Four Seasons Hotel Hampshire Map, Address, Transportation & Nearest Stations and Airport

Came for afternoon tea for my daughters hen party, it was organised by her friends. The setting was lovely with a harpist playing. Unfortunately after the sandwiches arrived my daughter suffered an allergic reaction which resulted in her needing to spend most of the afternoon in the toilet being sick. She suffers from an egg allergy which was made clear when the booking was made. We were very clear that she couldn’t have any egg and queried some of the sandwich fillings. Once in contact with egg she reacts extremely quickly. She was not treated with any real care and one of her friends had to pay for antihistamines from reception! As this was her hen the occasion was completely ruined for her and everyone else yet when the bill arrived full payment was expected. I did not think this was acceptable and asked for the cost of her tea to be removed and was initially told that this was not possible. After speaking to the manager it was eventually removed. The afternoon was not as expected and I do not feel that the staff showed any real care or compassion. I will not be recommending or visiting again. Extremely expensive ruined occasion.

I have stayed here a few times recently as I am working in the area. This is just a perfect hotel to stay at with excellent, large rooms, really comfortable bed and proper large walk in shower. The bedding is natural fibres so not the hot lump of lead that you get in some hotels. Rooms at the rear are quiet despite the road being on the A33. Food is great and service is very good and really friendly. The staff are lovely. Just brilliant and makes working away from home quite a pleasure for once!

I had to step on a small cockroach in the bathroom of my room. The toilet seat was loose and slid off the loo when I sat on it. I fixed it, which was unpleasant but fairly easy. Next day after the room had been cleaned, it was broken again. Clearly the cleaner knows but they don't bother to fix it. Everything seems a bit too much trouble for the staff. Do you have any crisps? No Sir, laughing gently to himself, we sold out. Next day? Same response. The nights I stayed coincided with two large functions. One looked like a company party, the second was a wedding. Consequently, there was no furniture in most of the public places. The bar had eight chairs available for all the guests in the hotel who were not part of the function. Two lagers on draught. One ran out. Wasn't replaced - again, the gently laughing man seemed to think that was a risible request. Breakfast - the less said the better. The food was okay but the problem was the quantity. There was a bowl or grilled tomatoes, some scrambled eggs and three hash browns in bowls, on a buffet. About six hungry people hovering around, waiting for resupply. After five minutes, a few sausages come out. Five minutes later, some bacon. So people load up and leave. Now there are no hash browns, no sausages, no bacon, no mushrooms, no bacon. Five minutes later some hash browns arrives. Seemingly impossible to serve yourself a full breakfast from the buffet if you don't want to wait for 30 minutes. The staff all look 16 years old and have no clue what to do - it doesn't feel fair complaining to them. It's the kitchen that can't keep up. You walk in the hotel and the whole place doesn't smell right - damp, weird, unclean.

Went to this hotel for family wedding, after reading other reviews I was not looking forward to my stay. I found the staff were friendly. The room we stayed in was clean the bed was comfy. I never heard any noise at night. The breakfast had plenty of choice. The problem we had while staying there the broken toilet seat that was not repaired. My son had booked a family room arrived with his three children at 11.30pm and found the room had one double bed and a single bed the only solution they were given was to squash two z beds into the small room because there were no other rooms,