We were a family of three including one child of 10 years, and we stayed for two nights here. The property is reasonably big and has a lot of places to walk around. It is maintained beautifully, and is lush green all around. There is a small stream nearby to walk upto. There Is a mini trail to hike up to a view puoint. Tea estates to walk around. Pros: Large property, lot of places to walk if you are nature lovers. Very courteous and helpful staff. Rooms are large and well maintained. [Basic facilities, though] Cons: The food choices are pretty limited, and they need to urgently change their chefs. Ala-Carte menu is very limited, and basically a subset of their buffet spread, which fore most part of the time is served cold. The swimming pool is at a beautiful location, however even basic things like towels are not provided near the pool. The spa, is a total rip off. The therapist does not appear to be trained, and the supposedly in charge person, keeps dropping in during a massage, I have never been interrupted so ***y times during a massage without basic etiquette of not entering a massage room when someone is being worked on. I seriously recommend not to use the spa The room was pretty basic, which is actually a good thing, however the towels they keep are non water absorbent ones, I wish they keep some towels which are cotton. I recommend the owners to install some easy chairs in open areas with the Mountain View, I would have really enjoyed my time reading a book facing the lovely mountains which the resort is facing to.
- Guest User
My wife and I visited the resort for New Years. The resort is at a great location with the view of the Banasura hill. All the staff in the resort, starting from the valet, to the front desk, to the guys in the restaurant, everyone is always looking to help and they always have a smile on their face. The owners were so wonderful and friendly as well. They treated us like family and that's one of the reasons why il definitely come back and stay at the property. The room was excellent and the next day we also got upgraded to the suite as it was available which was just so serene and peaceful. The food in the resort was absolutely yummy as well! Overall in absolutely loved the stay and I will definitely come back and also encourage my friends to stay at Banasura Hill Resort
- Guest User
