We had a lovely and relaxing short holiday in this beautiful hotel. Our room was beautifully decorated and had amazing views. All staff speak good English and are very helpful. We visited at late October but the outdoor pool was still open (28degrees), the hotel’s Michelin star restaurant was already closed for the winter but its more informal restaurant was open. There is a simple room service menu and the bar does some snacks as well. Our experience of the Le table du Ventoux restaurant was mixed. The service was very friendly but the food was a slightly disappointing. I had a fish of the day which was monkfish. It was beautifully cooked but was swimming in a butter sauce, a bit like a soup. Not sure why anyone would like to eat so much sauce… my husband’s chicken was a bit dry. We had a good recommendation from the concierge to visit a vineyard in Châteauneuf-du-Pape. The car valet people were always very helpful and the hotel has a turndown service. One nice extra was a free soft drinks at the minibar.
- Guest User
I checked into this hotel on 10/20 for a milestone birthday trip, and we paid 3 nights for a suite with a big terrace (which the photos showed), which was a deal breaker for us. Upon check in, we were notified that we were “upgraded” to a room without a terrace, and with a pretty bad look. The room was extremely dated and not what we asked for. It felt like a major downgrade. They said that if we don’t specifically tell them that we want a room with a terrace (even though all the photos of this room are with a terrace) they would not guarantee one. They tried to “upgrade” us again to another room, and our two options were either a room with a small balcony but with a strange vibe, or a smaller room with windows that don’t open at all. We decided to cut our stay short to just 1 night, without any discount for the night we stayed in at a worse room. This entire experience was very stressful for us after days of travelling and being exhausted. So just a reminder for everyone that if they try to “upgrade” you, don’t believe them at face value and reminder not to say yes unless you have all the right information.
- Guest User
