13, 2026|Executive Twin Studio
Ivy Sarah ChooI had a nice stay at Resort Suites at Bandar Sunway. The room was big and spacious, which made the stay comfortable and good value for money.
The location is also very convenient, just a short walk to Sunway Pyramid Mall and nearby attractions, which made everything easy to access.
However, the walls are quite thin, so noise from сосед rooms and the corridor can be heard quite easily, especially at night.
Overall, still a pleasant stay for the price—great location and space, but light sleepers may find the noise a bit disruptive.
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Price per night from:SGD 63
Posted on Aug 9, 2026|Deluxe Room
Anonymous UserMay 8, 2026. I checked in around 8 PM. Even though there weren't many people waiting, it still took about 30 minutes to process, which is longer than other hotels. What's more, after completing the check-in, the staff told me the room wasn't clean yet and therefore unavailable. I was speechless. I had to get the room after dinner.
Also, when I checked in, I asked if a twin room was possible, and the staff said yes. But when I got to the room, it turned out to be a single room. If they had just told me no from the start, I wouldn't have been disappointed. It felt like they don't care about guests' needs.
Actually, the hotel is great in other aspects: the room is large, clean, and the pool is beautiful, perfect for kids. It's also close to the mall, making dining and shopping convenient.
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Price per night from:SGD 247
Posted on Aug 7, 2026|Camping Tent Studio
Guest Userthe location is good but the parking not convenient as too many residence here. You will park at wrong place anyway. Good maintenance here. Only the tent room with used towel there as picture show
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Price per night from:SGD 22
Posted on Jan 1, 2026
Guest User
This homestay was absolutely wonderful. The room was clean, comfortable, and well-maintained. The location is convenient and peaceful, making it a perfect place to relax.
The host was very friendly, helpful, and responsive, which made our stay even more enjoyable. We truly felt at home during our time here.
I would definitely stay here again and highly recommend this homestay to anyone looking for a comfortable and pleasant stay.
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Price per night from:SGD 23