Anse Chastanet Resort Map, Address, Transportation & Nearest Stations and Airport

We came to this restaurant and hotel on Friday night with friends for the first time and we spent a moment at the top of the place! The frame is just beautiful, the dressing is just perfect especially the beef with its low temperature cooking ! We want to thank the whole team of the house of anthouard and especially the barman and the room manager (blond with glasses) To make absolutely little problem the work before the establishment

At a guess, we have stayed at this Hotel 8-10 times over the past years. I am sorry to say that after our last experience, we will never stay there again. As a 5 Star Hotel, it was slipshod and dissappointing. On arrival, at 16.45 there was nobody on the Reception Desk, but there was a sign which said ” There is nobody on Reception at present, please take a seat and wait ! There is still construction works going on at the adjacent ****** and there are now only 4 parking spaces for guests. which includes one for disabled and one for electric car charging. The only parking is an unattended open car park some 800 metres from the Hotel and I was not prepared to leave a £200,000 car loaded with luggage, laptops, phones and personal items there. The Receptionist agreed that I could occupy a disabled person's bay on the proviso that he could move it if required. The suite on the mezzanine floor was fine apart from the following;_ - Only 5 TV channels none English. - No Notepad or pen. - No list of Telephone numbers to call reception or room service. - Ony 2 towels for 3 persons, when charged extra for 16 year old granddaughter to stay in the suite. Same for Glasses, cups, Tea bags milk. Just 2 for 3 persons. - The Wifi was awful and kept logging you off. Later found out that you could log in using any old name name and email address you cared to enter ! _ One Loo roll ,part used and no spare. - A Huge Stag Beetle was discovered on the sofa and at that point we had not opened the doors to the balcony. We were aware that the main Restaurant would be closed on the Tuesday that we arrived ,but shortly before we left England I received an email that room service would not be available either but we could have a cold meal in our room.Oh well onwards and upwards ! The cold meal turned out to be a choice between smoked salmon, cheese or cold meats each served with bread and butter. No desserts, not even Ice cream. Anyway, we opted for 2 salmon and 1 cheese. After a long wait, the receptionist knocked on the door with the salmon and cheese and a basket of bread which he had himself prepared and it comprised a single baguette cut up into slices and 3 pats of butter. The salmon was just as if it has come out of a packet and there were 6 miserable slices of 3 different cheeses. The cost for this gastronomic extravaganza was €127.00 which included Room service and a warm bottle of white wine( No Ice bucket either). Total cost for a nights stopover with breakfast with hard sausage and rubber bacon was €603.60. Sorry Pavillon, don't expect to see me again.

Wife and I were here for 2 nights in Nov. The hotel was relatively easy to get to from the airport via the express train then walk about 7 minutes from the train station to take the tram. Our check in process was simple and friendly. We were given a room over looking the park. Our room was comfortable and clean, WiFi worked great through out our stay. Our bathroom amenities were lacking. No hair conditioners available. The hotel location ISN'T good, especially if it's your first time in Lyon. We stayed here for a status run so we tolerated it. You shouldn't if you don't have a reason to. Most sites, things, stores you would need are either in Lyon Part-Dieu, Prefecture, Presqu'ile, Cordeliers, Carnot, Confluence, or Vieux Lyon. What this means is you need to get on Tram 1, 2, 4, or 5 every time you need to get somewhere. It gets old, fast. All the good restaurants, coffee shops, grocery stores, anything you need that's above average will not be near this hotel. During our stay we needed forks at around 16:00. They told us that we had to wait until 18:00 when the bar or restaurants are opened to get forks. Really? There are no forks in the hotel? Is this really a hotel with actual services? I laughed out loud and shook my head on the inside when they told us this. The gym was pretty decent with actual equipment and machines that targets all the body muscles. So this was a plus unlike other hotels where they just have a cardio machine and some dumbbells that pass as a gym. Overall it was an average hotel away from anything we needed with staffs that were friendly but not helpful. We won't be here again unless we had to such as during a convention.

My wife has stayed here several times over the years, me, only couple. Lovely spa area, as usual But…. 1) the showers in the rooms are, and always have been, absolutely poor. No power, impossible to stay in a fixed position and difficult to adjust the temperature 2) the two lifts are small and incredibly slow 3) pre COVID you could go to the bar from the spa in the towelling robes. Apparently, people complained and now it is not allowed. But it is Ok for women exposing lots of flesh albeit in outdoor clothing. We don’t understand the logic We should not have to complain about the first two points about a fairly expensive 4* hotel