We stayed here for a total of 4 nites, beginning of March, two nites we had booked for some rest before joining a group tour of South Africa and Victoria Falls. Two more nites were included in the tour. We arrived very early on the first day, and our room wasn’t ready (no surprise), so we walked over to the mall via the 6th floor access. (Sandton mall), and had a very nice breakfast/lunch at the cafeteria in the Woolworths. When we returned to the hotel, our room was ready, and a porter brought our bags up right away. The room was of a good size, king size bed was comfortable, bathroom had separate shower and bath, and was nicely decorated. We were totally exhausted after almost 24 hours of travelling, and were fast asleep within minutes. Upon waking, we had a very nice dinner at the hotel’s San restaurant. Breakfast in the morning (included) was amazing- there was a cold buffet spread, and in addition, you could order an a la carte dish from the menu - no going hungry here. Honestly, the only thing i could complain about was how cold the water in the pool was.. Besides the easy access to Santon mall, you can also walk to the Nelson mandela square which flows into the sandton mall, which had quite a selection of restaurants - we ended up eatin 2 very nice dinners there. This would definitely be our hotel of choice, should we ever return to Johannesburg..
- Guest User
Recently, while staying at the Sandton Sun hotel in Johannesburg, South Africa, we had an unexpected complication that caused us to extend our stay for more than a week. We travel frequently and we are rarely as impressed as we were by the level of warmth, efficiency and consideration shown by the hotel staff, from top to bottom. Specifically we would like to mention Niombi, an employee of the spa, Thulisile Pearl Nxele in the restaurant and Disebo Tlolane, the Guest Relations Manager as people who showed us friendliness and support; all were among the most incredible staff members we have ever encountered in our travels, and a credit to the hotel. As a whole, the Sandton Sun appears to train their employees with the theory that the guest is truly a guest; these three went above and beyond even that message and made our delay a peaceful and enjoyable one. We can't thank them enough, and will share this with everyone we know heading to Johannesburg.
- Guest User
