CasaAparta Map, Address, Transportation & Nearest Stations and Airport

The air conditioning in the room is very noisy. The service is generally well decorated. It is good in a city like Sofia.

It is said to be the best five-star in the area. It is opposite to the Cultural Palace Conference Center. It is very convenient for meetings. According to the domestic five-star, the swimming pool is very small and the breakfast is not bad.

I want to start with the positives. The entire staff were 5-star and provided excellent service and professionalism. The hotel is in a great location and very walkable. It’s also close to the subway which is a huge plus. The restaurants and bars are gorgeous, as well. Our room was expansive and modern, with incredible water pressure in the shower. Now for the negatives. While this isn’t completely the hotel’s fault, they need to deal with the issue. The cigarette smoking at this property is completely and utterly out of control. The smoking was non-stop inside of the hotel lobby and the lobby level restaurant. The rooftop bar was a tour de force in cigarette smoking with literal clouds of smoke. We went in for drinks and dinner and ended up having to leave after one drink. We were the only table of people not smoking and ash trays were overflowing. I have not encountered anything like this anywhere! It was like taking a trip back in time. And, while our room was non-smoking, it could be smelled in there as well when the HVAC was running. It was clear that either people had heavily smoked in the rooms prior or that the fresh air intake for the HVAC system was in an area where people were smoking. Either way, less than ideal. We smelled this both nights we were there. I know this is a cultural issue but it is still illegal (and harmful) and the hotel management really should be dealing with it. I emailed the hotel to express my concerns and was met with indifference. The excuse for the bar was because it was open-air; I can assure you it most certainly was not when we were there. Even if it does open up in warmer weather, the smokers should be steered off property to imbibe in their cancerous habit. No one wants to smell cigarettes while they’re trying to eat a meal. Overall, I wouldn’t come back here.

I stayed here with my wife and two kids for two nights at the end of September, 2022. Very modern, bright, spotless, and comfortable property in the middle of it all in Sofia. Flawless experience- everything during our stay was perfect. Extremely polite and knowledgeable staff and great food selection for the room service- one afternoon, I took the kids out and my wife literally spent the entire time vegging out in the room. This hotel is up to the highest European standards, at a fraction of the cost of what you would pay for a similar property in Paris or London. Truly enjoyable experience- I wish we had more time to spend there!

Their rooms are so spacious! It's almost the size of a mansion bedroom! This hotel is an old-styled hotel. One thing that they can improve on, is to add more ramps for the physically-challenged older travelers. There are, just, way too many steps to climb up and they are quite large steps too.