Landmarks
Hotel Pontsteiger
0km
Het Eikenhout
0.25km
J.C. HERMAN Ceramics
0.32km
Islanded
0.36km
Silodam
0.44km
0.48km
Stichting Speeltuinen
0.49km
Westerkanaal
0.55km
Zoutkeetsgracht
0.58km
0.6km
Hotel Pontsteiger Map, Address, Transportation & Nearest Stations and Airport
Transportation to Hotel Pontsteiger
Airport
Train Stations
Metro Stations
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Hotel location
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11823.02KM from city center
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5 star
Great130 Reviews
Oude Centrum Amsterdam|0.09km from city center
Overall, this stay was just average! The hotel boasts a fantastic view, and the surrounding area is convenient for dining and shopping. The room was clean and tidy, the bedding was soft and comfortable, and the window offered a wide view. The front desk staff were reasonably friendly and recommended nearby attractions. The breakfast had a good variety of options and was decent in taste.From€256
Very Good102 Reviews
Oud-West Amsterdam|1.33km from city center
We had a comfortable stay in Marriot, the room was spacious and the location was close to every where, the service was great as wellFrom€252
Great102 Reviews
Oude Centrum Amsterdam|0.28km from city center
Really enjoyed my stay at Anantara Amsterdam. The hotel is beautiful, clean, and in a great location.
The breakfast was one of the highlights of my stay, with plenty of options and great quality. The staff were always friendly and helpful, and every time I walked into the hotel I was greeted with a smile, which made me feel very welcome.
Overall, everything was well organized and the service was excellent. Definitely one of the best hotels I’ve stayed at in Amsterdam, and I would happily stay here again.From€309
Great129 Reviews
Canal Belt Amsterdam|0.85km from city center
We were there for business first then stayed with my husband. It was a lovely hotel all around. Perfect stay and service and bar and room and everything.From€279
Great47 Reviews
Canal Belt Amsterdam|0.86km from city center
Love the location, a short walk from the tram station right by the canal, quiet yet close (walking distance) to everywhere.
Didn’t have much interactions with the staffs and on the occasion that I did, the staff helped with my issue though, wasn’t friendly or smiling.
I booked a garden room and requested one that was quiet and they delivered. Clean room and refilled the complimentary minibar everyday.From€286
Business travel
Great152 Reviews
Oude Centrum Amsterdam|0.79km from city center
The hotel's location is absolutely fantastic! It's right in the city center, just a few hundred meters from the Central Station and Dam Square. Chinatown and the Red Light District are also just a stone's throw away. There are tons of restaurants nearby, including many Chinese options. The hotel itself was very clean and quiet inside. The only downside was that our room was on the second floor, and there was a bright light fixture right outside our window that stayed on all night. Plus, it happened to be King's Day celebrations, and our room was directly above where the festivities were happening. The cheers and revelry from people drinking went on until late into the night, and the soundproofing wasn't great, making it impossible to sleep. Overall, though, I'm still quite satisfied.From€210
Very Good251 Reviews
Oude Centrum Amsterdam|0.65km from city center
The hotel has a great location, just a short walk from Amsterdam Central Station, making it very convenient for sightseeing and transportation. There are also plenty of restaurants, cafes, and supermarkets nearby.
The room was clean and comfortable. However, the lighting in the room was quite dim. One thing that could be improved is the bathroom lighting. It works with a motion sensor, so if you stay still for a while (for example, during a shower), the lights switch off automatically. It was inconvenient to have the bathroom suddenly become dark while showering.
Overall, it's a good hotel with an excellent location, but improving the room and bathroom lighting would make the stay even better.From€161
98 Reviews
Amsterdam Oud Zuid Amsterdam|1.24km from city center
This hotel is walking distance from Rijks and Van Gogh and many other tourist places. It's far enough from all the business and yet, very close and continently located. Breakfasts are great and staff are very professional.From€108
Very Good451 Reviews
Watergraafsmeer Amsterdam|1.92km from city center
I had a lovely stay at Generator. If your goal is to meet people, this is a great choice. It's a very social hostel, and during the weekend I stayed, there was a party going on from the basement all the way up to the first floor. It created a fun atmosphere, and the staff were all lovely and welcoming.
However, if your priority is getting a good night's sleep, this might not be the best option. I stayed in a 6-bed dorm with two triple bunk beds, and the room felt quite cramped, so you could hear almost every movement. The large storage drawers under the beds were large, but they were also quite noisy whenever someone opened or closed them. And I told you about those parties right? You could still hear the music from the room late into morning.From€22
Great923 Reviews
Amsterdam|4.34km from city center
We had a wonderful stay at this hotel. The room was clean, spacious, and comfortable, making it a great place to relax after a day of exploring Amsterdam.
The location was excellent—just a short walk from Noord Metro Station, with the city centre only around 15 minutes away. It made getting around incredibly convenient.
A special thank you to the team for the thoughtful surprise to celebrate my parents’ wedding anniversary. It was a lovely gesture that made their special day even more memorable, and we truly appreciated the kindness.
The only minor issue was that housekeeping was a little inconsistent. We left a note requesting mineral water to be refilled, but on some days it wasn’t replenished. That said, the staff at reception were always very responsive, and we could easily collect anything we needed from there.
Overall, we had a great stay and would happily recommend this hotel to anyone visiting Amsterdam. 😊From€75
Breakfast
Very Good284 Reviews
Watergraafsmeer Amsterdam|4.47km from city center
This is a pretty standard luxury hotel, with no major issues. There's a mini-fridge, but it's not cold enough and doesn't come stocked with anything. However, the umbrella is a high-end carbon fiber one, which is quite rare and a nice touch. The bathroom drain had a bit of a problem, probably a clog from hair that needs to be cleaned promptly. My biggest issue, though, was the front desk – they were incredibly slow! Especially during check-out. I've never seen a hotel where you have to wait in line one by one; usually, you just leave your room card and go.From€85
Very Good281 Reviews
Zeeburg Amsterdam|1.54km from city center
Here’s a firm, professional complaint that clearly states your concerns without making it unnecessarily aggressive. It focuses on the issues you described and requests a formal investigation.
Dear Hotel Manager,
I am writing to formally express my deep dissatisfaction with the treatment I received during my recent stay at your hotel. This experience has been one of the most humiliating and unprofessional hotel experiences I have ever encountered.
Firstly, I was charged €250 for smoking in the room. While I understand that hotels have strict no-smoking policies and I am willing to accept the applicable penalty if a violation occurred, nothing justifies the way your staff handled the situation.
Despite me clearly instructing your staff not to enter my room, they forcefully entered without my permission. At that moment, I was not properly dressed, making the situation extremely embarrassing and a serious invasion of my privacy. This conduct was completely unacceptable.
Furthermore, during this interaction, two members of your staff spoke to me in Dutch in what appeared to be an abusive and mocking manner. Although I do not understand Dutch, their tone, gestures, and overall behaviour were intimidating, disrespectful, and deeply humiliating. No guest should ever be treated in such a degrading way.
The second issue concerns my food delivery. I had ordered food late at night, and it was left at the reception. When I went to collect it a few hours later, I was informed that the food had been thrown away. I was never contacted, no attempt was made to inform me that my order had arrived, and no explanation was provided as to why my personal property had been discarded. This is completely unacceptable and demonstrates a shocking lack of respect for guests and their belongings.
The combination of these incidents reflects an alarming lack of professionalism, respect for guest privacy, and basic customer service standards. I expect the following:
1. A formal investigation into the conduct of the staff involved.
2. A written explanation as to why my room was entered against my explicit instructions.
3. An explanation as to why my food delivery was disposed of without my consent or any attempt to contact me.
4. An apology addressing the unacceptable treatment I experienced.
5. A review of your staff’s conduct and training to ensure that no other guest is subjected to such behaviour.
I chose Mövenpick expecting a high standard of hospitality. Instead, I left feeling disrespected, humiliated, and extremely disappointed.
I look forward to receiving your prompt response and an explanation regarding these serious matters.
Yours sincerely,
Lauv Jaiswal
If you intend to escalate this to Mövenpick’s corporate customer relations or to post it as a public review, I can also help you draft a stronger version suitable for those channels.From€118
Great56 Reviews
Oude Centrum Amsterdam|0.45km from city center
We had a pleasant stay at the hotel which is beautifully decorated and maintained. The staff were kind enough to check us in early and upgraded our room, however we were woke the next morning by construction. The staff helped us to change rooms but there was no apology for the inconvenience. Our new room was comfortable apart from the noise from upstairs (it’s an old building so that’s expected) and a high pitch whistle coming from the vent near to the windows. As I said, the hotel is decorated beautifully, not just the lobby but also the bar, the lounge and the rooms. Some of the electrics are a little old (hairdryer, no USB plugs) but apart from this, everything is superb. The location is excellent for roaming the city, and the complimentary drinks, cakes and biscuits throughout the day were a lovely touch. Overall, we enjoyed our stay and would recommend to others.From€189
Very Good242 Reviews
Amsterdam|2.26km from city center
Hotel was very far from the ferry terminal. This was known when I booked the hotel so no fault of the hotel just that if you are booking here, it will take you 15-20 mins to get to the ferry terminal to take F2 ferry to Amsterdam Centraal. Otherwise take a bus to the metro stop in 10 mins would be faster for exploring the city. Breakfast was basic but included free so nothing to complain about. Room was generally clean. Only small issue that it can get really busy during peak season and lifts take 2-3 mins to arrive. Breakfast if you eat too late spills out of the main dining area. Very crowded. Best to eat breakfast before 8am. Many nice food places and supermarket near hotel.From€85
Very Good507 Reviews
Slotervaart Amsterdam|4.29km from city center
Just came back from a lovely stay at the Best Western Amsterdam. For us this was the perfect location though a 10 minute walk to the metro / tram (2) as we really liked the neighbourhood, local cafes and local restaurants.
The hotel staff were so welcoming and helpful throughout our 4 day stay, with an extra big thank you for Gabe (?), on the reception desk. He consistently assisted whether with check in options, left luggage, the much needed luggage scales, local attractions... He was awesome!
The rooms had air con (much appreciated in this current heatwave) clean, spacious enough (we stayed in a triple). If you have lots of luggage it may feel like a squeeze!
Great 'bar' area for meeting other guests!
This is a place I would definitely stay in again!
You may wish to consider a taxi, to and from the airport if there are a few of you as it's about 15min drive and we paid about 20 euros, though it's through an app so changes on the moment!!
Many thanks to the Best Western for your amazing hospitality!From€66
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