We booked a 930pm table for 4 at the “pop up”Dolce Vita” and arrived 10 minutes early. We were seated initially at a 4 top inside with no view and were quickly moved to a larger 8 top. We ordered a variety of drinks, appetizers and entrees - so far so good; most were decent, drinks were ok if not exactly what was ordered. Mains came out staggered and a Medium Rare Rib Eye came out almost beyond well done. The plate was returned and the waiter responded that “if it is wrong we will bring a new one.” This somewhat marked the beginning of the end. A proper medium rare Rib Eye was delivered 15 minutes later though the others had largely finished. At 1100 the plates were partially cleared, most without incident and at 1110 we asked our server, busy removing the monogrammed “Dolce Vita” director’s chairs upper supports, to order desert. The astonishing reply was that the kitchen had closed, despite the restaurant being populated by at a minimum 24 other diners! No one (not the reservations agent who took a 930 rez., not the host who seated us nor any staff during our meal) had indicated that this kitchen would close at 1100pm, in Greece, on Saturday night! Furthermore on offer were only 3 items: Tiramisu, Gelatos and fresh fruit - nothing requiring more than a spoon and a plate! Several staff were visible in the kitchen area and our server left to confer with them, returning promptly to apologize that the kitchen was closed. We asked for the check, paid and left. While the staff were young and inexperienced the true fault lies with management. Inexcusable lapses in training, a comically gimmicky “pop up” restaurant concept, and an unadvertised closing time (before most Greeks have even gone out for dinner)! Nikki Beach has folded several restaurants at this property over the years - perhaps they should fold their entire operation!
1 Reviews