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The room is spacious. I felt that a hotel that is comfortable and serviced is important because tourism is exhausted for three days.

we were celebrating a special occasion and book their grand suite room, which was absolutely beautiful, we arrived to a lovely message wishing us and a bottle of champagne which was well received, we also had dinner at the restaurant and the food was amazing, the staff are very friendly, we will be back again, especially to the restaurant

We loved the beautiful old manor house and its gardens. Although it was a wet and cold January, the place’s charm made up for the weather. We enjoyed nice, relaxing, strolls around the gardens. Watching the rabbits lording over the gardens and spotting the odd kangaroo around the golf course was delightful. The manor itself was gorgeous, with comfortable areas to sit by the fire, looking out at the gardens. The Garden Wing Deluxe room was comfortable and very clean. The beds were just right. The only negative was the pillows offered - they were too soft and too hard, no happy medium. Staff were helpful and friendly. Good service at the bar and restaurant. Peppers is located close to surrounding areas like Bowral, Moss Vale, Mittagong, Exeter, Berrima, Burradoo and Bundanoon. Great to go exploring the attractions and unique shops these places had to offer. There were also some good places around to eat. Will definitely come back, to enjoy it in better weather.

Firstly, no phone in our room (for contact with reception). I had to call from my mobile and after asking, they were going to send a phone up to us - it never arrived. I asked if there was any room service, to be told no! I noticed there were dirty plates of food left outside doorways in the corridor - they were there for the whole of our stay - 2 days - complete with flies. Upon checkin, we agreed that we didnt need housekeeping for our 2 day stay but were informed that we would get fresh towels - these never turned up. The Bar fridge is ridiculously small. Told there was a mini bar - but no there wasnt. The floors in our room clearly had not been vacuumed, with bits of rubbish and crumbs still there. After paying over $700 for two nights, we were certainly left wondering about value for money. We were there for our son's wedding so were very excited to spend time with family. Unfortunately we left feeling very, very disappointed with the accommodation.