We spent 2 nights in the hotel. The hotel is very nice, beautifully maintained. The staff are completely professional and helpful. We enjoyed our stay, from the breakfast, which was very varied to the wellness center, which could therefore be open longer than 19:00. The only thing we were disappointed about was our room, namely the bathroom. I understand that it is a historic building, but even the bathroom in a 3* really looks better. And one more detail, when you check out, you don't do it at the reception as is customary, but they take you to the ”office” where they are very nice, but you look at the work ”mess” and strewn files.
- Guest User
This is a special place.
Stunning property, meticulously maintained and managed, with genuinely warm service (not universally the case with 5* in Italy). Expensive but you get what you pay for. It’s superb.
Only downside is that it’s a historic property and you need to accept - ideally, welcome - its quirks. But the things that matter - plumbing, electrics and HVAC - all work faultlessly.
- Andrew