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A nossa estadia de apenas 1 noite foi arruinada quando serviram um Hambúrguer com carne podre. Após uma viagem pelo sul de Luanda escolhemos este hotel para ficar perto do aeroporto e também por termos experiências positivas com este grupo hoteleiro. Tudo corria bem quando pedimos room service. Foram pedidos 2 hambúrgueres e um deles estava com um cheiro de carne pútrida que seria impossível não reparar na confecção do mesmo. O Staff foi informado e tentaram resolver o problema. Como é possível no hotel mais caro de Luanda os standards serem tão baixos…. Lamentável. Também solicitei um transfer para as 6 da manhã em ponto. Pedi no momento da reserva, enviei e-mails, enviei mensagem pelo Whatsapp do concierge (respondeu 5 dias depois), pedi para quando fiz check in e confirmei no momento do pagamento que teria de ser as 6 da manhã. Foi garantido que o transfer estaria a horas na manhã seguinte. Após todos estes pedidos a verdade é que chegou quase com 30 minutos de atraso.

Excellent experience! Super good food, bar, breakfast, and room. Safe and high standards. Luxurious attention to the customer. 5 stars quality like some Hotels in EuropeI do not have. I recommend it very vividly to anybody coming to Luanda! A must.

Another business trip to Angola. Was not the right time to be in Angola or for that matter anywhere in Africa due to the new variant of the virus but the trip was very essential and had to travel with all the precautions. I chose to stay at Hotel President although there were other choices. Since i was staying for the first time in this hotel i did not know what to expect but was pleasantly surprised. The hotel is old, but all the rooms are renovated, and the bathrooms decked in white marble tiles that give the bathrooms a bright airy look. The hotel itself is located close to Luanda Port and most of the rooms give a sweeping view of the Luanda waterfront called as” Marginal”. Look at the pictures taken from my room. I was fortunate to get a corner room that gave a 180-degree view of the Luanda bay. The room was small, but the size of the room was more than compensated by the large bay windows that made the room look bright and airy. Especially good if one is quarantined in the room for 2 weeks and not allowed to leave the room. I was fortunate to not be in quarantine. The bathroom was nicely renovated with wall to floor white marble tiles with large windows. A welcome respite from the dark dingy bathrooms in some of the hotels that i had stayed. Unfortunately, there was no hot water kettle or coffee making services provided in room and neither was there any iron/ironing board. I have stayed in hotels that did not have ironing board/iron provided but water kettle and coffee was always provided. I have therefore deducted one star. The Eight Floor houses the restaurants and the bar. Restaurants are closed for dinner due to COVID restrictions but open for breakfast. Breakfast spread is good but will be better if they can add more varieties like sliced breads and milk and cereals. Service staff are courteous and speak good English. Room TV has international TV channels available and if you are bored with a little bit of ingenuity can hook up your laptop to watch Netflix. Overall a pleasant stay at a slightly pricey hotel.

I was ill when I arrived after 30 hours of multiple flights. While I was checking in, Maria Mendes (Rooms Division Manager) met me and offered assistance. She was genuinely concerned and I felt quite comfortable. During my 15-day stay, she periodically checked on me to be sure I was OK. My room was a 3-room suite (1 1/2 bath) with views of the Bay: Large living room with a corner mini-kitchen, a room set up like an office, and a large comfortable bedroom. As I was not well, my colleagues came to my suite instead of me going to their office. So, the suite's office was perfect for 2-3 people with laptops to collaborate. Even though I do not speak Portuguese, I had no problems communicating with the very polite and helpful staff. This hotel has the best gymnasium of any I've seen elsewhere. Next to the gym is a salon and I did get a fine very economic haircut. The morning breakfast buffet has a wide selection of quality food. I ate in that dining room (restaurant) for lunch. The menu as well as wine selection will please anyone. My one ”complaint”? I was not accustomed to the huge serving I was given. Delicious. Often, I ate at the cafe/bar adjacent to the swimming pool. It's less formal than the main dining room and you get the benefit of a refreshing light breeze. The Tropico must be the best hotel in Luanda. I felt safe, comfortable, and well looked after. I will stay there again, and I will recommend it to friends.

I stayed there on business between may and July 2022 Overall very nice stay I was lucky enough to have a suite which made the long term Stay easier Very friendly helpful staff .breakfast service was good with a plentiful choice . I was on a BB evening meal package which includes the evening buffet each evening . Over all it was very good but after 8 weeks it got a little repetitive but still nice food .This is only my opinion . There was a good happy hour 5pm -7 at the pool bar which was usually busy with the expat regulars I’d be very happy to return to Avalade Big thank you to the door staff who were always cheerful and welcoming each day