The hotel's rooms were clean, modern with very good facilities on high quality, breakfast was perfect offer not super large in variety but so delicious.. this is definitely not what drove me to make this feedback, what was exceptionally outstanding was the team, I have never seen this class of genuinely welcoming team with natural level of personal attentiveness, started from the receptionist Dedma who checked me in and was so professional, then the concierge tea. Deniz Deperli that made everything possible to ensure on guest's satisfaction and pleasant stay, as well her colleague Gezia that was taking a look around during breakfast with best attitude and smile checking on guests satisfaction. Sorry for lengthening, but there was as well an unforgettable approach by one humble kitchen worker, I requested a grilled Haloumi cheese that she prepared with pleasure, and 2 days later out of all other guests, she recognized me and with me asking, she asked me and said ” sir, maybe you would like some grilled haliumi, not only that but she has the most natural & genuine smile when I said ” yes, thank you ” This is by far my favourite hotel stay experience in life. Well done Marriott Izmir management and congratulations for having such a passionate people in your team.
- Guest User
My wife and I stayed in Izmir Marriott for 3 nights during October 2022, and our stay could not be better. Everything in the hotel was more than we expected, starting from its location, breakfast buffet, large comfy rooms, new furnisher and equipments, ...etc. One more important thing was the level of professionality of their staff, everyone was very friendly and helpful and smiling all the times. I would like to specially recognize Deniz from guest relations, she was of great help for us with all our requests!
- Guest User